Underwriting Operations Manager Jobs in Tennessee

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Wholesure is seeking an Underwriting Assistant to support the underwriting team through policy processing, administrative coordination, and underwriting support activities. This role plays an important part in supporting new business issuance, endorsements, renewals, and day-to-day underwriting operations while ensuring documentation and policy information are accurate, organized, and complete.

In this role, you will work closely with underwriters, brokers, and carriers to support policy servicing and provide timely, high-quality customer support. This is a great opportunity for someone who is detail oriented, organized, and interested in building a long-term career within the insurance industry.

Training will be provided, and prior insurance experience is beneficial but not required.

Please note that this is a 100% onsite, in-office position in our Oak Ridge, TN office.

Responsibilities

• Assist with issuance of new business policies, endorsements, and renewals

• Support underwriters with policy processing, documentation, and binding activities

• Communicate with brokers, carriers, and internal underwriting teams to obtain necessary information and support underwriting operations

• Respond to emails, submissions, phone calls, and requests in a timely and professional manner

• Enter and maintain accurate information within underwriting systems and internal databases

• Review underwriting documentation for completeness and accuracy

• Organize and maintain electronic files and underwriting records

• Support workflow tracking and general operational support for the underwriting team

• Maintain strong attention to detail while managing multiple priorities in a fast paced environment

• Assist with additional projects and responsibilities as assigned

Requirements

• Strong attention to detail and organizational skills

• Ability to multitask and manage competing priorities

• Strong verbal and written communication skills

• Strong teamwork and collaboration skills

• Ability to work both independently and as part of a team

• Proficiency with Microsoft Office applications required

• Comfortable learning new systems and processes

• Previous office, administrative, customer service, or insurance experience beneficial

• Prior insurance experience not required

• Open to working a 40-hour work week 100% in the office in Oak Ridge, TN

Education and Experience:

• High school diploma or equivalent required

• Associate’s or bachelor’s degree beneficial

#LI-LR1

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.