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Universal Customer Service Jobs (NOW HIRING)

Commercial National Bank

Universal Banker

Texarkana, AR · On-site

$11.50 - $18/hr

An ideal candidate for this position will possess excellent customer service skills, have ... The Universal Banker position is available in three levels. Higher levels take on additional ...

First Reliance Bank

Universal Banker

West Columbia, SC · On-site

$16.75 - $20.75/hr

The ideal candidate will have experience with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community. Universal ...

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First Reliance Bank

Universal Banker

West Columbia, SC · On-site

$16.75 - $20.75/hr

The ideal candidate will have experience with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community. Universal ...

Burke & Herbert Bank & Trust

Universal Banker

Seaford, DE · On-site

$17 - $21.25/hr

Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars. * Perform routine banking transactions such as deposits, checks ...

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Phoenix Peach LLC

HVAC SERVICE TECHNICIAN

Phoenix, AZ · On-site

$45K/yr

EPA Certified (Type II or Universal). * Customer-focused and professional in appearance ... Our top service techs consistently can earn six figures annually . * We'll show you exactly how you ...

Horicon Bank

Universal Banker

Beaver Dam, WI · On-site

$17.75 - $22.25/hr

This Universal Banker position earns a competitive wage dependent on experience. We provide great ... We are committed to providing quality customer service as we support the sound and productive ...

First Reliance Bank

Universal Banker

West Columbia, SC · On-site

$16.75 - $20.75/hr

The ideal candidate will have experience with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community. Universal ...

First Bank Richmond

Universal Banker I

Piqua, OH · On-site

$16.50 - $20.50/hr

In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool. Essential ...

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Horicon Bank

Universal Banker

Beaver Dam, WI · On-site

$17.75 - $22.25/hr

This Universal Banker position earns a competitive wage dependent on experience. We provide great ... We are committed to providing quality customer service as we support the sound and productive ...

First Bank Richmond

Universal Banker I

Piqua, OH

$16.50 - $20.50/hr

In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool. Essential ...

Horicon Bank

Universal Banker

Beaver Dam, WI · On-site

$17.75 - $22.25/hr

This Universal Banker position earns a competitive wage dependent on experience. We provide great ... We are committed to providing quality customer service as we support the sound and productive ...

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Burke & Herbert Bank & Trust

Universal Banker

Salem, WV · On-site

$17.75 - $22/hr

Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars. * Perform routine banking transactions such as deposits, checks ...

New

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Burke & Herbert Bank & Trust

Universal Banker

Herndon, PA · On-site

$17.50 - $21.75/hr

Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars. * Perform routine banking transactions such as deposits, checks ...

Apply Early

BANK-SHARED SERVICE

Universal Banker

Washington, MO · On-site

$16 - $20/hr

Bank of Washington is seeking a Universal Banker to join our team. Are you looking to be part of a ... Deliver excellent customer service both in the Branch and over the phone. * Anticipate customer ...

BankFirst Financial Services

Universal Banker

Macon, MS · On-site

$16 - $20/hr

A front-line team member whose responsibilities are a combination of a Customer Service Representative and a Teller. The Universal Banker is a hybrid position that encompasses needs-based ...

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Burke & Herbert Bank & Trust

Universal Banker

Salisbury, MD · On-site

$18.50 - $19.50/hr

Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars. * Perform routine banking transactions such as deposits, checks ...

Apply Early

First Dakota National Bank

Universal Banker

Mitchell, SD

$18.25 - $22.75/hr

The Universal Banker provides quality service, through effective use of the Customer Service Expectations. Actively looks for additional opportunities to deepen customer relationships through ...

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All JobsUniversal Customer Service Jobs

Universal Customer Service information

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How much do universal customer service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for universal customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Universal Customer Service representative?

A Universal Customer Service representative is a professional trained to handle a wide range of customer inquiries and support tasks across multiple channels and service areas. Unlike specialized agents, universal representatives are skilled in providing assistance for various products or services, resolving problems, processing transactions, and answering general questions. Their versatility allows them to deliver a seamless customer experience, often acting as a single point of contact for customers. This role typically requires strong communication skills, adaptability, and a thorough understanding of the company's offerings.

How hard is it to get hired at Universal Studios?

Getting hired as a Universal Customer Service representative typically involves completing an online application, passing a background check, and participating in an interview. Prior customer service experience and good communication skills can improve chances, but competition can be high depending on the season and position availability.

Are there remote jobs for Universal Orlando?

Universal Customer Service roles at Universal Orlando are typically on-site positions requiring interaction with guests and operational duties. Some customer service jobs may offer remote or hybrid options, but most roles at the theme park are performed in person to ensure direct guest engagement.

