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Unlicensed Customer Service Representative Jobs in Appleton, WI

Customer Service Representative

De Pere, WI ยท On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

Customer Service Representative

Oshkosh, WI ยท On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

De Pere, WI ยท On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

The Customer Service Representative will interact regularly with key customers and internal teams to coordinate orders, resolve challenges, manage deadlines, and provide exceptional service. The ...

Be Seen First

Customer Service Representative Fox Valley Metrology, a leader in ISO/IEC 17025 accredited calibration, serves diverse industries such as Defense, Aerospace, Medical, Semiconductor, and Fortune 500 ...

Customer Service Representative

Brillion, WI ยท Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

Customer Service Representative

Brillion, WI ยท Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

Traveling Customer Service Rep

Clintonville, WI ยท On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

Customer Service Representative

Omro, WI ยท On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

Showing results 21-40

Unlicensed Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do unlicensed customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for unlicensed customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an unlicensed customer service representative?

To thrive as an Unlicensed Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some typical challenges faced by unlicensed customer service representatives, and how can they be addressed?

Unlicensed Customer Service Representatives often encounter challenges such as handling complex customer inquiries that may require licensed input, maintaining compliance with company and industry policies, and managing high call volumes. To address these, representatives should become proficient in identifying when to escalate cases to licensed colleagues, stay up to date on relevant procedures, and develop strong communication and organizational skills. Many companies provide regular training and support, fostering a collaborative environment where team members can seek guidance and share best practices.

What is the difference between Unlicensed Customer Service Representative vs Licensed Customer Service Representative?

AspectUnlicensed Customer Service RepresentativeLicensed Customer Service Representative
CredentialsNo licensing or certifications requiredRequires specific licenses or certifications depending on industry
Work EnvironmentCall centers, retail, online supportFinancial institutions, insurance companies, healthcare
Employer & Industry UsageCommon in retail and general customer supportCommon in regulated industries like finance and insurance

The main difference is that unlicensed customer service representatives do not need specific licenses, making their roles more general and accessible. Licensed representatives work in regulated industries requiring certifications, often handling more complex or sensitive issues. Understanding these differences helps job seekers identify roles suited to their credentials and career goals.

What is an unlicensed customer service representative?

An Unlicensed Customer Service Representative is a professional who assists customers with inquiries, concerns, and requests related to a company's products or services, but does not hold any specialized licenses required for regulated activities (such as selling insurance or financial products). They typically handle general customer support, provide information, process orders, and resolve issues. Since they are unlicensed, they are restricted from offering specific advice or services that require a professional license. Their main focus is on delivering excellent customer service and ensuring customer satisfaction.

Do you need a license to be an unlicensed customer service representative?

Unlicensed customer service representatives typically do not need a license to perform their duties, as the role generally involves assisting customers, answering questions, and providing support. However, some industries or companies may require specific training or certifications, especially if handling sensitive information or technical systems.
What are popular job titles related to Unlicensed Customer Service Representative jobs in Appleton, WI? For Unlicensed Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What cities near Appleton, WI are hiring for Unlicensed Customer Service Representative jobs? Cities near Appleton, WI with the most Unlicensed Customer Service Representative job openings:
Infographic showing various Unlicensed Customer Service Representative job openings in Appleton, WI as of June 2026, with employment types broken down into 3% As Needed, 48% Full Time, 28% Part Time, and 21% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

Transmotion LLC

De Pere, WI โ€ข On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Transmotion is seeking a helpful, attentive, and adaptable person to become a full-time Customer Service Representative and help us continue to provide the quality care and support we're known for! You'll speak with customers over the phone, maintain accurate administrative files, and support efficient order fulfillment procedures.

Pay & Benefits:

  • Competitive wage
  • Health
  • Dental
  • Vision
  • Paid vacation and holidays
  • A 401(k) plan with employer match

Keep reading to see if you're the right fit for our DePere, WI office!

WHAT THE JOB LOOKS LIKE:

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.

This role plays a vital part in our administrative and customer satisfaction activities by providing professional support to clients and maintaining accurate, up-to-date files. You'll need to be highly accurate and organized as well as able to quickly adapt to changing circumstances and priorities. You will:

  • Answer incoming phone calls, respond to questions, and resolve any concerns
  • Accurately process purchase orders, invoices, drop shipments, and expedited orders
  • Keep track of upcoming due dates and follow up on orders to ensure they're processed on time
  • Record daily sales orders and assist outside sales reps as needed
  • Learn all about our operational procedures and business components
  • Identify areas for growth and help continually improve operational processes to support efficiency, productivity, and quality

THIS IS US:

We are a leading provider of hydraulic components and wire harnesses, built on a strong Midwestern work ethic, a collaborative spirit, and a commitment to supporting the growth of every team member. Headquartered in Wisconsin and operating across nine states, we emphasize teamwork, mutual respect, and continuous improvement. Employees benefit from access to advanced technology and ongoing training, as well as real opportunities for career advancement in a fast-paced, innovative environment. We take pride in fostering a workplace where your contributions are valued. Here, you can make a meaningful impact for both our customers and your professional development! Join us!

JOIN US!

You Should Apply If You Have...

  • Strong knowledge of administrative recordkeeping and order fulfillment procedures
  • Intermediate computer skills, ability to type 35+ wpm, and experience using Microsoft programs, specifically Word and Excel
  • Clear and effective communication skills, listening skills, and comfort with asking clarifying questions
  • Ability to anticipate and proactively address customers' needs
  • Ability to adjust your communication style to fit the situation and audience
  • Ability to work independently, set daily goals, and stay motivated throughout the day
  • Analytical mindset with strong problem-solving skills
  • Creative spirit, critical thinking skills, and solid decision-making abilities
  • Task prioritization, time management, and multitasking skills
  • Commitment to being organized and accurate in all work activities
  • High school degree or equivalent
  • Manufacturing experience - a plus, not required

Become our Customer Service Representative today! We've made it simple and fast to apply with our initial form.