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Ups Store Center Associate Jobs in Springfield, IL

The UPS Store 7076

Full-Time Center Associate

Springfield, IL · On-site

$14.75 - $16.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store 7076

Full-Time Center Associate

Springfield, IL · On-site

$14 - $15.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store 7076

Full-Time Center Associate

Springfield, IL · On-site

$14 - $15.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store 7076

Full-Time Center Associate

Springfield, IL · On-site

$14 - $15.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Boot Barn

Assistant Store Manager

Springfield, IL · On-site

Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS * Associate's Degree and/or 2 to 4 years of experience in retail store management * Experience ...

Boot Barn

Assistant Store Manager

Springfield, IL

... Center partners as needed. * Assess and communicate localized customers' needs to Store Manager ... Lead and coach associates in building customer engagement through the B Rewarded Loyalty Programs.

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Chatham, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Chatham, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

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All JobsUps Store Center Associate JobsUps Store Center Associate Jobs in Springfield, IL

Ups Store Center Associate information

See Springfield, IL salary details

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How much do ups store center associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for ups store center associate in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Center Associate, and why are they important?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

What are UPS Store Center Associates?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What are some typical challenges a UPS Store Center Associate may encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.
What job categories do people searching Ups Store Center Associate jobs in Springfield, IL look for? The top searched job categories for Ups Store Center Associate jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Ups Store Center Associate jobs? Cities near Springfield, IL with the most Ups Store Center Associate job openings:
Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in Springfield, IL as of June 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,517 per year, or $15.6 per hour.

Full-Time Center Associate

The UPS Store 7076

Springfield, IL • On-site

$14.75 - $16.25/hr

Full-time

Posted 15 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

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