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Urgently Hiring First Call Resolution Jobs (NOW HIRING)

Piedmont Healthcare Inc.

PC Associate II/Scheduler

Atlanta, GA · On-site +1

$16.25 - $20.50/hr

... as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for ...

Piedmont Healthcare Inc.

PC Associate II/Scheduler

Atlanta, GA · On-site

$16.25 - $20.50/hr

... as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for ...

Talkishco

Call Center Agent

Jersey City, NJ · On-site

Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: * Maintain a positive, empathetic, and professional attitude toward customers at all times.

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

Strive for first-call resolution whenever possible while ensuring accuracy and compliance * Deliver service that contributes to strong customer satisfaction outcomes * Respond to client emails, text ...

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As of Jun 6, 2026, the average hourly pay for urgently hiring first call resolution in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.
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PC Associate II/Scheduler

Piedmont Healthcare Inc.

Atlanta, GA • On-site, Remote

$16.25 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Piedmont Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 449 frontline employees who took The Breakroom Quiz

403rd of 867 rated healthcare providers

Job description

Overview
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
Responsibilities
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
Qualifications
Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year of related customer facing experience Required
  • Call center, patient scheduling and/or physician front office experience Preferred

Business Unit : Company Name
Piedmont Healthcare Corporate

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