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Ups Store Center Associate Jobs in Springfield, IL

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Walgreens

Emerging Store Manager

Chatham, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Center. * Complies with all company policies and procedures, manages operations of assigned ...

Rent-A-Center

Account Manager

Decatur, IL

$15 - $17/hr

... ups Deliver white-glove customer service in-store, over the phone, and in customers' homes ... A-Center is an equal opportunity employer committed to ensure that all employment decisions are ...

Ross Stores

Area Supervisor

Springfield, IL · On-site

Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ... ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits.

Rent-A-Center

Account Manager

Decatur, IL · On-site

$15 - $17/hr

... follow-ups • Deliver white-glove customer service in-store, over the phone, and in customers ... A-Center is an equal opportunity employer committed to ensure that all employment decisions are ...

Ross Stores

Area Supervisor

Springfield, IL · On-site

Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ... ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits.

Ross Stores, Inc

Area Supervisor

Springfield, IL

Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ... ups and register area. * Removes clutter and ensures safe, clear egress to emergency exits.

Five Below

Sales Associate

Springfield, IL

$14 - $18.75/hr

... center of the action. We're looking for candidates with a passion for delivering outstanding ... Promote store events and promotions: Inform customers about current store events, promotions, and ...

Ace Retail Group

Part-time Sales Associate

Lincoln, IL · On-site

$15/hr

General Summary The Sales Associate will assist in the receiving, stocking, pricing of all ... Communicate any Store Support Center issue to General Manager for follow up. * Communicate any ...

Five Below

Sales Associate

Springfield, IL

$14 - $18.75/hr

... center of the action. We're looking for candidates with a passion for delivering outstanding ... Promote store events and promotions: Inform customers about current store events, promotions, and ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

... center of the action. We're looking for candidates with a passion for delivering outstanding ... Inform customers about current store events, promotions, and special activities to enhance their ...

Five Below

Sales Associate

Springfield, IL · On-site

$14 - $18.75/hr

... center of the action. We're looking for candidates with a passion for delivering outstanding ... Inform customers about current store events, promotions, and special activities to enhance their ...

Ross Stores

Area Supervisor

Springfield, IL · On-site

Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ... ups and register area. Removes clutter and ensures safe, clear egress to emergency exits ...

Ross Stores

Area Supervisor

Springfield, IL · On-site

Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ... ups and register area. Removes clutter and ensures safe, clear egress to emergency exits ...

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All JobsUps Store Center Associate JobsUps Store Center Associate Jobs in Springfield, IL

Ups Store Center Associate information

See Springfield, IL salary details

$10

$15

$18

How much do ups store center associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ups store center associate in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Center Associate, and why are they important?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

What are UPS Store Center Associates?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What are some typical challenges a UPS Store Center Associate may encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.
What job categories do people searching Ups Store Center Associate jobs in Springfield, IL look for? The top searched job categories for Ups Store Center Associate jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Ups Store Center Associate jobs? Cities near Springfield, IL with the most Ups Store Center Associate job openings:
Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,517 per year, or $15.6 per hour.
Emerging Store Manager

Emerging Store Manager

Walgreens

Springfield, IL

Other

Re-posted 15 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,148 frontline employees who took The Breakroom Quiz

91st of 104 rated pharmacies

Job description

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  •  Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy.  Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.
Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners  to drive the future of their Walgreen store.  Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management  including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.  Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  •  Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders.  Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.
Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

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