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Usaa Business Process Owner Jobs (NOW HIRING)

USAA

Senior Data Product Owner - Bank

San Antonio, TX · On-site

Advanced ability to independently work to gather business requirements, process flows and use cases ... USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any ...

USAA

Senior Data Product Owner - Bank

San Antonio, TX · On-site +1

Advanced ability to independently work to gather business requirements, process flows and use cases ... USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any ...

USAA

Senior Data Product Owner - Bank

San Antonio, TX · On-site +1

Advanced ability to independently work to gather business requirements, process flows and use cases ... USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any ...

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Usaa Business Process Owner information

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$25.5K

$128K

$339.5K

How much do usaa business process owner jobs pay per year?

As of Sep 2, 2026, the average yearly pay for usaa business process owner in the United States is $127,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $145,500.00 per year, depending on experience, location, and employer.

What is a USAA Business Process Owner?

A USAA Business Process Owner is a professional responsible for overseeing, optimizing, and managing specific business processes within USAA, a financial services company. They work to ensure processes align with organizational goals, improve efficiency, and deliver value to members and stakeholders. Business Process Owners collaborate with various departments to identify areas for improvement, implement best practices, and monitor performance metrics. They play a crucial role in driving operational excellence and supporting USAA’s mission to serve its members effectively.

How does a USAA Business Process Owner typically collaborate with cross-functional teams to drive process improvements?

A USAA Business Process Owner regularly works with cross-functional teams, including IT, compliance, operations, and customer service, to identify inefficiencies and implement process enhancements. Collaboration often involves leading workshops, facilitating discussions to gather feedback, and aligning stakeholders on project goals. The role requires strong communication and negotiation skills to ensure all team members are working towards common objectives, while also managing timelines and addressing any roadblocks. This collaborative environment provides valuable exposure to various business units and helps build a broad professional network within the organization.

What are the key skills and qualifications needed to thrive as a USAA Business Process Owner, and why are they important?

To thrive as a USAA Business Process Owner, you need expertise in process management, data analysis, and business strategy, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with process improvement tools (like Six Sigma or Lean), workflow management systems, and data visualization software is typically required. Strong leadership, communication, and problem-solving skills help drive cross-functional initiatives and facilitate change. These skills ensure the effective optimization of business processes, driving efficiency and value for both the organization and its members.

What is the difference between Usaa Business Process Owner vs Usaa Business Analyst?

AspectUsaa Business Process OwnerUsaa Business Analyst
Required CredentialsTypically requires business management or related certifications, sometimes with process improvement credentialsOften requires business, finance, or IT-related degrees and analytical certifications
Work EnvironmentLeads process improvement initiatives, collaborates with cross-functional teams, focuses on operational efficiencyAnalyzes business needs, documents requirements, supports project implementation
Employer & Industry UsageCommonly employed in financial services, insurance, and banking sectorsWidely used in similar industries for project and process support roles

The Usaa Business Process Owner focuses on managing and improving business processes, ensuring operational efficiency. In contrast, the Usaa Business Analyst primarily analyzes business needs and supports project development. Both roles are essential in financial services but serve different functions within organizational workflows.

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Usaa Business Process Owner jobs near you
Infographic showing various Usaa Business Process Owner job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $127,973 per year, or $61.5 per hour.

Senior Data Product Owner - Bank

USAA

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a Senior Data Product Owner, you will be responsible for translating business needs into actionable product requirements that enable the successful delivery of solutions. Working as an integral member of a SAFe Agile Release Train (ART), you will leverage Jira and Clarity to create and manage product features, partner with Agile teams to decompose features into user stories, define acceptance criteria, and maintain a prioritized product backlog. You will facilitate backlog refinement, sprint planning, and ongoing prioritization activities to ensure delivery teams are focused on the highest-value work. You will develop and maintain a strong collaboration across technology teams and guide product delivery from concept through implementation while supporting USAA Bank's strategic data initiatives.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.
What you'll do:
  • Work with business and Subject Matter Experts to understand business strategy and vision and then writ, refines, accept and prioritize stories and/or features to support effective and compliant solutions while balancing investment and business value.
  • Own and maintain a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Review and accept output of I/T and/or business development to ensure specified acceptance criteria have been completed.
  • Serve as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
  • Participate in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
  • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
  • Prepare the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverage existing change management routines, as needed.
  • Work with different technologies, internal and external to have oversight of development, testing and controls.
  • Apply advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
  • Coach and mentor other Product Owners.
  • Demonstrate advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 6+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
  • Advanced knowledge of Microsoft Office products, applicable databases and product management tools.
  • Advanced knowledge of technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
  • Proficiency using Jira for backlog management, feature and story creation, and workflow tracking.
  • Skill in breaking down larger features into smaller, actionable user stories.
  • Proven ability to be an active and contributing member of an Agile delivery team, fostering teamwork and open communication.
  • Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
  • Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.

What sets you apart:
  • Advanced Experience in a SAFe environment is preferred. SAFe (Scaled Agile Framework) certification is a plus.
  • Financial services, insurance, banking, or other highly regulated industry experience.
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450 - $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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