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Ultipro Customer Service Jobs (NOW HIRING)

PentaFour Group

UltiPro Consultants

Somerset, NJ · On-site +1

$70 - $100/hr

... driven services and solutions that address the digital needs of its customers.Committed to ... In this role we are looking for an analyst with 5+ years of experience in UltiPro functionality and ...

PentaFour Group

UltiPro Consultants

NJ

$70 - $100/hr

... services and solutions that address the digital needs of its customers. Committed to delivering unmatched business value to our clients through a combination of process excellence, quality framework ...

Summit Federal Services, LLC

Senior HRIS Analyst

Reston, VA · On-site

$94K - $119K/yr

Work with HR internal customers to analyze HRIS requirements, develop procedures, and prepare ... Work with external vendors like UltiPro and other service providers. · HRIS Mailbox Management:

Summit Federal Services LLC

Senior HRIS Analyst

Reston, VA · On-site

$94K - $119K/yr

Work with HR internal customers to analyze HRIS requirements, develop procedures, and prepare ... Work with external vendors like UltiPro and other service providers. • HRIS Mailbox Management:

Columbia Forest Products

Administrative Assistant

Mellen, WI · On-site

$17.25 - $23/hr

SAWS - Customer S ervice, A bsolute Integrity, W e Are Family, S hare the Success * Payroll administration * Maintain accurate personnel file management utilizing HRIS/Ultipro system ensuring legal ...

Columbia Forest Products

Administrative Assistant

Mellen, WI · On-site

$17.25 - $23/hr

SAWS - Customer S ervice, A bsolute Integrity, W e Are Family, S hare the Success * Payroll administration * Maintain accurate personnel file management utilizing HRIS/Ultipro system ensuring legal ...

Intellectt INC

Payroll Coordinator

West Chester, PA · On-site

$21.25 - $28.50/hr

... UltiPro). Knowledge of state and local tax deductions. Strong proficiency in Microsoft Excel and Word. Excellent math, customer service, and communication skills. Strong attention to detail ...

The Fresh Market Inc

Payroll Specialist

Greensboro, NC · Hybrid

$22.75 - $31/hr

In addition, this role will provide exceptional customer service to TFM store employees, via email ... Maintain accurate employee and payroll records in UKG UltiPro. * Assign and calculate taxes for ...

NWF

Payroll Specialist

$24 - $32.75/hr

Conduct research and due diligence to provide high-quality customer service to NWF staff ... Demonstrated experience using UKG UltiPro payroll, with the ability to quickly learn and ...

The Fresh Market Inc

Payroll Specialist

Greensboro, NC · Hybrid

$22.75 - $31/hr

In addition, this role will provide exceptional customer service to TFM store employees, via email ... Maintain accurate employee and payroll records in UKG UltiPro. * Assign and calculate taxes for ...

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Ultipro Customer Service information

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How much do ultipro customer service jobs pay per year?

As of Jun 18, 2026, the average yearly pay for ultipro customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is an UltiPro Customer Service Representative?

An UltiPro Customer Service Representative is a professional who assists users of the UltiPro platform, an HR, payroll, and talent management software by UKG (Ultimate Kronos Group). Their main responsibilities include helping clients troubleshoot issues, answering questions about the software, and guiding users through various processes such as payroll, benefits administration, and employee self-service. These representatives use their knowledge of UltiPro to ensure customers have a smooth experience and receive timely support for any technical or functional challenges.

What are the key skills and qualifications needed to thrive as an Ultipro Customer Service representative, and why are they important?

To thrive as an Ultipro Customer Service representative, you need strong problem-solving skills, knowledge of HR/payroll processes, and experience in customer support, often supported by a high school diploma or higher education. Familiarity with the UKG (Ultipro) platform, ticketing systems, and CRM software is typically required. Excellent communication, patience, and the ability to multitask help you build rapport and efficiently resolve customer issues. These skills ensure timely and accurate support, leading to customer satisfaction and effective use of the Ultipro system.

What are some typical challenges faced by Ultipro Customer Service representatives, and how can they be addressed?

