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Ups Store Center Associate Jobs in Chicago, IL (NOW HIRING)

The UPS Store

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The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$16 - $19.50/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

New

The UPS Store

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The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$18 - $22/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

New

The UPS Store

Be Seen First

The UPS Store Center Retail and Customer Service Center Associate

Chicago, IL · On-site

$18 - $22/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

New

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15.50 - $17/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15.50 - $17/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL

$15.50 - $17/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #6591

Full-Time Center Associate

Chicago, IL · On-site

$16.25 - $21.75/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #5876

Part-Time Center Associate

Lake Zurich, IL · On-site

$16 - $21.50/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Center Associate information

See Chicago, IL salary details

$10

$16

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How much do ups store center associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ups store center associate in Chicago, IL is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.36 per hour, depending on experience, location, and employer.

What is a UPS Store Center Associate?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What skills and qualifications are needed to thrive as a UPS Store Center Associate?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What challenges may a UPS Store Center Associate encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

What are popular job titles related to Ups Store Center Associate jobs in Chicago, IL?

For Ups Store Center Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ups Store Center Associate jobs in Chicago, IL look for?

The top searched job categories for Ups Store Center Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Ups Store Center Associate jobs?

Cities near Chicago, IL with the most Ups Store Center Associate job openings:

Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,798 per year, or $16.2 per hour.

The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL • On-site

The UPS Store
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 647 frontline employees who took The Breakroom Quiz

456th of 738 rated retailers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The UPS Storeexternal

$16 - $19.50/hr

Part-time

Posted 3 days ago

New

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Job description

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical thinking to offer tailored solutions, alongside the ability to multitask efficiently in a fast-paced retail environment. The associate will support opening and closing procedures, and contribute to a smooth-running center through effective teamwork and leadership.

Responsibilities

  • Provide excellent customer service by understanding and addressing client needs.
  • Cross-sell and upsell products to enhance customer satisfaction and store revenue.
  • Manage day-to-day retail operations, including opening and closing the center as required.
  • Maintain composure and quality service in a hectic work environment.
  • Assist in leading and motivating team members to optimize performance.
  • Utilize computer, internet, and software knowledge to support operational tasks.
  • Ensure the store environment is organized and operates smoothly.

Required Qualifications

  • High school diploma or GED; college coursework or degree preferred.
  • At least one year of retail store operations experience.
  • Strong supervisory, managerial, and leadership skills.
  • Excellent computer, internet, and software proficiency.
  • Physical ability to perform job tasks including lifting and bending.
  • Dynamic personality with the ability to listen, follow, lead, and motivate a team.

Company Description

We are a second- generation The UPS Store location. We've been locally owned and operated by the same family for over 30 years. We strive for a fun, fast-paced work environment where our customer service makes us stand out from the rest! We are one of the busiest The UPS Store locations and have loyal customers that become more friends than clients!

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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What The UPS Store employees say

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Benefits

Hours and flexibility

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