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ACI Infotech

UX Researcher

ROLE: UX Researcher Location: REMOTE DURATION: 1+ Years contract About the Role The UX Researcher ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Nastech Global

UX Designer/Researcher

Des Moines, IA · Remote

Contract W2 Primary Focus UX research User-centered design User journey mapping Wireframes and prototypes Design recommendations Accessibility-first design Design documentation and annotations ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Kanak Elite Services Inc

UX Researcher

Chicago, IL · On-site

Title - UX Researcher LOCATION: Hybrid - Chicago, IL Only Local Must have portfolio included Key ... Lead user research efforts across multiple product lines, including gathering and analyzing data ...

Mondo

Lead UX Researcher

San Francisco, CA · Remote

$60 - $80/hr

Lead end-to-end UX research across complex, consumer-facing digital products, using behavioral insights and mixed research methods to influence product strategy and improve mobile experiences. Day-to ...

Mondo

Lead UX Researcher

San Francisco, CA · Remote

$60 - $80/hr

Lead end-to-end UX research across complex, consumer-facing digital products, using behavioral insights and mixed research methods to influence product strategy and improve mobile experiences. Day-to ...

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How much do user experience research assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for user experience research assistant in the United States is $47.13, according to ZipRecruiter salary data. Most workers in this role earn between $41.83 and $50.72 per hour, depending on experience, location, and employer.

What does a user experience research assistant do?

A User Experience (UX) Research Assistant supports UX researchers in studying how users interact with digital products, such as websites and apps. Their tasks often include recruiting participants, preparing research materials, observing user sessions, collecting data, and analyzing feedback. They help ensure that design decisions are based on real user needs and behaviors by providing valuable insights from research. This role is ideal for individuals interested in human behavior, technology, and improving product usability.

What are the key skills and qualifications needed to thrive as a user experience research assistant?

To thrive as a User Experience Research Assistant, you need foundational knowledge of research methodologies, user-centered design principles, and a relevant degree or coursework in fields like psychology, HCI, or design. Familiarity with usability testing tools (such as UserTesting or Optimal Workshop), survey platforms, and basic data analysis software is often required. Strong communication, attention to detail, and collaboration skills help you gather insights and work effectively with cross-functional teams. These competencies are essential for producing actionable research that drives product improvements and enhances user satisfaction.

What are some common challenges faced by user experience research assistants, and how can they overcome them?

User Experience Research Assistants often encounter challenges such as recruiting diverse and representative participants, managing tight research timelines, and ensuring clear communication of findings to cross-functional teams. To overcome these challenges, assistants can utilize established recruitment platforms, maintain organized schedules, and develop strong documentation and presentation skills. Collaborating proactively with designers, product managers, and other researchers also helps ensure insights are actionable and integrated into product development.
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User Experience Research Assistant jobs near you
Infographic showing various User Experience Research Assistant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $98,036 per year, or $47.1 per hour.

UX Researcher

Remote

ACI Infotech
IT Services • 11 - 50 employees
Learn more about ACI Infotechexternal

Full-time

Re-posted 2 days ago

Job description

ROLE: UX Researcher
Location: REMOTE
DURATION: 1+ Years contract
About the Role
The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.
In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

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