Ultipro Customer Service representatives often encounter challenges such as resolving complex payroll or benefits inquiries, navigating frequent software updates, and assisting users with varying levels of technical proficiency. To address these challenges, representatives receive ongoing training in both the Ultipro platform and customer service best practices. Collaboration with internal technical teams is common to resolve advanced issues, and clear communication skills are essential to guide clients through troubleshooting steps. Building a strong knowledge base and leveraging team resources can help representatives deliver efficient and accurate support.

What is the difference between Ultipro Customer Service vs Payroll Specialist?

AspectUltipro Customer ServicePayroll Specialist
CredentialsBasic customer service skills, sometimes HR or payroll knowledgePayroll certifications, accounting or finance background
Work EnvironmentCustomer support centers, HR departmentsFinance or HR departments, payroll processing teams
Employer & IndustryCompanies using Ultipro or similar HRIS systemsOrganizations managing employee compensation and benefits
Common Search/ComparisonYesNo

Ultipro Customer Service roles focus on assisting clients with HRIS and payroll system inquiries, requiring customer service skills. Payroll Specialists handle payroll processing, requiring specific certifications and finance knowledge. While both roles support payroll functions, they differ in responsibilities and required expertise.

More about Ultipro Customer Service jobs
What job categories do people searching Ultipro Customer Service jobs look for? The top searched job categories for Ultipro Customer Service jobs are:
Ultipro Customer Service jobs near you
Infographic showing various Ultipro Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 4% Hybrid, and 1% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

UltiPro Consultants

PentaFour Group

Somerset, NJ • On-site, Remote

$70 - $100/hr

Contractor

Posted 25 days ago

Job description

Job Description
About Us:
As a leading Business Applications/Cloud ERP Managed Services Provider, PCB Apps delivers a comprehensive value-driven services and solutions that address the digital needs of its customers.Committed to delivering unmatched business value to our clients through a combination of process excellence, quality framework and service delivery innovation.Key services include ERP/EPM, Business Intelligence, and Managed Services.
Overview:
PCB Apps is hiring highly talented, motivated and passionate individuals to the team.Candidate should have prior experience in related fields mentioned in the Primary, Secondary skills mentioned. An Ideal candidate must be self-motivated with a proven track record in his/her field of experience. Must be highly organized and able to eliminate sales obstacles through creative and adaptive approaches.
We are currently seeking a hands-on Business Systems Lead/SME who can hit the ground from day1. In this role we are looking for an analyst with 5+ years of experience in UltiPro functionality and possesses the ability to analyze and determine how to fulfill business needs, analyzes system capabilities, and configure and resolve system functionality issues.
This person would work closely with our HRIS team to take a lead role in migrating UltiPro to PeopleSoft system, while simultaneously developing process requirements and driving continuous improvements and new functionality in a dynamic and fast-paced environment.
Requirements
As an HR Systems Specialist, you will be responsible for managing various HR systems, including UltiPro, PeopleSoft, and others - the Applicant Tracking System (ATS), Onboarding platform, and HR Information System (HRIS).
Your primary goal will be to optimize the performance and effectiveness of these systems and processes. You will work on designing solutions that cater to the functional requirements of HR processes and maintain the accuracy, consistency, and integrity of HR data throughout all systems. You will serve as a crucial resource for management, empowering them to make well-informed business decisions based on HR data and processes.
Responsibilities:
• Oversee the HRIS, ensuring the security, seamless operations, efficient reporting, and data integrity of the system. Communicate any software or hardware issues to the IT department and collaborate to find solutions.
• Be part of the migration from UltiPro to PeopleSoft and the process enhancements.
• Determine the training needs of end-users and provide instruction on system features, usage, and new processes and procedures.
• Oversee the creation and distribution of various human capital data reports on a weekly, monthly, quarterly, and annual basis.
• Develop a comprehensive library of HRIS reports and establish a schedule for regular file transfers and HRIS tasks.
• Conduct data analysis, updates, exports, imports, and other related tasks.
• Investigate and address HRIS challenges, such as data transfer complications, process shortcomings, and data inconsistencies, and propose effective solutions.
• At least five (5) years of experience with UltiPro HRIS ERP.
• Exceptional verbal and written communication abilities.
• Strong interpersonal, time management, and decision-making skills, as well as the capacity for discretion and initiative.
• Proficiency in compiling, organizing, and analyzing data for reporting and trend analysis purposes.
• The ability to multitask effectively and create streamlined processes.

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