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Ups Store Associate Jobs in Severn, MD (NOW HIRING)

The UPS Store

Part-Time Center Associate

Washington, DC · On-site

$18.50 - $21/hr

Join Our Team Across Multiple Locations as a Sales Associate at The UPS Store! Are you ready to embark on an exciting journey in retail where every day brings new opportunities? Do you thrive in a ...

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for ups store associate in Severn, MD is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $18.70 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What job categories do people searching Ups Store Associate jobs in Severn, MD look for?

The top searched job categories for Ups Store Associate jobs in Severn, MD are:

What cities near Severn, MD are hiring for Ups Store Associate jobs?

Cities near Severn, MD with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Severn, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,473 per year, or $17.5 per hour.

Part-Time Center Associate

Washington, DC • On-site

The UPS Store
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

457th of 738 rated retailers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The UPS Storeexternal

$18.50 - $21/hr

Other

Posted 2 days ago

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Job description

Join Our Team Across Multiple Locations as a Sales Associate at The UPS Store!
Are you ready to embark on an exciting journey in retail where every day brings new opportunities? Do you thrive in a positive and supportive work environment? If you want to make a meaningful impact and build lasting relationships, then we want YOU to join our team as a Retail Sales Associate at The UPS Store!
Position Overview:
As a Retail Sales Associate at The UPS Store, you will be the face of our store, engaging with customers to provide top-notch service and solutions tailored to their needs. From shipping and packing services to printing and mailbox rentals, you'll be empowered to showcase our wide range of products and services and play a vital role in ensuring our customers' needs are met with excellence.
Store Hours:
Monday-Friday 8:30-7:00pm
Saturday: 9am-6pm
Sunday: 10am-4pm
As a franchise, we have the unique advantage of combining the strength and resources of a global brand with the personalized service and community focus of a locally owned business with multiple locations in Washington, DC.
Key Responsibilities:
  • Greeting and assisting customers with enthusiasm, building rapport and trust to drive sales and loyalty.
  • Provide expert guidance on our services and products, offering customized solutions to meet each customer's unique needs.
  • Process shipments, pack items securely, and ensure accurate documentation for smooth transactions.
  • Operate printing and copying equipment delivering high quality results timely.
  • Handling of mail and packages with care and efficiency.
  • Maintain a clean and organized store to uphold brand standards.
  • Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  • Embrace opportunities for ongoing training and development to enhance your skills and growth within our multi-location ownership structure.
Perks & Benefits:
  • Paid comprehensive training and ongoing support to help you succeed and reach your full potential.
  • Flexible hours with shifts ending at 7:30PM Monday-Friday and no late weekends.
  • Opportunities for growth and advancement within our multi-location ownership
  • Uniforms Provided
  • Employee Discounts
Qualifications:
  • Previous retail or customer service experience
  • Able to lift 40+ pounds.
  • Strong communication and teamwork skills.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Detail oriented with a commitment to accuracy and quality.
  • Computer skills, including Microsoft Office and POS devices.
  • Strong verbal and written communication skills, including spelling and math.

Hourly Rate is based on skills and experience.
Range $18.50-$21.00 per hour
UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

View All UPS Store Jobs

What The UPS Store employees say

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