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Ups Store Associate Jobs in Silver Spring, MD (NOW HIRING)

The UPS Store

Part-Time Center Associate

Reston, VA

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Reston, VA

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part-Time Center Associate

Reston, VA

$16.50 - $21.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Reston, VA · On-site

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Reston, VA · On-site

$16.50 - $21.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #5623

Full-Time Center Associate

Oakton, VA · On-site

$15.25 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The Ups Store #5916

Part-time Center Associate

Fairfax, VA · On-site

$15.25 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

See Silver Spring, MD salary details

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How much do ups store associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for ups store associate in Silver Spring, MD is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.40 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

How much is UPS hourly pay?

UPS Store associates typically earn around $12 to $15 per hour, depending on location and experience. Entry-level positions may start at the minimum wage, with opportunities for raises based on performance and tenure. The job often involves customer service, package handling, and operating shipping tools.

What are the duties of a UPS store associate?

A UPS store associate is responsible for customer service, processing shipments, handling packaging, and managing sales transactions. They also assist with shipping labels, inventory management, and maintaining the store's appearance, often using point-of-sale systems and adhering to company policies.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

Does UPS pay weekly or monthly?

UPS Store associates are typically paid biweekly, meaning they receive their paycheck every two weeks. Payment schedules can vary by location and employment status, so it's advisable to confirm with your specific store or HR department.

How to get hired at the UPS store?

To get hired as a UPS Store Associate, applicants should submit an online application through the UPS careers website or visit the store in person to inquire about openings. Having good customer service skills, basic math, and the ability to work in a team are important. Prior retail or shipping experience can be beneficial but is not always required.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What job categories do people searching Ups Store Associate jobs in Silver Spring, MD look for? The top searched job categories for Ups Store Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Ups Store Associate jobs? Cities near Silver Spring, MD with the most Ups Store Associate job openings:
Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Silver Spring, MD as of June 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,917 per year, or $16.3 per hour.

Full-Time Assistant Center Manager

The UPS Store #5801

Washington, DC

Full-time

Posted 6 days ago

Job description

Join Our Team Across Multiple Locations as an Assistant Manager at The UPS Store!

Are you ready to embark on an exciting journey in retail where every day brings new opportunities? Do you thrive in a positive and supportive work environment? If you want to make a meaningful impact and build lasting relationships, then we want YOU to join our team at The UPS Store!

Position Overview:

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

Store Hours:

Monday-Friday 8:30-7:00pm

Saturday: 9am-6pm

Sunday: 10am-4pm

As a franchise, we have the unique advantage of combining the strength and resources of a global brand with the personalized service and community focus of a locally owned business with multiple locations in Washington, DC.

RESPONSIBILITIES           

  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and helps facilitate weekly or monthly staff meetings
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Helps develop and implement the store marketing program
  • Helps manage Center financials and prepare/provide reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps oversee Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned
  • Greeting and assisting customers with enthusiasm, building rapport and trust to drive sales and loyalty.
  • Provide expert guidance on our services and products, offering customized solutions to meet each customer’s unique needs.
  • Process shipments, pack items securely, and ensure accurate documentation for smooth transactions.
  • Operate printing and copying equipment delivering high quality results timely.
  • Handling of mail and packages with care and efficiency.
  • Maintain a clean and organized store to uphold brand standards.
  • Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  • Embrace opportunities for ongoing training and development to enhance your skills and growth within our multi-location ownership structure.

QUALIFICATIONS             

  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school desired
  • One year of supervisory experience in logistics, retail, or other relevant industry
  • One year of experience working at The UPS Store or Two years of experience working in retail packing, shipping and print center.
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities

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