What are the key skills and qualifications needed to thrive as a Universal Customer Service Representative, and why are they important?

To thrive as a Universal Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typically required. Exceptional patience, active listening, and a positive attitude are soft skills that help build rapport and resolve issues efficiently. These skills ensure customer satisfaction, effective issue resolution, and contribute to the overall success of the organization.

What is the difference between Universal Customer Service vs Customer Support Specialist?

AspectUniversal Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; may require certifications in specific software or customer service
Work EnvironmentCall centers, retail, online support, in-person interactionsCall centers, technical support, online chat, email support
Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, telecommunications, e-commerce
Common Search/ComparisonUniversal Customer Service vs Customer Support Specialist

Universal Customer Service roles focus on providing general assistance across various industries, handling a wide range of customer inquiries. Customer Support Specialists often have more technical knowledge, assisting with specific products or services, especially in tech-related fields. While both roles require strong communication skills, the support specialist may need specialized training or certifications. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is the starting pay at Universal Studios?

The starting pay for a Universal Customer Service role typically aligns with minimum wage laws and industry standards, often starting around the local minimum wage, which varies by location. Employees may also receive benefits such as employee discounts and flexible scheduling. Pay rates can increase with experience and performance.

How does a Universal Customer Service representative typically collaborate with other departments to resolve customer issues?

Universal Customer Service representatives often serve as the first point of contact for customers and frequently collaborate with departments such as technical support, billing, and sales to resolve more complex inquiries. This collaboration involves escalating tickets, sharing customer feedback, and following up to ensure timely resolution. Building strong communication channels with other teams is essential, as it not only helps resolve issues efficiently but also enhances the overall customer experience. Universal representatives may participate in regular cross-departmental meetings to stay updated on product changes and policies.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as Customer Service Director or Customer Experience Executive, with salaries reaching six figures in large corporations. These positions typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.
More about Universal Customer Service jobs
What states have the most Universal Customer Service jobs? States with the most job openings for Universal Customer Service jobs include:
What job categories do people searching Universal Customer Service jobs look for? The top searched job categories for Universal Customer Service jobs are:
Universal Customer Service jobs near you
Infographic showing various Universal Customer Service job openings in the United States as of June 2026, with employment types broken down into 12% As Needed, 46% Full Time, 18% Part Time, and 24% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Universal Banker

Universal Banker

Commercial National Bank

Texarkana, AR • On-site

$11.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

Company Intro:

Commercial National Bank (CNB) has served customers and the community for over 60 years. CNB is the oldest locally owned bank in the Texarkana area. CNB's primary mission is to serve the banking and economic needs of Texarkana and the surrounding counties. We pride ourselves on being a community involved bank and our high standard of customer service. To learn more about CNB, visit our website: https://cnbtxk.com/. 

An ideal candidate for this position will possess excellent customer service skills, have experience with cash handling, be reliable, and overall positive and professional attitude and have the willingness to learn. Banking experience is preferred, but not required.


Duties & Responsibilities:

The Universal Banker position is available in three levels. Higher levels take on additional responsibilities and are compensated at a higher rate. The Universal Banker level is determined upon knowledge, skills, abilities, and job duties.

  • The Universal Banker I is responsible for accurately and efficiently processing customer transactions including, but not limited to: deposits, withdrawals, loan payments, cash advances, cashier's checks, night deposits, commercial change orders, other routine requests, etc. 
  • The Universal Banker II is responsible for Universal Banker I responsibilities as well as: forecasting branch cash needs, cash ordering and shipments, balancing the coin machine, overseeing ATM replenishment, basic new account functions, processing wires, conducting drawer audits, assisting with training new employees, etc. 
  • The Universal Banker III is responsible for Universal Banker I & II responsibilities as well as: advanced new account functions, including but not limited to, opening and closing checking, savings, CD's, IRA's, business accounts, safe deposit boxes, debit cards, identifying fraud, account maintenance, etc. 

This job posting is not intended to be a full list of duties, requirements, or work conditions. More information is available on the job description. 

Top Benefits and Perks:

Community involvement opportunities, employee recognition program, excellent work hours, medical, dental, vision, life, supplemental plans, FSA, 401K with 3% match, paid time off, paid holidays, annual employee events, discounts on products, opportunities for advancement, etc.

Requirements

  • High School Diploma or GED.
  • Cash handling experience.
  • Excellent customer service skills.
  • Banking experience is preferred but not required.
  • Excellent communication and numerical skills and a positive and professional attitude.

Apply