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User Interviews Jobs in Florida (NOW HIRING)

Tactiq

Principal Product Manager

Sydney, FL · On-site

Weekly user interviews. Not quarterly research projects-continuous discovery. * Iterate fast: Ship → measure → learn → ship again. Weeks, not months. You Might Be a Good Fit If You * Have 8+ ...

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User Interviews information

What is a user interview?

A User Interviews job involves conducting research by gathering feedback from participants to understand their experiences, preferences, and behaviors. Researchers use interviews, surveys, or usability tests to gain insights that help improve products, services, or processes. This role often requires strong communication skills, an understanding of user research methods, and the ability to analyze qualitative and quantitative data.

What does a typical day look like for someone conducting user interviews?

A typical day in a User Interviews role often involves scheduling and conducting one-on-one or group interviews with end users, carefully documenting findings, and synthesizing insights for the product or design team. You may spend time coordinating with cross-functional partners—such as product managers, designers, or engineers—to understand research goals and share key takeaways. Additionally, your day may include preparing interview guides, reviewing recordings, and ensuring all participant communications are clear and timely. This blend of independent research and team collaboration helps ensure the insights you collect drive meaningful changes in the organization’s offerings.

What are the key skills and qualifications needed to thrive in the user interviews position, and why are they important?

To thrive in User Interviews roles, you need strong skills in user research, interviewing techniques, and data analysis, often complemented by experience in UX research or related fields. Familiarity with survey platforms, video conferencing software, and tools like Notion or Airtable is typically important, and certifications in UX research can be valuable. Excellent communication, active listening, and empathy help to build rapport with participants and extract valuable insights. These competencies are crucial for gathering high-quality user feedback that informs product and service improvements.

How do I get into user interviews?

To get into user interviews, you can build relevant skills such as communication and empathy, and gain experience through online platforms or research communities that connect interviewers with participants. Many roles require a background in UX, market research, or related fields, and some companies offer training or onboarding for new interviewers. Consistently practicing interview techniques and understanding user needs can improve your chances of entering this field.

What are popular job titles related to User Interviews jobs in Florida?

For User Interviews jobs in Florida, the most frequently searched job titles are:

What job categories do people searching User Interviews jobs in Florida look for?

The top searched job categories for User Interviews jobs in Florida are:

What cities in Florida are hiring for User Interviews jobs?

Cities in Florida with the most User Interviews job openings:

User Interviews jobs near you
Infographic showing various User Interviews job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 72% Physical, 5% Hybrid, and 23% Remote job distribution.

Assessment and User Experience Librarian

University of North Florida

Jacksonville, FL • On-site

$60K/yr

Full-time

Posted 15 days ago

University Of North Florida rating

8.1

Company rating: 8.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

162nd of 618 rated colleges and universities

Job description

Department
Library, Administrative Services
Compensation
$60,000.00 to Negotiable Annual
General Description/Primary Purpose:
The Thomas G. Carpenter Library at the University of North Florida in Jacksonville, Florida is seeking a collaborative, data-driven Assessment and User Experience Librarian to lead initiatives that enhance library services, collections, spaces and digital environments through evidence based, user-centered decision-making. This is a 12-month, non-tenure earning University Assistant Librarian position of Library or Information Science, reports to the Associate Dean of Library Operations and Engagement. Responsibilities include assessment activities across the library while developing and coordinating User Experience (UX) initiatives. The Assessment and User Experience Librarian routinely evaluates assessment and UX practices to ensure they support the mission and strategic goals of both the library and the University.
Supervisor: This position reports to the Associate Dean of Library Operations and Engagement.
Working Hours: Monday through Friday, 8 am to 5 pm with occasional library events which may require extended hours.
Supervision Exercised: This is not a supervisory role.
Required Licensure: ALA-accredited master's degree in library or information science, or related advanced degree.
Required Qualifications / Skills:
Assessment Strategy and Leadership:
  • Will gather, analyze, and interpret, and communicates qualitative and quantitative data to evaluate the effectiveness of library services, programs, collections, spaces, and digital environments and to support continuous improvement.
  • Responsible for collaborating with library colleagues to collect and assess relevant data and represents the library in campus, regional, state, and national assessment and UX initiatives.
  • Leads and advances a culture of assessment and user-centered decision-making, aligning initiatives with institutional goals and accreditation requirements.
  • Coordinates and supports library-wide assessment and UX efforts, including data collection, analysis, and consultation with library units to develop meaningful measures and communicate impact.
  • Informs strategic planning and organizational decision-making through analysis and communication of evidence-based findings.
  • Develops long-term assessment and UX plans and maintains expertise in assessment methods, UX research, and service design.

