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Ups Store Associate Jobs in Silver Spring, MD (NOW HIRING)

RANVERTIFF LLC DBA THE UPS STORE

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Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

RANVERTIFF LLC DBA THE UPS STORE

Be Seen First

Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

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All JobsUps Store Associate JobsUps Store Associate Jobs in Silver Spring, MD

Ups Store Associate information

See Silver Spring, MD salary details

$10

$16

$18

How much do ups store associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for ups store associate in Silver Spring, MD is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.40 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

How much is UPS hourly pay?

UPS Store associates typically earn around $12 to $15 per hour, depending on location and experience. Entry-level positions may start at the minimum wage, with opportunities for raises based on performance and tenure. The job often involves customer service, package handling, and operating shipping tools.

What are the duties of a UPS store associate?

A UPS store associate is responsible for customer service, processing shipments, handling packaging, and managing sales transactions. They also assist with shipping labels, inventory management, and maintaining the store's appearance, often using point-of-sale systems and adhering to company policies.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

Does UPS pay weekly or monthly?

UPS Store associates are typically paid biweekly, meaning they receive their paycheck every two weeks. Payment schedules can vary by location and employment status, so it's advisable to confirm with your specific store or HR department.

How to get hired at the UPS store?

To get hired as a UPS Store Associate, applicants should submit an online application through the UPS careers website or visit the store in person to inquire about openings. Having good customer service skills, basic math, and the ability to work in a team are important. Prior retail or shipping experience can be beneficial but is not always required.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What job categories do people searching Ups Store Associate jobs in Silver Spring, MD look for? The top searched job categories for Ups Store Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Ups Store Associate jobs? Cities near Silver Spring, MD with the most Ups Store Associate job openings:
Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Silver Spring, MD as of June 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,917 per year, or $16.3 per hour.

Full-Time Center Associate

The UPS Store #5801

Washington, DC • On-site

$17.50 - $19.50/hr

Full-time

Posted 22 days ago

Job description

Job Description:

Retail Sales Associate

Join Our Team Across Multiple Locations as a Sales Associate at The UPS Store!

Are you ready to embark on an exciting journey in retail where every day brings new opportunities? Do you thrive in a positive and supportive work environment? If you want to make a meaningful impact and build lasting relationships, then we want YOU to join our team as a Retail Sales Associate at The UPS Store!

Position Overview:

As a Retail Sales Associate at The UPS Store, you will be the face of our store, engaging with customers to provide top-notch service and solutions tailored to their needs. From shipping and packing services to printing and mailbox rentals, you’ll be empowered to showcase our wide range of products and services and play a vital role in ensuring our customers’ needs are met with excellence.

Store Hours:

Monday-Friday 8:30-7:00pm

Saturday: 9am-6pm

Sunday: 10am-4pm

As a franchise, we have the unique advantage of combining the strength and resources of a global brand with the personalized service and community focus of a locally owned business with multiple locations in Washington, DC.

Key Responsibilities:

  • Greeting and assisting customers with enthusiasm, building rapport and trust to drive sales and loyalty.
  • Provide expert guidance on our services and products, offering customized solutions to meet each customer’s unique needs.
  • Process shipments, pack items securely, and ensure accurate documentation for smooth transactions.
  • Operate printing and copying equipment delivering high quality results timely.
  • Handling of mail and packages with care and efficiency.
  • Maintain a clean and organized store to uphold brand standards.
  • Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  • Embrace opportunities for ongoing training and development to enhance your skills and growth within our multi-location ownership structure.

Perks & Benefits:

  • Paid comprehensive training and ongoing support to help you succeed and reach your full potential.
  • Flexible hours with shifts ending at 7:30PM Monday-Friday and no late weekends.
  • Opportunities for growth and advancement within our multi-location ownership
  • Uniforms Provided
  • Employee Discounts

Qualifications:

  • Previous retail or customer service experience
  • Able to lift 40+ pounds.
  • Strong communication and teamwork skills.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Detail oriented with a commitment to accuracy and quality.
  • Computer skills, including Microsoft Office and POS devices.
  • Strong verbal and written communication skills, including spelling and math.

Hourly Rate is based on skills and experience.

Range $17.50-$19.50 per hour

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