ZipRecruiter

Log In

1

Unified Communications Engineer Jobs in Raleigh, NC

krg technology inc

Voice Engineer 2

Cary, NC

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

Unified Communications and Video Teleconferencing : * Support the configuration and provisioning of ... S. in Computer Science, Information Technology Management, or Engineering. * Alternatively, four ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Design, implement, and/or maintain Cisco Unified Communications systems including but not limited ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

NetApp

Technical Marketing Engineer

Morrisville, NC

$135K - $155K/yr

Work with the broader Integrated Product & Platform Marketing (IPPM) team to maintain a unified ... Excellent technical writing, communication, and storytelling skills; customer-centric mindset with ...

NetApp, Inc.

Technical Marketing Engineer

Morrisville, NC · On-site

$135K - $155K/yr

Work with the broader Integrated Product & Platform Marketing (IPPM) team to maintain a unified ... Excellent technical writing, communication, and storytelling skills; customer-centric mindset with ...

next page

Showing results 1-20

All JobsUnified Communications Engineer JobsUnified Communications Engineer Jobs in Raleigh, NC

Unified Communications Engineer information

See Raleigh, NC salary details

$10

$51

$71

How much do unified communications engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for unified communications engineer in Raleigh, NC is $51.85, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $62.84 per hour, depending on experience, location, and employer.

What is the difference between Unified Communications Engineer vs Network Engineer?

AspectUnified Communications EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco CCIE
Work EnvironmentDesigning, implementing, and maintaining communication systems like VoIP, video conferencingManaging and troubleshooting network infrastructure and connectivity
Industry UsageTelecommunications, IT services, large enterprisesIT, telecommunications, data centers

Unified Communications Engineers focus on communication systems such as VoIP and video conferencing, while Network Engineers manage overall network infrastructure. Both roles require similar certifications and often work in overlapping industries, but their core responsibilities differ in scope and specialization.

What Is a Unified Communications Engineer?

A unified communications engineer creates comprehensive communications systems for companies. This process may involve merging email, phone lines, and voicemail into a single system for internal use. In this role, you determine the needs of your employer, analyzing the use of each communication line. You then collaborate with other engineers to determine how to best integrate the systems together. To streamline the process, you may may need to install new hardware, upgrade current software, and train employees on how to utilize the new system. Other job duties include monitoring the system to ensure it works properly and troubleshooting any issues that arise.

What are the key skills and qualifications needed to thrive as a Unified Communications Engineer, and why are they important?

To thrive as a Unified Communications Engineer, you need a solid background in networking, VoIP technologies, and unified communications platforms, often supported by a degree in information technology or a related field. Familiarity with systems such as Microsoft Teams, Cisco Unified Communications Manager, and relevant certifications like CCNP Collaboration or Microsoft Certified: Teams Administrator Associate is typically required. Strong problem-solving abilities, effective communication, and the ability to work collaboratively are standout soft skills in this role. These skills and qualifications ensure seamless deployment, troubleshooting, and support of integrated communication systems that are vital for modern business operations.

What is a Unified Communications Engineer?

A Unified Communications Engineer is an IT professional responsible for designing, implementing, and maintaining integrated communication systems within an organization. These systems typically include voice, video, messaging, and collaboration platforms, ensuring seamless and secure connectivity for employees. The engineer works with technologies such as VoIP, video conferencing, instant messaging, and unified messaging, often integrating these with existing IT infrastructure. Their goal is to optimize communication processes, troubleshoot issues, and ensure high availability and quality of service. They also stay updated with new technologies to recommend and deploy enhancements.

What are some common challenges faced by Unified Communications Engineers when integrating new communication platforms with existing systems?

Unified Communications Engineers often encounter challenges when integrating new platforms, such as ensuring compatibility with legacy systems, managing security protocols, and minimizing downtime during transitions. Balancing user needs with technical limitations and troubleshooting unexpected interoperability issues are also common. Effective communication with stakeholders and thorough testing are essential to ensure smooth integration and maintain uninterrupted business operations.
More about Unified Communications Engineer jobs
What are popular job titles related to Unified Communications Engineer jobs in Raleigh, NC? For Unified Communications Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Unified Communications Engineer jobs in Raleigh, NC look for? The top searched job categories for Unified Communications Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Unified Communications Engineer jobs? Cities near Raleigh, NC with the most Unified Communications Engineer job openings:
Unified Communications Engineer jobs near you
Infographic showing various Unified Communications Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,848 per year, or $51.9 per hour.
Video Communications Engineer

Video Communications Engineer

Advocate Aurora Health

Wake Forest, NC • On-site

$35.50 - $53.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 772 frontline employees who took The Breakroom Quiz

188th of 890 rated healthcare providers

Job description

Department:
12221 Enterprise Corporate - Architecture and EHR Infrastructure Services
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday through Friday - 1st Shift, primarily, but may be required to work extended hours during the week and weekends as needed
Pay Range
$35.50 - $53.25
Major Responsibilities:
  • Ability to travel to and support all Advocate Health locations.
  • Completes Assigned Tasks without supervision
  • Navigate Service Now and complete tickets involving work across multiple applications within SLA intervals. Engage Senior level engineer as needed. Ability to understand procedural documentation and offer insightful process improvement recommendations.
  • Facilitate and deliver end-user training to enhance user adoption and proficiency. Identify opportunities to streamline and enhance the training process, improving the overall user experience
  • Collaborates with the team in planning and preparing for the execution of technology solutions with minimal supervision and guidance.
  • Able to interact with our business partners and customers to define scope, gather requirements and outcomes as part of a project or initiative with little supervision and guidance
  • Ability to travel to and support all Advocate Health locations. Involved as part of a team that includes our vendors and other technical teams in creating an architectural design that can produce a Bill of Materials to provide a budget estimate for our customers
  • Leads and supervises the implementation of new technologies and equipment related to video conferencing, Telehealth and Digital Media services.
  • Configuring dial plans, call policies and service maintenance within Cisco and Polycom UC infrastructures. Operation of Crestron AV control systems, Cisco and Polycom codec's, MCU's, Gatekeepers, B2B Servers and associated AV equipment. Participates in designing AV conference room technologies as well as facilitates proper equipment placement to meet the needs of the business.
  • Manages the implementation and maintenance of databases and directories associated with video conference services for existing and new users. May install or assist vendors with the installation and maintenance of software and hardware systems related to UC technologies. Perform various system upgrades and preventative maintenance tasks.
  • Maintains a robust knowledge of current, future, and emerging technologies and introduces key stakeholders to the technological capabilities and their application to further the strategic direction of the organization.

Education Required:
  • Bachelor's Degree in Computer Science or related (or equivalent knowledge).

Experience Required:
  • Minimum of 3 years experience in Video Communications.

Knowledge, Skills & Abilities Required:
  • Strong written and verbal communications
  • Strong research, analysis, design skills
  • Strong understanding of infrastructure components and programming requirements for those components
  • Able to create basic architectural design documentation with some supervision
  • Able to participate and interact with various teams during solution selection, design session
  • Basic Infrastructure knowledge in key solutions like DNS, DHCP, Network Layer, IP Scheme, VOIP, Server, Storage and virtual technologies

Physical Requirements and Working Conditions:
  • Requires callback support on regular basis
  • Evening and weekend work
  • Ability to lift up to 50 lbs

Preferred Job Requirements
Preferred Certification/License/Registration
  • Microsoft Certified Professional Certification

Preferred Education
  • BS in Computer Science, IT or related

Preferred Experience
  • 5 years of video communications experience

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Advocate Health logo

About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

View All Advocate Health Jobs

Apply