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What are some common challenges faced by union representatives in balancing member advocacy with employer negotiations?

Union representatives often navigate the challenge of effectively advocating for members’ interests while maintaining constructive relationships with employers. Striking a balance between assertively addressing member concerns—such as fair wages, workplace safety, and job security—and fostering open, solution-oriented dialogue with management is essential. Representatives must also ensure transparent communication with union members, manage expectations, and stay updated on labor laws and contracts. These tasks require strong negotiation, conflict resolution, and interpersonal skills.

What is a union?

A union is an organized group of workers who come together to collectively negotiate with employers over wages, benefits, working conditions, and other employment-related matters. Unions represent their members in discussions with management to secure better terms and protect workers' rights. By joining together, workers can increase their bargaining power and have a stronger voice in the workplace.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a strong understanding of labor laws, collective bargaining processes, and negotiation techniques, often backed by relevant experience or training in labor relations. Familiarity with grievance management systems, contract databases, and legal research tools is typically required. Outstanding communication, conflict resolution, and advocacy skills help a representative effectively support members and foster positive relationships. These skills ensure the Union can protect workers' rights, negotiate fair agreements, and address workplace issues efficiently.

What is a union job?

A union job can refer to two separate types of jobs. One is jobs that support the structure of the union, such as research, organizing, and administration. The other is any job that is represented by a union. If you work for a union, you generally provide support and resources to your union members, such as helping to negotiate collective bargaining agreements with the management of a specific employer. If you work in a union, your duties and responsibilities are contingent on the type of work you do.

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What job categories do people searching Union jobs in Calgary, AB look for? The top searched job categories for Union jobs in Calgary, AB are:
Union jobs near you
Infographic showing various Union job openings in Calgary, AB as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 87% In-person, 11% Hybrid, and 2% Remote job distribution.

Universal Financial Associate - Taradale

Connect First Credit Union

Calgary, AB • On-site

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Join Servus Credit Union - Canada’s Largest Credit Union!

Employment Status: Full-time

Posting Closes: August 13th, 2026, 4:00 p.m.

Internal use only: S1; B

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters. 

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money. 

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you. 

 Join Servus and discover a better way to work. 

We are looking for a full-time Universal Financial Associate in our Taradale Branch!

Reporting to the Assistant Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial Associate, you'll prepare documents for member meetings, provide regular proactive contact and follow-up with members, handle discussions with walk-in members, and a variety of administrative and branch support activities. You'll also help the branch and our members by processing daily banking transactions and recommending products and services to ensure our members feel good about their money.

What you’ll be doing:

  • Proactively gather and document all pertinent information required for the Financial Advisor to have a robust conversation.
  • Reviewing personal accounts for completeness, accuracy, and ensure they are fully compliant. Look for recommendations to shape the members financial fitness.
  • Opening and reviewing new accounts, following up with members as per member service guidelines.
  • Preparing and entering loan application information.
  • Supporting branch activities to grow new memberships and strengthen our financial relationship with existing members.
  • Clearly and skillfully differentiate between credit union and competitor products and services. Present advice and solutions that will serve to improve the member's financial situation
  • With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing

What you bring: 

  • At least 1 year of retail banking or sales experience in addition to your high school diploma.

Although not required, the following education/certificates are valuable assets:

  • Post-secondary education in Finance (or related studies)
  • IFIC certification

Why Servus?  

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as: 

  • Competitive compensation including performance-based incentive pay and profit share 
  • Training & Development Opportunities 
  • Career Advancement Potential 
  • Flexible work options 
  • Meaningful work towards individual and corporate goals 
  • Opportunities to get involved and give back through an employee volunteer program 

          At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

          What happens next?

          We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted. 

          At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

          Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

          Qualified applicants are invited to apply online.

          We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

          Apply