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User Assistance Developer Jobs (NOW HIRING)

USM

UI Developer

Washington, DC · On-site

$56.75 - $73.50/hr

... assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We ... Senior User Interface Developer Location: Washington, DC (in-person) Duration: 18 Months ONLY GC ...

USM

UI Developer

Washington, DC · On-site

$56.75 - $73.50/hr

... assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We ... Senior User Interface Developer Location: Washington, DC (in-person) Duration: 18 Months ONLY GC ...

Eliassen Group

UI Developer

Westlake, TX · On-site +1

$65 - $70/hr

We are seeking a UI Developer to join an enterprise cloud enablement engineering team supporting ... These tools assist our hiring teams in different ways, including but not limited to, assistance in ...

NS2 Mission

UI Developer

Chantilly, VA · On-site

$51.75 - $67.25/hr

NS2 Mission is looking for a UI Developer with strong Vue.js experience to craft modern, responsive ... or special assistance to navigate our website or to complete your application, please send an ...

NS2 Mission

UI Developer

Chantilly, VA · On-site

$51.75 - $67.25/hr

NS2 Mission is looking for a UI Developer with strong Vue.js experience to craft modern, responsive ... or special assistance to navigate our website or to complete your application, please send an ...

Delphinus Engineering

UI-UX Engineer

Philadelphia, PA · On-site

$65K - $115K/yr

... Assistance Program (EAP) *Benefit eligibility is set forth in benefit plan documents and ... The UI/UX Engineer will support the Government to ensure Condition-Based Maintenance (CBM) systems ...

BizTech Fusion

Service Desk Engineer

Blue Bell, PA · On-site

Title: Service Desk Engineer Location: Blue Bell, PA/ Onsite Duration: Full Time Client ... User Assistance: Support users with common issues (password reset, access, basic IT issues)

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Maddisoft

Software Developer

Houston, TX · On-site

$128K/yr

Software Developer Job Duties: Design, develop, and maintain enterprise-grade software applications ... Provide user assistance and application support, including troubleshooting, access/permission ...

Truist

AI UX/UI Senior Developer

Charlotte, NC · On-site

$58.50 - $76/hr

If you have a disability and need assistance with the application, you can request a reasonable ... The AI UX/UI Developer is responsible for designing and delivering user interfaces that enable ...

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How much do user assistance developer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for user assistance developer in the United States is $133,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $165,000.00 per year, depending on experience, location, and employer.

How does a User Assistance Developer typically collaborate with product and engineering teams during the software development lifecycle?

User Assistance Developers work closely with product managers, engineers, and designers throughout the software development process. They participate in planning meetings to understand new features, provide feedback on usability, and ensure documentation aligns with user needs. Frequently, they review early builds, ask clarifying questions, and update user guides, help systems, and tutorials as changes occur. This collaborative environment helps ensure that end users receive clear, accurate, and timely assistance within the product.

What is the difference between User Assistance Developer vs Technical Writer?

AspectUser Assistance DeveloperTechnical Writer
CredentialsTypically requires knowledge of user interface design, scripting, and sometimes basic programming skillsUsually requires strong writing, editing, and communication skills, often with a background in English or technical communication
Work EnvironmentOften collaborates with developers, designers, and product teams in software or tech companiesWorks independently or with teams to produce manuals, guides, and documentation, often in office settings
Industry UsageCommon in software, tech, and digital product industriesWidely used across various industries including technology, manufacturing, and healthcare

While both roles focus on creating user-facing content, User Assistance Developers typically develop interactive help systems and tutorials, whereas Technical Writers produce static documentation like manuals and guides. The roles often overlap but differ mainly in technical skills and the type of content produced.

What is a User Assistance Developer?

