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User Assistance Developer Jobs (NOW HIRING)

Winaxis

Java Developer

Boston, MA · On-site

$30 - $35/mo

Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing ...

Winaxis

Java Developer

Dallas, TX · On-site

$50.50 - $65.25/hr

Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing ...

Winaxis

Java Developer

Boston, MA · On-site

$55.50 - $71.75/hr

Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing ...

Winaxis

Java Developer

Boston, MA · On-site

$55.50 - $71.75/hr

Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing ...

Purple Drive Technologies

SharePoint Developer

Minneapolis, MN · On-site

$51.25 - $66.75/hr

Role: SharePoint Developer Location: Minneapolis, MN (Onsite preferred) Experience: 6 - 8 Years ... Conduct user training sessions to promote SharePoint adoption and provide user assistance when ...

Winaxis

Software Engineer

Boston, MA · On-site

... user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing Java-based applications. Analyzing user requirements to inform ...

Winaxis

Software Engineer

Boston, MA · On-site

... user assistance material, requiring excellent written communication. Java Developer Responsibilities: Designing and implementing Java-based applications. Analyzing user requirements to inform ...

Integration Systems

UI/UX Developer

Auburn, AL · On-site

$43 - $55.75/hr

Position: UI/UX Developer Location: Auburn, AL Job Type: Full-time IS4S is seeking a UI/UX ... Assistance, Training, and education development offerings

Innova Solutions, Inc

UI/UX Developer

San Antonio, TX

$38 - $42/hr

San Antonio, TX As a UI/UX Developer, you will: * Research, design, develop, test, build, and ... Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested ...

Maddisoft

Software Developer

Houston, TX · On-site

Software Developer Job Duties: Design, develop, and maintain enterprise-grade software applications ... Provide user assistance and application support, including troubleshooting, access/permission ...

Eliassen Group

UI Developer

Westlake, TX · On-site +1

$65 - $70/hr

We are seeking a UI Developer to join an enterprise cloud enablement engineering team supporting ... These tools assist our hiring teams in different ways, including but not limited to, assistance in ...

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User Assistance Developer information

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$74K

$133K

$232.5K

How much do user assistance developer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for user assistance developer in the United States is $133,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $165,000.00 per year, depending on experience, location, and employer.

How does a User Assistance Developer typically collaborate with product and engineering teams during the software development lifecycle?

User Assistance Developers work closely with product managers, engineers, and designers throughout the software development process. They participate in planning meetings to understand new features, provide feedback on usability, and ensure documentation aligns with user needs. Frequently, they review early builds, ask clarifying questions, and update user guides, help systems, and tutorials as changes occur. This collaborative environment helps ensure that end users receive clear, accurate, and timely assistance within the product.

What is the difference between User Assistance Developer vs Technical Writer?

AspectUser Assistance DeveloperTechnical Writer
CredentialsTypically requires knowledge of user interface design, scripting, and sometimes basic programming skillsUsually requires strong writing, editing, and communication skills, often with a background in English or technical communication
Work EnvironmentOften collaborates with developers, designers, and product teams in software or tech companiesWorks independently or with teams to produce manuals, guides, and documentation, often in office settings
Industry UsageCommon in software, tech, and digital product industriesWidely used across various industries including technology, manufacturing, and healthcare

While both roles focus on creating user-facing content, User Assistance Developers typically develop interactive help systems and tutorials, whereas Technical Writers produce static documentation like manuals and guides. The roles often overlap but differ mainly in technical skills and the type of content produced.

What is a User Assistance Developer?

A User Assistance Developer is a professional who creates and manages documentation, help systems, tutorials, and other resources that assist users in understanding and effectively using software products. They collaborate with developers, product managers, and designers to ensure that instructions and guides are clear, accurate, and user-friendly. Their work often includes writing help topics, producing instructional videos, and integrating help content directly into applications. The goal is to improve the user experience by making complex software features accessible and easy to understand.

What are the key skills and qualifications needed to thrive as a User Assistance Developer, and why are they important?

To thrive as a User Assistance Developer, you need strong technical writing skills, a solid understanding of software applications, and typically a degree in English, Communications, or a related field. Familiarity with content management systems, XML authoring tools, and help authoring software like MadCap Flare or Adobe RoboHelp is often required. Exceptional communication, adaptability, and problem-solving abilities help you translate complex information into clear, user-friendly documentation. These skills are crucial for creating effective user assistance materials that enhance customer satisfaction and product usability.
What cities are hiring for User Assistance Developer jobs? Cities with the most User Assistance Developer job openings:
What states have the most User Assistance Developer jobs? States with the most job openings for User Assistance Developer jobs include:

INTERNSHIP: User Assistance (technical writing)

3ds

Durham, NC • On-site

$22 - $32/hr

Internship

Posted 25 days ago

Job description

User Assistance Intern - Durham, NC
Duration: 3 months (summer)
Role Description & Responsibilities:
As a User Assistance Intern within the BIOVIA User Assistance team, you will contribute to delivering high-quality technical documentation and improving the usability of BIOVIA software across industries:
  • Convert legacy HTML documentation into structured DITA XML format using dedicated conversion tools
  • Develop and maintain clear, accurate, and user-friendly technical documentation aligned with company standards and style guides
  • Contribute to quality assurance across user assistance deliverables, including documentation, UX content, and messaging
  • Support the modernization of content architecture by helping transition documentation to scalable and structured formats
  • Collaborate with cross-functional teams to ensure documentation aligns with product workflows and user needs
  • Participate in continuous improvement initiatives to enhance content quality and user experience

Qualifications:
  • Currently pursuing a Bachelor's degree in English, Technical Writing, Computer Science, Engineering, or a related field
  • Experience in writing software or technical documentation
  • Familiarity with authoring tools such as MadCap Flare and structured formats like DITA/XML
  • Experience with tools like SnagIt, Camtasia, or similar content creation platforms is a plus
  • Strong attention to detail and excellent written and verbal communication skills
  • Ability to work independently, learn quickly, and collaborate effectively within a team
  • Hands-on experience with modern documentation frameworks and structured content (DITA XML)
  • Exposure to cross-industry applications in life sciences, high-tech, and more
  • Collaborative and supportive team environment focused on learning and innovation
  • Opportunity to contribute to impactful documentation transformation projects
  • #TechnicalWriting #UserAssistance #ContentStrategy

Inclusion statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Salary Pay Transparency
Compensation for the role will be commensurate with experience. The total expected compensation range will be between $22 and $32 per hour.

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