Ultipro Customer Service Jobs (NOW HIRING)

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a "can-do" attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

• Team member discount up to 40%
• Health, Dental & Vision insurance available for individual, spouse, partner, and family.
• Personal time off and additional time off purchase plans available.
• 401K contribution and match for part-time and full-time team members.
• And much more!

The Fresh Market currently has an opening for a Payroll Specialist in our Store Support Center (099). The Payroll Specialist will handle the day-to-day activities of the payroll department including the process of reviewing and loading payroll data on a weekly basis. In addition, this role will provide exceptional customer service to TFM store employees, via email, telephone, and case management system, on payroll items within the scope of the duties assigned.

• Processing bi-weekly payroll for multi-state hourly and salary employees as supported by using UKG UltiPro and UKG WFD Dimensions.  
• Calculate payroll adjustments for retro-active pay changes.  
• Review, verify and help store management adjust time records in UKG Work Force Management - Dimensions.  
• Identify and resolve time clock issues and support Store Managers in the approval processing UKG Work Force Management - Dimensions.  
• Liaise with assigned stores to resolve inquiries with urgency and discretion. Make appropriate updates to employee details based on supporting instruction from HR and Benefits.  
• Maintain accurate employee and payroll records in UKG UltiPro.  
• Assign and calculate taxes for both work in and residential taxes.  
• Have knowledge of and accurately apply state required Sick Leave, Holiday/Premium Pay and and minor restrictions.  
• Interpret and apply garnishments for federal, state and other agencies. Including distribution of payments and required communications with agencies and employees.  
• As part of validation, calculate payments from Gross to net, considering shift differentials and premium pay, deductions (both taxed and pre-tax), and wage garnishments.  
• Follows processing procedures, adheres to policies and maintains confidentiality.  

At a minimum, what you'll need:

• High School Diploma.
• 2+ years of payroll related experience.
• Ability to work independently and collaboratively with minimum supervision.
• Experience with Microsoft Office Suite of products, particularly Excel

Preferred qualifications:

• Experience using UKG UltiPro and UKG WFD Dimensions.

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.

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