Data Analysis & Reporting
  • Designs and implements assessment methods (surveys, interviews, focus groups, and mixed methods).
  • Analyzes, visualizes, and reports data (e.g., Tableau, Power BI), developing dashboards and presentations to communicate impact and support decision-making.
  • Conduct benchmarking and trend analysis (e.g., ACRL, ARL).
  • Coordinates data preparation for national surveys, accreditation, and institutional reporting

User Experience and Service Design
  • Leads development and implementation of a coordinated, library-wide UX strategy aligned with assessment and organizational priorities.
  • Conducts usability testing and user research, engaging users to identify needs, barriers, and opportunities to improve services, spaces, and digital experiences.
  • Analyzes user engagement, interactions, and impact to identify trends, underserved populations, and priorities for user-centered improvements.
  • Collaborates with library units to design and assess UX enhancements and promotes integration of UX principles into planning and decision-making.

Collaboration, Outreach, and Professional Engagement
  • Serves as library liaison for assigned academic department(s). In collaboration with teaching and research faculty in the colleges, develops select areas of the library's subject resources by identifying and selecting new materials for the collection and by evaluating existing materials for possible withdrawal from the collection. Engages with departmental faculty to better understand and meet their library needs, develops collegial partnerships, and promotes library services and resources.
  • Contributes to overall collection development through participation in the evaluation and development of the collection and in the review and selection of research databases and other library resources as appropriate.
  • Works collaboratively with library faculty, staff, campus partners, and institutional stakeholders to advance assessment, UX, and continuous improvement initiatives to advance assessment, UX, and continuous improvement initiatives.
  • Represents the library in campus, regional, and national assessment and UX communities, including participation in relevant FLVC and professional communities as appropriate.
  • Develops training and documentation related to assessment tools, data literacy, UX methods, and evidence-based practice.

Other Job Accountabilities:
  • Participates in the planning and policy making bodies of the library and University as appropriate.
  • Serves on library, University, and statewide committees or project teams as appropriate.
  • Maintains awareness of current campus issues and developments in library and information science with attention to trends in assessment and UX
  • Participates in training and professional development activities.
  • Participates in library-wide activities and/or special projects as appropriate in consultation with supervisor.

Anticipated Start Date: The position is expected to begin on November 9, 2026
About the Department: For more information about the Thomas G. Carpenter Library visit: https://www.unf.edu/library.
Department Requirements:
  • Knowledge of assessment practices, principles, and trends in libraries and/or higher education and familiarity with UX or user-centered design principles
  • Requires excellent communication and analytical skills, including ability to report complex data.
  • Ability to manage projects effectively and set priorities.

Preferred Qualifications/Skills:
  • Possess professional experience in an academic library.
  • Has experience with data visualization tools (e.g., Tableau, Power BI) or equivalent platforms
  • Is familiar with Ex Libris' Alma and Primo VE, and Springshare products.
  • Has the knowledge of best practices related to data privacy, ethical data collection, and responsible use of assessment data.
  • Possess experience conducting usability testing or UX research.
  • Is familiar with user-centered or service design methodologies.
  • undefined
  • Is experienced in evaluating digital interfaces, websites, or discovery systems.
  • undefined
  • Attains the knowledge of accessibility and inclusive design principles
  • Has experience with national assessment initiatives such as ACRL.
  • Has creative problem-solving skills with a willingness to be flexible and experiment with new methods and technologies.
  • Can collaborate and maintain collegial working relationships with administrators, staff, and faculty inside and outside the library.

Statement(s) of Understanding
This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.
The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

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