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Union Representative Jobs in Madison, WI (NOW HIRING)

Marine Credit Union

Collections Representative

Madison, WI · On-site

$17.25 - $22.25/hr

... Credit Union. CDRs must ensure a high level of service to our members and adhere to strict ... Represent MCU in litigation related to collection activities. Other duties as assigned. Knowledge ...

Landmark Credit Union

Teller I, PT

Watertown, WI · On-site

$15.25 - $19/hr

Represents the credit union in a positive and professional manner. REQUIREMENTS 1. High School diploma or equivalent. 2. Previous work experience with cash handling or customer service preferred. 3. ...

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All JobsUnion Representative JobsUnion Representative Jobs in Madison, WI

Union Representative information

See Madison, WI salary details

$24.7K

$44.6K

$77.6K

How much do union representative jobs pay per year?

As of Aug 7, 2026, the average yearly pay for union representative in Madison, WI is $44,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $43,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

How do you get a job as a union representative?

To become a union representative, candidates typically need relevant experience in the industry, strong communication and negotiation skills, and often membership in the union they wish to represent. Many positions require understanding of labor laws and union policies, and some may require specific certifications or training programs. Gaining experience through entry-level roles or union activities can also improve chances of securing a position as a union representative.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.
What job categories do people searching Union Representative jobs in Madison, WI look for? The top searched job categories for Union Representative jobs in Madison, WI are:
What cities near Madison, WI are hiring for Union Representative jobs? Cities near Madison, WI with the most Union Representative job openings:
Union Representative jobs near you
Infographic showing various Union Representative job openings in Madison, WI as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,563 per year, or $21.4 per hour.

Collections Representative

Marine Credit Union

Madison, WI • On-site

$17.25 - $22.25/hr

Full-time

Re-posted 8 hours ago

Job description

Responsible for daily contact of past due MCU relationships, with a focus on problem resolution, minimizing
losses and maximizing relationships for Marine Credit Union. CDRs must ensure a high level of service to
our members and adhere to strict compliance with Federal and State laws and regulations relating to credit
and collections.
Duties and Responsibilities:
Contact daily assigned collection routes and continue until worked to completing.
Document relationships and problem resolutions using the quality collection principles.
Develop and implements strategies to fully resolve past due balances.
Research and skip trace of past due members to make contact.
Strict adherence to all regulatory and legal compliance with Federal and State credit and collection laws.
Identify delinquent accounts and establish priorities for taking action to repossess, foreclose, and take
possession of collateral security to reduce losses.
Mail legal documents and notices in compliance with state and federal regulations
Audit repossession documents for completeness and accuracy and identify trends and issues.
Monitor bankruptcy payments and initiate modification according to MCU policy & procedures.
Effectively liaise with regional, district and branch managers on collection activities.
Ensure each member is treated with dignity and respect and receives quality member service.
Represent MCU in litigation related to collection activities.
Other duties as assigned.
Knowledge, Skills, and Abilities:
In depth knowledge of current federal and state rules and regulations regarding credit and collection
activities.
Education and Experience:
Bachelor's Degree in business related field is preferred but not required.
Minimum of 1 year knowledge of effective Collection experience preferred including repossession,
judgement, and garnishment, preferably in a credit union or retail bank.
Experience working in a process-oriented environment with importance placed on attention to detail.
Previous consumer lending experience is a plus.
Physical Requirements (with or without accommodation):
Long periods of sitting will occur regularly.
Occasional lifting and/or moving 15 lbs or less.
Use of a computer and telephone required.
Occasional bending, stooping, or crouching may be required.
This job description is not a complete statement of all duties and responsibilities comprising this position.Employment Type: Full-Time

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