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Ups Store Center Associate Jobs in Massachusetts

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Full-Time Center Associate

Marblehead, MA · On-site

$16.75 - $18.50/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store # 5512

Full-Time Center Associate

Arlington, MA · On-site

$17.75 - $23.75/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Store Associate Part Time

Saugus, MA · On-site

$17/hr

Full The Part-Time Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Store Associate Part Time

Saugus, MA · On-site

$17/hr

Full The Part-Time Center Associate delivers world-class customer service to all retail customers ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Marblehead, MA

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Marblehead, MA · On-site

$17.50 - $23.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Full-Time Center Associate

Marblehead, MA

$16.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Full-Time Center Associate

Marblehead, MA

$16.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Full-Time Center Associate

Marblehead, MA

$16.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Full-Time Center Associate

Marblehead, MA · On-site

$16.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Center Associate information

See Massachusetts salary details

$11

$17

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How much do ups store center associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ups store center associate in Massachusetts is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.37 per hour, depending on experience, location, and employer.

What is a UPS Store Center Associate?

UPS Store Center Associates are frontline employees who assist customers with shipping, packaging, printing, mail services, and other related tasks at UPS Store locations. They are responsible for providing excellent customer service, handling transactions, and ensuring packages are processed accurately and efficiently. Associates may also help with copying, faxing, and mailbox rentals, making them versatile team members who support the overall operations of the store.

What skills and qualifications are needed to thrive as a UPS Store Center Associate?

To thrive as a UPS Store Center Associate, you need strong customer service skills, basic math abilities, and knowledge of shipping and retail procedures, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, package tracking software, and printing or copying equipment is commonly required. Excellent communication, attention to detail, and problem-solving skills help associates provide efficient service and resolve customer issues. These skills ensure smooth store operations, satisfied customers, and the accurate handling of shipments and transactions.

What challenges may a UPS Store Center Associate encounter during busy shipping seasons?

During peak shipping seasons, such as holidays, UPS Store Center Associates often face increased customer traffic and tight deadlines for shipping and packaging. Managing multiple tasks simultaneously—like assisting customers, processing shipments, and preparing packages—can be challenging. Associates need to stay organized, communicate effectively with team members, and maintain a positive attitude to ensure customers receive timely and accurate service. Strong problem-solving skills and adaptability are essential for handling unexpected issues that may arise during these busy periods.

What is the difference between Ups Store Center Associate vs FedEx Retail Associate?

AspectUps Store Center AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRetail store, shipping, printing servicesRetail store, shipping, package handling
Employer & Industry UsageUps Store franchise locations, shipping and printing industryFedEx retail locations, courier and logistics industry
Common Search & Comparison IntentYesYes

The Ups Store Center Associate and FedEx Retail Associate roles share similar credentials, work environments, and industry usage, focusing on customer service, shipping, and retail tasks. While both positions involve handling packages and assisting customers, the Ups Store emphasizes printing and packing services, whereas FedEx focuses more on courier and logistics services. Candidates often compare these roles when exploring retail shipping jobs in the logistics industry.

What are popular job titles related to Ups Store Center Associate jobs in Massachusetts?

For Ups Store Center Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Ups Store Center Associate jobs in Massachusetts look for?

The top searched job categories for Ups Store Center Associate jobs in Massachusetts are:

Ups Store Center Associate jobs near you
Infographic showing various Ups Store Center Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,831 per year, or $17.2 per hour.

The UPS Store / Center Associate

The UPS Store Franklin #0738

Franklin, MA

$17/hr

Part-time

Posted 12 days ago

Job description

Job Title: Part-Time Sales Associate / Customer Service Associate
Location: The UPS Store – 430 Franklin Village Dr., Franklin, MA 02038
Position Type: Part-Time
Starting Pay: $17.00 per hour
About Us
The UPS Store in Franklin, MA is locally owned and operated. We provide essential shipping, packing, printing, and business services to our community. We pride ourselves on delivering excellent customer service in a fast-paced, friendly environment.
Position Summary
We are looking for a motivated, detail-oriented Part-Time Sales Associate to join our team. In this role, you will be the face of our store. You will help customers find the right solutions for their shipping, printing, and packaging needs. The ideal candidate enjoys interacting with people, learns quickly, and thrives in a dynamic retail setting.
Key Responsibilities
  • Delivers outstanding customer service to every walk-in customer.
  • Packs and ships fragile or high-value items securely.
  • Operates the point-of-sale (POS) system and handles cash/card transactions accurately.
  • Explains product and service options to customers to drive sales.
  • Assists customers with printing, copying, scanning, and faxing services.
  • Manages mailboxes, logs incoming packages, and sorts mail.
  • Maintains a clean, organized, and fully stocked retail showroom.
  • Lifts and moves heavy packages daily.

Qualifications & Skills
  • High school diploma or equivalent preferred.
  • Previous retail, sales, or customer service experience is a plus (but not required).
  • Strong verbal communication and active listening skills.
  • Basic computer proficiency and ability to learn new software quickly.
  • High attention to detail and strong organizational skills.
  • Ability to stand for long periods and lift up to 50 lbs regularly.
  • Willingness to become a Notary Public (we will provide training).

Schedule
  • Part-time hours.
  • Availability needed for all shifts (open, mid, and closing shifts).

Benefits & Perks
  • Competitive starting pay at $17.00/hour.
  • Paid training program.
  • Growth opportunities within the business.

How to Apply
Please submit your resume to kirpaa.investments@gmail.com, apply through this job platform, or drop off your resume in person at our store located at 430 Franklin Village Dr., Franklin, MA 02038.