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University Remote information

What is a University Remote?

A University Remote job is a position within a university or academic institution that allows employees to work from home or another off-campus location. These roles can include teaching, research, administrative support, student advising, and IT services. Remote university jobs offer flexibility while maintaining responsibilities such as virtual instruction, online student engagement, or remote management of institutional tasks. Many universities provide remote opportunities to accommodate diverse work arrangements and expand access to talent.

What are the typical responsibilities of a University Remote?

University Remote employees may be responsible for teaching online courses, providing virtual academic advising, supporting students and faculty remotely, developing digital course materials, or managing administrative tasks via online systems. Duties often include holding virtual office hours, participating in team meetings through video conferencing, and maintaining regular communication with students or colleagues. Collaboration with other departments is common, especially when developing curriculum or organizing remote events. Overall, responsibilities are structured to support the university’s mission while ensuring flexibility and efficiency in a remote learning or administrative environment.

What are the key skills and qualifications needed to thrive in the University Remote position, and why are they important?

To thrive in a University Remote position, you typically need a relevant academic background, strong subject-matter expertise, and the ability to deliver instruction or support services online. Familiarity with learning management systems (LMS) like Canvas or Blackboard, video conferencing tools, and digital collaboration platforms is essential. Excellent communication, time management, and adaptability are important soft skills for engaging students and managing remote workflows. These skills ensure effective virtual instruction or support, seamless collaboration, and overall success in a university’s remote working environment.

What job categories do people searching University Remote jobs in Tennessee look for? The top searched job categories for University Remote jobs in Tennessee are:
What cities in Tennessee are hiring for University Remote jobs? Cities in Tennessee with the most University Remote job openings:
Infographic showing various University Remote job openings in Tennessee as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Crisis Counselor - Fully Remote in Memphis, TN

Protocall Services

Memphis, TN • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Tennessee residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different