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Ups Store Center Associate Jobs (NOW HIRING)

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Full-Time Center Associate

Santa Cruz, CA · On-site

$16 - $17.75/hr

The Ups Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store #3043

Full Time Store Manager

CA · On-site

The UPS Store - Center Manager Location: Alameda / Contra Costa County Job Type: Full-Time The ... Recruit, hire, train, schedule, and coach associates * Lead the team to deliver outstanding ...

The UPS Store

Full-Time Center Associate

Charlotte, NC

$15.25 - $20.50/hr

Job Summary The UPS Store has an immediate opening for a full-time Center Associate in Charlotte, North Carolina. This position is responsible for providing excellent customer service and assisting ...

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How much do ups store center associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for ups store center associate in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Center Associate, and why are they important?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What are some typical challenges a UPS Store Center Associate may encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.

What are UPS Store Center Associates?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

More about Ups Store Center Associate jobs
What cities are hiring for Ups Store Center Associate jobs? Cities with the most Ups Store Center Associate job openings:
What states have the most Ups Store Center Associate jobs? States with the most job openings for Ups Store Center Associate jobs include:
What job categories do people searching Ups Store Center Associate jobs look for? The top searched job categories for Ups Store Center Associate jobs are:
Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

The UPS Store Center Associate

SOHAPS, INC

Santa Rosa, CA

$17 - $20/hr

Full-time

Posted 26 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Starting Rate: $17.00 - $20.00

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