A User Assistance Developer is a professional who creates and manages documentation, help systems, tutorials, and other resources that assist users in understanding and effectively using software products. They collaborate with developers, product managers, and designers to ensure that instructions and guides are clear, accurate, and user-friendly. Their work often includes writing help topics, producing instructional videos, and integrating help content directly into applications. The goal is to improve the user experience by making complex software features accessible and easy to understand.

What are the key skills and qualifications needed to thrive as a User Assistance Developer, and why are they important?

To thrive as a User Assistance Developer, you need strong technical writing skills, a solid understanding of software applications, and typically a degree in English, Communications, or a related field. Familiarity with content management systems, XML authoring tools, and help authoring software like MadCap Flare or Adobe RoboHelp is often required. Exceptional communication, adaptability, and problem-solving abilities help you translate complex information into clear, user-friendly documentation. These skills are crucial for creating effective user assistance materials that enhance customer satisfaction and product usability.
What cities are hiring for User Assistance Developer jobs? Cities with the most User Assistance Developer job openings:
What states have the most User Assistance Developer jobs? States with the most job openings for User Assistance Developer jobs include:
UX/UI Product Developer

UX/UI Product Developer

Gainwell Technologies LLC

Houston, TX • On-site, Remote

$86K - $124K/yr

Other

Medical, Retirement, PTO

Posted 18 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

106th of 186 rated software companies

Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As an UX/UI Product Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
As an UX/UI Product Developer, you will play a critical role in designing and delivering high-quality, scalable applications that provide best-in-class user experience for both customers and employees. You will lead efforts to optimize complex workflows while creating intuitive, accessible, and visually compelling interfaces that elevate usability and reinforce a consistent, trusted brand. Your work will go beyond functionality-focused on crafting seamless, human-centered digital experiences that simplify interactions and drive meaningful outcomes.
This role is deeply connected to our mission. You will help design inclusive, accessible solutions that serve diverse populations, including underserved and underprivileged communities that depend on healthcare systems. By applying accessibility standards and empathy-driven design principles, you will help remove barriers, increase engagement, and ensure equitable access to essential services.
Your role in our mission
  • Design and deliver enterprise-level product solutions, leveraging user-centered design and modern development practices.
  • Lead or guide the end-to-end product development lifecycle, ensuring solutions are scalable, integrated, cost-effective, and aligned with business objectives.
  • Champion best-in-class UX principles, including accessibility (WCAG compliance), usability, and inclusive design.
  • Collaborate cross-functionally with UX designers, developers, and business teams to ensure seamless and cohesive user experiences.
  • Provide strategic product guidance to stakeholders, including feature recommendations, technology direction, and vendor selection.
  • Ensure solutions align with customer business value, enhancing productivity and improving end-user interactions.
  • Stay current with emerging technologies and UX trends, driving innovation in product design and delivery.
  • Contribute to or lead proposal development and business growth initiatives.
  • Mentor and guide junior team members, fostering a culture of collaboration, innovation, and excellence.
  • Represent Gainwell through presentations, user groups, and industry forums, showcasing product capabilities and thought leadership.

What we're looking for
  • 9+ years of experience in Product Development, System Design, and Application Integration
  • Strong Development skills in .NET (C#, ASP.NET Core, MVC) and JavaScript Frameworks such as React, Angular, or Node.js
  • Experience with Front End and Database Technologies including HTML5, CSS3, SQL Server, PostgreSQL, and MongoDB
  • Proficiency in API Development (REST, GraphQL), Security Protocols (OAuth, JWT), and cloud and DevOps practices (Azure or AWS, CI or CD, Docker)
  • Strong knowledge of System Architecture, UX and UI Principles, and Web Accessibility Standards, with experience Delivering Inclusive, User Centered Solutions
  • Experience in Healthcare, Medicaid, and/or Medicare

What you should expect in this role
  • Fully Remote Opportunity
  • Opportunities to travel through your work (0-10%)
    Note
    • Video cameras must be used during all interviews, as well as during the initial week of orientation.

The deadline to submit applications for this posting is August 30, 2026.
The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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