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Unigroup Jobs (NOW HIRING)

On-Site Position Overview The IT Support Specialist serves as the first point of contact for technical support, providing Tier 1 assistance to UniGroup employees, agents, and drivers. This role ...

On-site Position Overview The Logistics Specialist is responsible for supporting transportation execution across UniGroup's agent network and brokerage operations by planning, coordinating, executing ...

On-site Position Overview The Logistics Specialist is responsible for supporting transportation execution across UniGroup's agent network and brokerage operations by planning, coordinating, executing ...

Maintain valid driver's license and UniGroup Van Operator qualification status. * Attend required meetings, training programs, and maintain UniGroup University student ID for continued learning ...

Ability to become Unigroup qualified (Mayflower/United) * A good attitude If you may be interested, contact us so we can discuss what you're looking for. Local, OTR, percentage or hourly compensation ...

Ability to become Unigroup qualified (Mayflower/United) * A good attitude If you may be interested, contact us so we can discuss what you're looking for. Local, OTR, percentage or hourly compensation ...

Ability to become Unigroup qualified (Mayflower/United) * A good attitude If you may be interested, contact us so we can discuss what you're looking for. Local, OTR, percentage or hourly compensation ...

Ability to become Unigroup qualified (Mayflower/United) * A good attitude If you may be interested, contact us so we can discuss what you're looking for. Local, OTR, percentage or hourly compensation ...

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Unigroup information

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How much do unigroup jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for unigroup in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Unigroup employee, and why are they important?

To thrive as an employee at Unigroup, strong organizational skills, logistics knowledge, and experience in transportation or supply chain management are generally required. Familiarity with logistics software, fleet management systems, and relevant industry certifications such as Certified Supply Chain Professional (CSCP) is often necessary. Excellent communication, problem-solving, and teamwork skills help facilitate smooth operations and client satisfaction. These competencies are crucial for ensuring efficient service delivery and maintaining Unigroup’s reputation for reliability in the moving and logistics industry.

What is Unigroup and what does the company do?

Unigroup is a leading provider of transportation, relocation, and logistics services. The company operates well-known brands like United Van Lines and Mayflower Transit, offering moving, storage, and supply chain solutions to individuals and businesses. With a vast network and decades of experience, Unigroup helps clients with local, long-distance, and international moves, as well as specialized logistics for complex shipments. Their services include packing, loading, transportation, storage, and project management to ensure a smooth relocation or delivery process.

What is the difference between Unigroup vs Network Technician?

AspectUnigroupNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNA, or similarCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentIT service providers, corporate IT departments, data centersTelecommunications companies, IT support teams, corporate networks
Industry UsageTechnology, telecommunications, data managementNetworking, telecommunications, IT support

Unigroup and Network Technician roles often require similar certifications like CompTIA Network+ or Cisco CCNA. Both work in IT environments such as data centers, corporate IT, or telecom firms. While Unigroup may refer to a broader or specific company role, Network Technicians focus on maintaining and troubleshooting network infrastructure. The key difference lies in the specific job functions and company context, but their skills and certifications overlap significantly.

What can I expect from the team structure and collaboration process at UniGroup?

At UniGroup, you can expect to work within a highly collaborative, cross-functional team environment. Teams often include professionals from operations, logistics, customer service, and IT, all working together to deliver seamless moving and relocation solutions. Regular meetings and open communication channels are standard, allowing for the exchange of ideas and quick resolution of challenges. This structure promotes ongoing professional development and provides opportunities to learn from colleagues across various departments.
What cities are hiring for Unigroup jobs? Cities with the most Unigroup job openings:
What are the most commonly searched types of Unigroup jobs? The most popular types of Unigroup jobs are:
What states have the most Unigroup jobs? States with the most job openings for Unigroup jobs include:
Infographic showing various Unigroup job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,819 per year, or $20.6 per hour.

IT Support Specialist

UniGroup, C.A.

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


UniGroup rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 28 rated removal and storage companies


Job description

Work Arrangement: On-Site
Position Overview
The IT Support Specialist serves as the first point of contact for technical support, providing Tier 1 assistance to UniGroup employees, agents, and drivers. This role combines customer service, technical troubleshooting, and problem-solving to resolve everyday technology issues while delivering a positive support experience.
In this position, you'll assist users with hardware, software, account access, and application-related questions through phone, chat, and ticketing systems. You'll document support interactions, escalate complex issues when needed, and help ensure users have the tools and resources they need to work effectively.
This role offers an excellent opportunity to build a foundation in IT support while gaining exposure to a wide variety of business applications and technologies.
What You'll Do
  • Respond to technical support requests through phone, live chat, and the IT service management system
  • Troubleshoot common hardware, software, connectivity, and account-related issues
  • Reset passwords, manage user access, and assist with authentication and login issues
  • Provide guidance and support for company applications and technology tools
  • Document issues, resolutions, and escalations within the service management system
  • Escalate complex or recurring technical issues to higher-level support teams when appropriate
  • Track escalated requests and follow up to ensure timely resolution
  • Participate in testing new applications, system updates, and technology enhancements
  • Maintain current knowledge of company technologies, systems, and application updates through ongoing learning
  • Support departmental initiatives and perform additional responsibilities as assigned

What We're Looking For
Required Qualifications
  • High school diploma or equivalent
  • 1-2 years of related experience in IT support, help desk, customer service, or a similar technical support role
  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to explain technical concepts in a clear, user-friendly manner
  • Experience using Microsoft Office applications and common business technologies
  • Comfortable working with multiple software applications, operating systems, web-based tools, VPNs, multi-factor authentication, and remote support technologies

Preferred Qualifications
  • Experience working in a help desk or IT service desk environment
  • Experience using ticketing systems such as ServiceNow or similar IT service management platforms
  • Familiarity with Windows operating systems, Microsoft 365, Zoom, VPN connectivity, and user account administration
  • Experience supporting a diverse user base in a fast-paced business environment

Who Thrives in This Role
You may be a great fit if you:
  • Enjoy helping people solve technology problems
  • Stay patient and professional while assisting users with varying levels of technical knowledge
  • Communicate technical information in a way that's easy to understand
  • Take ownership of issues and follow through until they're resolved
  • Stay organized while managing multiple support requests and priorities
  • Enjoy learning new technologies and continuously expanding your technical knowledge
  • Collaborate well with teammates and know when to escalate issues appropriately

Why UniGroup
UniGroup is the parent company of United Van Lines and Mayflower Transit, two of the most recognized brands in the moving and logistics industry. Headquartered in the St. Louis area for more than 90 years, we support a nationwide network of agents, customers, and partners across residential, commercial, government, and specialty logistics markets.
Joining UniGroup means becoming part of a collaborative organization that values service, integrity, continuous improvement, and professional growth.
Benefits & Work Environment
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and company holidays
  • Paid parental leave
  • Life insurance and disability coverage
  • Employee assistance program
  • Professional development and growth opportunities
  • Collaborative, team-oriented work environment

Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.
We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.
We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country's heroes. We hope you consider joining the UniGroup family.
UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com.