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Union Rep Jobs in Appleton, WI (NOW HIRING)

Capital Credit Union

Universal Employee

Kaukauna, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Spots needs and refers members to Mortgage Lenders, Financial Solutions Representatives and ...

Capital Credit Union

Universal Employee

Kaukauna, WI · On-site

Position Purpose Upholds the Credit Union's mission of "We do the right thing one member, one ... Spots needs and refers members to Mortgage Lenders, Financial Solutions Representatives and ...

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All JobsUnion Rep JobsUnion Rep Jobs in Appleton, WI

Union Rep information

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

How do you get a job as a union rep?

To become a union representative, candidates typically need experience in their industry, strong communication skills, and knowledge of labor laws and union policies. Many union reps are elected by members or appointed by union leadership, often requiring involvement in union activities or committees beforehand.

What cities near Appleton, WI are hiring for Union Rep jobs?

Cities near Appleton, WI with the most Union Rep job openings:

Union Rep jobs near you
Infographic showing various Union Rep job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Universal Employee

Capital Credit Union

Kaukauna, WI • On-site

Full-time

Posted 18 days ago

Job description

Position Purpose
Upholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" by fulfilling the members' transactional, new accounts and consumer lending needs. Promotes products and services in a professional and effective manner.
Essential Responsibilities
  • Assists members with their transactional needs in person and over the phone. These may include but are not limited to deposits, withdrawals, loan payments, check cashing, transfers and more. Processes members' transactions accurately and efficiently.
  • Assists members with stop payments, account research, ACH items, pre-authorized transfers, wire transfers, account discrepancies and other account maintenance items.
  • Assists members with their deposit side needs, including, but not limited to, IRA/HSA products, deceased accounts, and trust accounts.
  • Assists members with their consumer loan needs, including, but not limited to, signature loans, consolidations loans, and secured loans.
  • Interprets key documents and makes decisions based on policies and member data.
  • Promotes applicable Credit Union products and services. Presents necessary information suited to members' needs, including, but not limited to, consumer loans, debt protection, GAP, shares, share drafts, share certificates, IRA's, HSA's, Credit Card, home banking and more.
  • Concentrates on building financial relationships with members while using a member advocacy approach.
  • Spots needs and refers members to Mortgage Lenders, Financial Solutions Representatives and Commercial Lending.
  • Corresponds with membership on eligibility requirements for accounts, loans and denials of credit.
  • Actively attends meetings and training sessions to keep up to date and responsible for policies, procedures and regulations, including, but not limited to, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).
  • Balances a cash drawer, including operating a cash recycler.
  • Assists the branch with opening and closing procedures.
  • Strives to help the members from start to finish with all of their banking needs.

Necessary Experience and Qualifications
  • Ability to read, write, and comprehend detailed and technical instructions, short correspondence, and memos; the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
  • Ability to pass a federal criminal background check and be listed on the Federal Mortgage Loan Officer registry as required by The S.A.F.E. Act.
  • Ability to operate an on-line computer terminal, word processing, email, and adding machine as normally acquired through a basic course or one to three months of on-the-job experience.
  • Comprehensive knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience.
  • Ability to concentrate on and pay close attention to detail for over fifty percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
  • Ability to multitask and switch from one task to the next easily.
  • Analytical ability necessary to research and resolve member problems and determine the appropriate course of action.
  • Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members in various degrees of stressful situations. Requires strong communication/listening skills to deal diplomatically and effectively with sensitive situations. Demonstrates strong motivation and sales skills.
  • Ability to exercise a high degree of independent judgment when addressing member concerns. Must be supportive of the overall business objectives.

Work Environment and Physical Requirements
  • Office environment with moderate level of noise
  • Minimal lifting of up to 25 pounds
  • Frequent use of telephone, copier, computer, fax machine and other office machines
  • Prolonged sitting or standing
  • Frequent mental and visual concentration
  • Occasional travel for training, meetings, and assisting other locations.

The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.
Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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