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Ups Store Center Associate Jobs in New York (NOW HIRING)

The UPS Store #0985

Part-Time Center Associate

Parsippany, NJ · On-site

$15.75 - $21/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #7528

Full-Time Center Associate

Scarsdale, NY · On-site

$16.75 - $22.50/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #5211

Part-Time Center Associate

Kew Gardens, NY · On-site

$16.50 - $22/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Be Seen First

Center Associate

Basking Ridge, NJ · On-site

$16 - $18/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Center Associate information

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How much do ups store center associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ups store center associate in New York is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $18.41 per hour, depending on experience, location, and employer.

What is a UPS Store Center Associate?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What skills and qualifications are needed to thrive as a UPS Store Center Associate?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What challenges may a UPS Store Center Associate encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

What job categories do people searching Ups Store Center Associate jobs in New York look for?

The top searched job categories for Ups Store Center Associate jobs in New York are:

What cities in New York are hiring for Ups Store Center Associate jobs?

Cities in New York with the most Ups Store Center Associate job openings:

Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,894 per year, or $17.3 per hour.

The UPS Store Center Associate Full / Part Time

New York, NY

The UPS Store Multi-Store Fulltime / Partime
See more jobs at The UPS Store Multi-Store Fulltime / Partimeexternal

$18/hr

Full-time, Part-time

Re-posted 15 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment as well as operating copiers, fax machines, binding equipment, laminating machines, point-of-sale devices and help manage the ups store's world class leading mailbox rental services.. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The Center Associate Position pays a starting rate of $17 an hour for non-licensed notaries and $18 on hour for licensed notaries paid biweekly. Associates work an average minimum of 30 hours a week with some working as high as 36-40 hours a week.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. We offer both full time and part time positions as well as weekend work schedules.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone - email inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • Strong computer and internet skills, including POS and Modern POS systems
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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