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User Experience Research Assistant Jobs in Ohio (NOW HIRING)

OSI Engineering

User Experience Designer

Raymond, OH · On-site

Key Responsibilities • Conduct user experience research and analysis focused on infotainment systems • Perform product benchmarking and provide customer-focused UX recommendations • Support ...

NetJets & EJM

UX Product Designer, Lead (NJUS)

Columbus, OH · On-site

$103K - $135K/yr

Purpose of Position Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges ...

TEKsystems

UX Conversational Designer

Columbus, OH · Remote

$45/hr

Collaborate with UX team members on the design and optimization of virtual assistants and Natural Language Understanding (NLU) models. * Participate in user research efforts and leverage insights to ...

ComResource

UX Designer

Columbus, OH · On-site

Initiate user research and translate insights into design decisions that measurably improve the experience. * Embrace AI tools to support and accelerate design work across research, ideation, and ...

Manifest Solutions

UX Designer

Columbus, OH · On-site

Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...

Manifest Solutions

UX Designer

Columbus, OH · On-site

Initiate user research and translate insights into design decisions that measurably improve the experience. Qualifications: * A degree in UX Design or Human-Computer Interaction, or a background in ...

LER TechForce

User Experience Engineer

Raymond, OH · On-site

As an Infotainment UX Engineer you will conduct and utilize existing research to define and develop Infotainment solutions, features, and designs that satisfy customer needs and maintain ...

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User Experience Research Assistant information

What does a user experience research assistant do?

A User Experience (UX) Research Assistant supports UX researchers in studying how users interact with digital products, such as websites and apps. Their tasks often include recruiting participants, preparing research materials, observing user sessions, collecting data, and analyzing feedback. They help ensure that design decisions are based on real user needs and behaviors by providing valuable insights from research. This role is ideal for individuals interested in human behavior, technology, and improving product usability.

What are the key skills and qualifications needed to thrive as a user experience research assistant?

To thrive as a User Experience Research Assistant, you need foundational knowledge of research methodologies, user-centered design principles, and a relevant degree or coursework in fields like psychology, HCI, or design. Familiarity with usability testing tools (such as UserTesting or Optimal Workshop), survey platforms, and basic data analysis software is often required. Strong communication, attention to detail, and collaboration skills help you gather insights and work effectively with cross-functional teams. These competencies are essential for producing actionable research that drives product improvements and enhances user satisfaction.

What are some common challenges faced by user experience research assistants, and how can they overcome them?

User Experience Research Assistants often encounter challenges such as recruiting diverse and representative participants, managing tight research timelines, and ensuring clear communication of findings to cross-functional teams. To overcome these challenges, assistants can utilize established recruitment platforms, maintain organized schedules, and develop strong documentation and presentation skills. Collaborating proactively with designers, product managers, and other researchers also helps ensure insights are actionable and integrated into product development.

What are the most commonly searched types of User Experience Research jobs in Ohio?

The most popular types of User Experience Research jobs in Ohio are:

What are popular job titles related to User Experience Research Assistant jobs in Ohio?

For User Experience Research Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching User Experience Research Assistant jobs in Ohio look for?

The top searched job categories for User Experience Research Assistant jobs in Ohio are:

What cities in Ohio are hiring for User Experience Research Assistant jobs?

Cities in Ohio with the most User Experience Research Assistant job openings:

User Experience Research Assistant jobs near you
Infographic showing various User Experience Research Assistant job openings in Ohio as of August 2026, with employment types broken down into 48% Full Time, and 52% Contract. Highlights an 84% In-person, and 16% Remote job distribution.

Experience Research Vice President

JPMorgan Chase & Co

Columbus, OH • On-site

Full-time

Medical, Retirement

Re-posted 12 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.

As an Experience Research Vice President in Employee Experience Design, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.

Job responsibilities

  • Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
  • Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
  • Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
  • Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
  • Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
  • Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
  • Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
  • Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
  • Experience in designing  high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs

Preferred qualifications, capabilities, and skills

  • Expertise in mixed-methods research, with the ability to synthesize quantitative and qualitative findings into clear, actionable insights. 
  • Proven track record of leading large-scale employee or customer experience research programs within complex, matrixed organizations, translating business objectives into actionable research strategies and driving measurable outcomes. 
  • Executive presence and strong stakeholder management skills, with the ability to communicate complex research findings, influence decision making, and build alignment with senior leaders. 
  • Strong consultative and strategic thinking capabilities, with the ability to identify opportunities, challenge assumptions, and guide cross-functional teams toward user-centered solutions. 


 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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