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Urgently Hiring 211 Operator Jobs (NOW HIRING)

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Urgently Hiring 211 Operator information

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$13

$25

$48

How much do urgently hiring 211 operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for urgently hiring 211 operator in the United States is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $29.57 per hour, depending on experience, location, and employer.

What is a 211 operator?

211 Operators are trained professionals who answer calls from individuals seeking help with essential health, human, and social services. They provide information, referrals, and support for needs such as housing, food assistance, mental health resources, and disaster relief. 211 Operators use local resource databases to connect callers with the most appropriate services in their area, ensuring confidential and compassionate assistance. Their role is critical in helping communities access vital support quickly and efficiently.

What are the key skills and qualifications needed to thrive as a 211 operator, and why are they important?

To thrive as a 211 Operator, you need strong communication skills, knowledge of community resources, and typically a high school diploma or equivalent. Familiarity with call center software, database systems, and sometimes crisis intervention certifications are commonly required. Compassion, patience, and active listening are crucial soft skills for effectively assisting callers in crisis or seeking help. These skills ensure accurate information delivery, efficient problem-solving, and provide supportive service to those in need during challenging situations.

What are some common challenges faced by 211 operators and how can they be managed effectively?

211 Operators often encounter callers in crisis or distress, which can be emotionally challenging and requires strong active listening and empathy. Managing high call volumes while maintaining accuracy and composure is another common challenge. To cope effectively, operators benefit from comprehensive training, ongoing support from supervisors and peers, and access to self-care resources. Many organizations also provide regular debriefings and encourage collaboration within the team to share best practices and manage stress.

What is the difference between Urgently Hiring 211 Operator vs 211 Call Center Agent?

AspectUrgently Hiring 211 Operator211 Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often in a nonprofit or government agencyCall center environment, typically within community service organizations
Employer & IndustryNonprofit organizations, government agenciesNonprofit organizations, community service providers
Job FocusHandling emergency and urgent calls, providing immediate assistanceResponding to community inquiries, providing resource information

Both roles involve call center work within community service sectors, but the Urgently Hiring 211 Operator focuses on urgent, emergency calls requiring immediate assistance, while the 211 Call Center Agent handles general inquiries and resource referrals. The main difference lies in the urgency and nature of calls managed.

More about Urgently Hiring 211 Operator jobs
What cities are hiring for Urgently Hiring 211 Operator jobs? Cities with the most Urgently Hiring 211 Operator job openings:
What are the most commonly searched types of 211 Operator jobs? The most popular types of 211 Operator jobs are:
What states have the most Urgently Hiring 211 Operator jobs? States with the most job openings for Urgently Hiring 211 Operator jobs include:
Infographic showing various Urgently Hiring 211 Operator job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $52,244 per year, or $25.1 per hour.

Full-time

Medical, Life

Posted 16 days ago


Job description

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee’s franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee’s restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Job Description Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Server, you will be our guests first and last impression. You must be friendly, make recommendations, and anticipate the needs of the guest. You will work hard but have a great time doing it! You must be at least 18 years old, be able to effectively communicate with others, and be committed to making an impact. We offer competitive wages, Daily Pay*, flexible work schedules, healthcare benefits, meal discounts, and a great career path. Compensation: Applebee's Server’s start at minimum wage, plus the opportunity to earn tips. *Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Physical Standards: Must be able to exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift(depending on flow of business). Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/ Flynn Applebee's is an equal opportunity employer Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!