To thrive as a restaurant employee in a unionized environment, you need strong customer service skills, experience in food handling or preparation, and an understanding of health and safety regulations. Familiarity with point-of-sale (POS) systems, food safety certifications, and compliance with union rules is often required. Teamwork, communication, and adaptability are key soft skills that help you excel in a fast-paced setting. These abilities ensure smooth daily operations, adherence to union standards, and positive guest experiences.