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Unit Support Specialist Jobs (NOW HIRING)

Bank Street

Camper Support Specialist

Manhattan, NY

$30/hr

Summer Camp Camper Support Specialist Bank Street School for Children (BSC) - Children's Programs ... Reporting any incidents or conflicts to Camp Director, Associate Director, and Unit Head.

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Unit Support Specialist information

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How much do unit support specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for unit support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a support specialist do?

A support specialist assists users or customers by troubleshooting issues, providing technical support, and resolving problems related to products or services. They often communicate via phone, email, or chat and may use tools like ticketing systems to track and manage support requests.

What jobs pay 4000 a week without a degree?

Unit Support Specialists typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include certain sales positions, real estate brokers, or skilled trades like commercial pilots or certain tech roles, but these often require specific skills, licenses, or extensive experience. Most jobs paying this amount without a degree are rare and usually involve commission, bonuses, or high-demand skills.

How can I make 2000 a week working from home?

A Unit Support Specialist can increase earnings by taking on multiple remote shifts, working overtime, or acquiring specialized skills that command higher pay. Building experience, obtaining relevant certifications, and utilizing productivity tools can also help maximize weekly income within a remote work environment.

How does a Unit Support Specialist typically collaborate with clinical staff and other departments in a healthcare setting?

Unit Support Specialists play a vital role in facilitating smooth operations within healthcare units by acting as a liaison between clinical staff, patients, and other departments. They often coordinate patient admissions and discharges, manage medical records, and handle communication tasks to ensure that nurses and physicians can focus on direct patient care. Collaboration is a daily aspect of the job, requiring strong organizational skills and the ability to prioritize tasks based on the unit’s needs. Building effective relationships with clinical and administrative teams is essential for resolving issues quickly and maintaining a positive workflow.

What are the key skills and qualifications needed to thrive as a Unit Support Specialist, and why are they important?

To thrive as a Unit Support Specialist, you need strong organizational skills, attention to detail, and typically a high school diploma or associate degree in a related field. Proficiency with office software like Microsoft Office Suite, electronic health record systems, and scheduling tools is commonly required. Excellent communication, teamwork, and problem-solving abilities help you efficiently support unit operations and interact with diverse staff and patients. These skills ensure smooth administrative processes, effective coordination, and reliable support for clinical teams.

What are Unit Support Specialists?

Unit Support Specialists are professionals who provide administrative and operational support to specific units or departments within an organization, such as healthcare facilities, educational institutions, or business offices. Their responsibilities often include managing records, assisting with scheduling, handling communications, and supporting the needs of staff and clients. They play a critical role in ensuring the smooth day-to-day functioning of their assigned unit by coordinating various tasks and facilitating effective workflow. Strong organizational skills, attention to detail, and the ability to multitask are essential for success in this role.

What is the difference between Unit Support Specialist vs Medical Assistant?

AspectUnit Support SpecialistMedical Assistant
CredentialsHigh school diploma or equivalent; certification variesHigh school diploma; certification or diploma from accredited program often required
Work EnvironmentHospitals, clinics, healthcare facilities, supporting nursing unitsClinics, hospitals, outpatient settings, assisting with patient care
Job ResponsibilitiesSupporting nursing staff, managing supplies, patient transport, documentationPatient intake, vital signs, assisting with procedures, administrative tasks

The Unit Support Specialist and Medical Assistant roles both support healthcare teams but differ mainly in responsibilities and training. The Unit Support Specialist focuses on logistical and support tasks within hospital units, while Medical Assistants have direct patient care duties and clinical responsibilities. Both roles are essential in healthcare settings, with overlapping skills but distinct functions.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires basic administrative and clinical skills, and typically offers on-the-job training. It provides experience in medical environments, communication, and organization, which can be valuable for advancing in healthcare careers.
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Unit Support Specialist jobs near you
Infographic showing various Unit Support Specialist job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Unit Support Specialist

