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User Experience User Experience Researcher Jobs (NOW HIRING)

As a UX Researcher you'll be responsible for conducting generative and evaluative research to understand user behavior, preferences, and needs, translating findings into actionable insights to ...

As a UX Researcher you'll be responsible for conducting generative and evaluative research to understand user behavior, preferences, and needs, translating findings into actionable insights to ...

UX Researcher

Boston, MA ยท On-site

$80/hr

As a User Experience (UX) Research Contractor on the Experience Research team, candidates will be responsible for independently scoping and executing custom research across digital assets at client ...

Senior UX Researcher ( not UX designer)- Location : Tucson, AZ, Hybrid position EXP : 8+ years Note: Need local only and genuine consultants only with a LinkedIn profile , according to the resume.

UX Researcher

Tucson, AZ ยท On-site

$105K - $110K/yr

Diversified Services Network, Inc. (DSN) is seeking a full-time UX Researcher to join our team in Tucson, AZ! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical ...

Title - UX Researcher LOCATION: Hybrid - Chicago, IL Only Local Must have portfolio included Key Responsibilities : * Lead user research efforts across multiple product lines, including gathering and ...

UX Researcher

Redmond, WA ยท On-site

$50 - $55/hr

Title: UX Researcher Location: Redmond, WA (5 days a week onsite) Duration: 12 months Compensation: $50-$55/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. The Audio ...

A UX Researcher solves complex problems with simple, elegant solutions. They plan research activities, conduct both qualitative and quantitative research methods, analyze the results, and translate ...

About the Role The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational ...

Everforth ECS is seeking a UX Researcher to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The ...

Define and drive the future experience for our call center representatives and the products they use. * Reveal what our users need by conducting user research, working with cross-functional teams ...

UX Researcher We are looking for a UX Researcher II who will be responsible for joining a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to ...

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

The UX Researcher will be an integral part of the research and design process across several digital products and concepts. You will work collaboratively with UX Research Team, UX/UI Design Teams ...

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User Experience User Experience Researcher information

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$30K

$113.1K

$164.5K

How much do user experience user experience researcher jobs pay per year?

As of Jun 10, 2026, the average yearly pay for user experience user experience researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the difference between User Experience User Experience Researcher vs User Experience Designer?

AspectUser Experience User Experience ResearcherUser Experience Designer
Primary FocusResearching user behaviors, needs, and motivations through data collection and analysisDesigning and creating user interfaces and experiences based on research insights
Skills & CredentialsResearch methods, data analysis, usability testing, often with degrees in psychology, HCI, or related fieldsDesign tools, wireframing, prototyping, visual design, often with degrees in design or related fields
Work EnvironmentResearch labs, collaborative teams, user testing environmentsDesign studios, product teams, cross-functional collaboration

While both roles aim to improve user experience, the User Experience Researcher focuses on understanding users through research, whereas the User Experience Designer applies those insights to create effective interfaces. Both roles often collaborate closely within product teams to ensure user-centered design.

More about User Experience User Experience Researcher jobs
What cities are hiring for User Experience User Experience Researcher jobs? Cities with the most User Experience User Experience Researcher job openings:
What states have the most User Experience User Experience Researcher jobs? States with the most job openings for User Experience User Experience Researcher jobs include:
Infographic showing various User Experience User Experience Researcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

User Experience (UX) Researcher - SAP BRIM

BVA Bear's IT Solutions

Boiling Springs, PA โ€ข On-site

Full-time

Medical

Posted 27 days ago


Job description

Responsive recruiter
Benefits:
  • Health insurance

BVA Bears IT Solutions is seeking an SAP BRIM -User Experience (UX) Researcher to work in the Middletown, PA area. This is a full time position with at least 2 days on-site and possibly 3 days remote.
The SAP BRIM -User Experience (UX) Researcher plans and executes qualitative and quantitative research to inform the design of SAP Billing and Revenue Innovation Management (BRIM) solutions and related SAP S/4HANA components. Partnering with BRIM SMEs, functional consultants, trainers, and product teams, the researcher uncovers user needs across high-volume, consumption-based billing processes, subscription management, invoicing, disputes, and payments. The role designs research studies, synthesizes insights, and ensures findings drive SAP Fiori configurations and change management while meeting accessibility (WCAG) and compliance (PCI DSS, SOC1/SOC2) requirements.
Key Responsibilities:
  • Plan and conduct end-to-end UX research (interviews, contextual inquiry, surveys, diary studies, usability tests) for SAP BRIM processes (SOM, CI, CC) and Fiori applications.
  • Map personas, tasks, and journey stages for finance, billing, customer service, and IT roles; identify pain points and opportunities in high-volume billing and dispute workflows.
  • Design and moderate usability tests using interactive prototypes and configured Fiori apps; collect metrics (task success, time-on-task, SUS/NPS) and qualitative feedback.
  • Analyze data and synthesize findings into actionable insights, themes, and recommendations; prioritize issues with impact/effort and risk (SLA, compliance).
  • Collaborate with UX Lead and BRIM SMEs to ensure research findings drive standard SAP configurations, minimizing customization and aligning with best practices.
  • Partner with integration teams to research cross-channel experiences (CRM, payment gateways with tokenization and real-time payments, mediation/usage capture).
  • Document accessibility findings and recommendations per WCAG; validate compliance considerations for PCI DSS and SOC1/SOC2 (e.g., role-based access, secure data handling).
  • Publish research plans, protocols, scripts, findings, and recordings in approved repositories (Azure DevOps, SharePoint, ServiceNow); maintain audit-ready documentation.
  • Support training and change management by translating research insights into user education materials and enablement sessions.
  • Track UX research KPIs, create dashboards, and report trends to stakeholders; inform release readiness with evidence-based usability risk assessments.

Qualifications:
  • Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Information Systems, or related field.
  • 4+ years conducting UX research for complex enterprise systems; 1-2+ years working with SAP or comparable ERP platforms.
  • Familiarity with SAP BRIM (SOM, CI, CC) processes and SAP Fiori applications; ability to design studies around configured workflows.
  • Proficiency with research and documentation tools (e.g., Figma, User Zoom/Lookback, Microsoft Word/PowerPoint/Excel, Visio).
  • Experience managing work in Azure DevOps or JIRA; strong communication skills to influence product decisions.

Preferred Skills:
  • Experience researching payment gateway integrations, tokenization, and secure payment flows; awareness of PCI DSS and SOC1/SOC2 controls.
  • Familiarity with SAP BTP, event-driven architecture, and API management from a user journey perspective (error states, resilience, observability).
  • Experience supporting data migration/cutover from a usability perspective (delta loads, reconciliation, disputes).
  • Background in Hybrid Agile delivery; ability to run research sprints, rapid tests, and contribute to continuous discovery.
  • Graduate degree or portfolio demonstrating rigorous mixed-methods research and measurable outcomes in enterprise contexts is a plus.

U.S. Citizenship Requirement:
This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.
Equal Employment Opportunity:
BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.
Flexible work from home options available.