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Union Representative Jobs in Racine, WI (NOW HIRING)

Community Trust Credit Union

Teller

Grayslake, IL · On-site

$16.50/hr

Community Trust Credit Union (CTCU) is looking for two (2) part-time Tellers (Member Experience Representative I) with customer service and sales backgrounds to work at our Grayslake branch and ...

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See Racine, WI salary details

$23K

$41.5K

$72.2K

How much do union representative jobs pay per year?

As of May 28, 2026, the average yearly pay for union representative in Racine, WI is $41,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $40,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What are some common challenges a Union Representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What are Union Representatives?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

What are the most commonly searched types of Representative jobs in Racine, WI? The most popular types of Representative jobs in Racine, WI are:
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Union Representative jobs near you
Member Service Representative II, Full-Time (West Milwaukee)

Member Service Representative II, Full-Time (West Milwaukee)

GUARDIAN CREDIT UNION

West Milwaukee, WI • On-site

Other

Posted 18 days ago

Job description

BASIC RESPONSIBILITIES:  Under direct supervision, responsible for providing members with service on a variety of transactions. Welcome members to the credit union and provide general information concerning credit union products and services.

OUR CORE VALUES:

The Member Service Representative II will be expected to act in a manner which is in accordance with Guardian Credit Union’s values:

  1. Relationships – We treat each other, our members, and our community with respect.
  2. Accountability – We hold ourselves to a higher standard.
  3. Teamwork – We work together to reach our goals.
  4. Honesty – We believe in conducting ourselves with honesty, integrity, trust, and fairness. 

ESSENTIAL FUNCTIONS:

  1. Represent the Credit Union to the members in a friendly, positive, and professional manner. Provides prompt, efficient, confidential, and accurate service in the processing of transactions over the counter, by phone, and by mail.  
  2. Handle all monetary transactions for members (e.g., deposits, withdrawals, loan payments, check cashing) and other normal inquiries by members. 
  3. Meet all assigned goals by successfully cross-selling all products and services offered by the Credit Union.  
  4. Assist MSRI in complex transactions, member questions/issues, and other misc. requests, including providing transactional overrides.  
  5. Open sub accounts for current members, including debit card issuance, and close accounts under Credit Union guidelines, ensuring all documents and information is recorded and accurate.
  6. Check approval authority at manager’s discretion.
  7. Accurately reconcile checks and cash drawer daily.

SECONDARY FUNCTIONS:

  1. Perform miscellaneous duties (e.g., debit disputes, automatic transfers, foreign currency, safe deposit boxes, bond redemption, and wire transfers). 
  2. Perform daily cash advance balancing. 
  3. Assist in the ongoing training and education of MSRIs and new employee staff to provide the expertise necessary to perform duties effectively.

SKILLS AND ABILITIES REQUIRED:

Education/Experience:  Any combination equivalent to education and experience that provides the required knowledge and skills is qualifying.  Typical qualifications would be equivalent to:

Successful completion of high school diploma or GED.  A minimum of 6 months experience in a credit union or other financial institution is required.

SKILLS:

  1. Ability to operate routine office equipment; typing at 35 words per minute minimum.
  2. Must have demonstrated ability to interpret and explain Credit Union policy and transactions posted to members' accounts and to adhere to policy.
  3. Thorough knowledge of Credit Union products and services offered to membership and demonstrated ability to cross-sell/refer such products and services effectively.
  4. Interpersonal skills to represent Credit Union positively in dealing with members and teller transactions.
  5. Ability to exercise judgment, initiative, and tact in dealing with management, supervisors, and staff.
  6. Must present a professional, business-like appearance and manner.
  7. Must maintain confidentiality.
  8. Must be bondable.

WORK ENVIRONMENT:

While performing the duties of this job, the employee regularly works in an office/branch setting.

PHYSICAL DEMANDS:

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

  1. Must be able to remain in a stationary position and occasionally move about the inside of the office and vault.
  2. Frequently move boxes weighing up to 50 pounds across the office for various needs.
  3. Requires the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  4. Requires one to position self to maintain files in file cabinets.
  5. Must be able to remain in a stationary position while assisting members (majority of workday).

TRAVEL:

  1. Travel to different worksites is required at times.
  2. Must have reliable transportation.

HOURS:

Hours vary depending upon branch coverage; Monday through Friday, 8:15 am until 6:15 pm; Saturdays 8:15 am until 1:15 pm.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

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