The Children's Network of Southwestern Ontario

Bellefontaine, OH • On-site

Other

PTO

Posted 24 days ago

Job description

Position Summary:
The general tasks include client check in/out, scheduling appointments, collection of co-pay/balances, and outreach calls, all with an emphasis on excellent customer service. This person must be able to communicate professionally, in both oral and written form, with clients, visitors, vendors, and other staff members.
Key Responsibilities:
  1. Performs receptionist functions:
  • Greets and assists all clients and visitors using professional, pleasant, and efficient conduct.
  • Checks in clients for individual and group appointments and verifies Client Demographics and Insurance information to a degree of 100% accuracy.
  • Collect client payments; enter payment information into the computer software application, including the client's ID number to a degree of 100% accuracy. Provide receipt to client. Drops money bag into the locked safe before leaving.
  • Accurately directs clients and visitors to appropriate areas. Completes information for visitor/vendor log.
  • Notifies clinical provider immediately upon the arrival of their appointments by checking them into the computer software or by phone/email as needed.
  • Answers all incoming phone calls in a professional manner and manages and responds to any voicemails within 24-business hours.
  • Provide Support administration of walk-in clinic by coordinating with Walk-in Clinic Coordinator and Financial Resource coordinator. Schedules initial diagnostic assessments as directed.
  • Maintain general cleanliness of the waiting areas and employee breakroom.
  • Manages ordering supplies for general office use and breakroom.
  1. Work schedule is flexible from 7:00am until 6:30pm, Monday-Friday. Some Saturdays may be required based on program/agency needs.
  • Ensures all client information is securely locked away in designated storage before departing, guaranteeing 100% accuracy.
  • Unlocks/Locks the front door. Open the reception area when coming in and secure the reception area before leaving for the night.
  1. Demonstrates pleasant, professional, and efficient conduct in person and on the telephone as evidenced by:
  • Receiving minimum complaints from callers, visitors, or staff regarding voice tone, accuracy, and responsiveness.
  • Maintaining a Customer Satisfaction Survey rating of 4 and above each quarter for customer service.
  • Remains free from citations by other providers or by consumers for unethical practice and meets standards for own profession.
  1. Operates the postage machine and stamps the daily mail by noon of each workday. Dates and postage amounts will be correct to an accuracy of 100%.
  2. Formats and mails letters and documents as needed or requested.
  3. Manages electronic fax inbox through Faxage website daily.
  4. Manages incoming referrals based on current process and makes outreach within 3-business days; documents all outreach to referrals and follows up with referral sources, as needed.
  5. Assists other support staff in their absence by completing any other duties as needed.
  6. Assists Support, Medical Records, and Billing staff with overflow of other duties, as assigned by Support Management Team.
  7. Schedules all client appointments, in-person, and telehealth. Verifies client name, ID, and correct clinical provider to a degree of 100% accuracy. Actively prevents conflicting appointments.
  8. Maintains clinician schedules by marking out PTO (Paid Time Off), filling available appointments, and template management.
  9. Maintains cancellation lists. Attempt to fill cancelled appointments, per current TCN policy.
  10. Processes registration paperwork, as needed, to an extent of accuracy and completeness of 100%: Direct clients to the Financial Resources Coordinator for financial assessment and assures that all forms are signed. Distributes additional registration paperwork to clients, as needed.
  11. Maintains a current inventory of all necessary forms in the forms box and packet cabinet.
  12. Makes reminder calls, as needed, and documents all attempts to a degree of 100%.
  13. Sorts and distributes incoming U.S. Postal mail no later than 5:00pm, of each workday and to an accuracy of 100%.
  14. Signs for subpoenas for the Agency and distributes to the proper staff members immediately or contacts supervisor to distribute.
  15. Maintains designation of Safety Captain for local office and any office they are covering.
  16. Responds to tasks assigned by Support Management Team promptly and meets all stated deadlines.
  17. Other clerical tasks and duties as assigned by Support Management Team.
  18. Demonstrates and supports the company core values TCN C.A.R.E.S. "Commitment, Accountability, Respect, Empathy, Service"
  19. Adheres to all organizational and departmental policies, complying with all behavioral and ethical expectations.
  20. Completes all agency-required trainings

Minimum Qualifications:
  • Education: High School Diploma or Equivalent.
  • Certification: First Aid/CPR.
  • Other: Prefer previous work in Community Behavioral Health/Addiction Treatment Setting or other Social Service organization; at least one year in direct customer service position; Experience working with multi-line phone and computer system.

Knowledge, Skills, & Abilities:
Knowledge of:
  • Microsoft Office Suite of products including Teams, Word, Excel, and Outlook.
  • Electronic Health Records.
  • HIPAA Standards

Skills:
  • Capacity to perform duties effectively under potential emotional stress and conflict situations.
  • Proficiency in utilizing basic computer skills and office equipment for documentation and communication purposes.
  • Practice of a client-focused approach, demonstrating active listening skills, reading comprehension, critical thinking, and leadership abilities.

Abilities:
  • Willingness and physical capability to engage in activities essential to meet the fundamental needs of individuals served
  • Ability to effectively communicate with clients and the public using empathy and active listening skills. Demonstrate accurate data entry skills. Knowledge retention skills. Ability to think critically and solve problems for positive outcomes.
  • Lift up to 25 pounds, use of computer keyboard for data entry, sitting for periods of time, bending, stooping, reaching, ability to communicate information clearly

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