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Ukg Customer Service Jobs (NOW HIRING)

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Treasury Operations Associate I

Weston, FL · On-site

$16.97 - $24.37/hr

Excellent customer service skills * Excels in a fast paced and evolving environment Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world ...

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

... service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to ...

UKG Analyst I

Brighton, CO · On-site

$64K/yr

Strong customer service skills and commitment to supporting end users. * Ability to manage multiple ... Experience with UKG Dimensions or similar timekeeping solution is preferred. * Experience with JD ...

... service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to ...

... UKG's continued growth and customer satisfaction. This leader will identify innovative ways of ... focus on service excellence. • Willingness and ability to travel globally and work flexibly ...

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to ... NICE, UKG, and omnichannel automation software Achieving excellence within this position requires a ...

UKG Project Manager

$125K - $230K/yr

Passion for delivering exemplary customer service * PMP Certification a plus At Impact Advisors, we are committed to transparency and equity in our compensation practices. The compensation for this ...

UKG Concierge Lead - Remote (USA)

$15.75 - $20.50/hr

Exemplary customer service skills with demonstrated ability to effectively develop and maintain ... Understanding of UKG Navigator, Paragon, and Launch methodology/tools. Why join the Improvizations ...

Working on many different aspects of the customer experience, our Engineers II research and ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

Showing results 41-60

Ukg Customer Service information

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How much do ukg customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ukg customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by UKG Customer Service representatives, and how can they be managed effectively?

UKG Customer Service representatives often encounter challenges such as addressing complex payroll or HR system issues, managing high-volume inquiries, and adapting to frequent software updates. Successfully managing these challenges requires strong problem-solving skills, effective communication, and a willingness to continually learn about new features in the UKG suite. Collaboration with technical teams and ongoing training are essential for staying current and providing accurate support to clients.

What are the key skills and qualifications needed to thrive as a UKG Customer Service representative, and why are they important?

To excel as a UKG Customer Service Representative, you need a solid understanding of customer support principles, problem-solving skills, and familiarity with workforce management or HR software, preferably backed by relevant experience or training. Proficiency with UKG (formerly Kronos) systems, CRM platforms, and ticketing tools is typically required. Strong communication, patience, and the ability to manage stressful situations help individuals stand out in this role. These skills ensure timely and effective resolution of customer issues, leading to higher satisfaction and successful product adoption.

What is the difference between Ukg Customer Service vs Ukg Sales Associate?

AspectUkg Customer ServiceUkg Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, call centers, or online supportRetail stores, showrooms, or sales offices
Employer & Industry UsageCommon in retail and service industriesCommon in retail and merchandise sales
Primary FocusAssisting customers, resolving issues, providing informationEngaging customers, promoting products, closing sales

Ukg Customer Service roles focus on supporting customers through assistance and issue resolution, often requiring strong communication skills. Ukg Sales Associates concentrate on engaging customers to promote and sell products, emphasizing sales techniques. Both roles are vital in retail settings but differ in their primary objectives and daily tasks.

What is a UKG Customer Service representative?

UKG Customer Service representatives are professionals who assist users and clients with issues related to UKG (Ultimate Kronos Group) products and services. They handle inquiries about payroll, human resources, time management software, and troubleshoot technical or account problems. Their primary goal is to ensure customer satisfaction by providing timely, accurate, and friendly support through various channels such as phone, email, or chat. They may also guide clients through system updates, product features, and best practices.
More about Ukg Customer Service jobs

What job categories do people searching Ukg Customer Service jobs look for?

The top searched job categories for Ukg Customer Service jobs are:

Infographic showing various Ukg Customer Service job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

UKG Ready Payroll Consultant

Armaninollp

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

We are seeking an experienced Solution Consultant - Payroll & Payroll Services (UKG Ready) to join our Ready Launch Services Team. This fully remote role is responsible for leading clients of varying sizes and complexities through successful UKG Ready implementations, ensuring a seamless transition to post-launch support.

As a Step-Up Consultant, you will guide clients through the full implementation lifecycle-including requirements gathering, process design, system configuration, testing, and go-live activities. While this is primarily a functional consulting position, familiarity with technical implementation elements such as data imports/exports, system integrations, and report writing is highly valued.

Ideal candidates will bring a combination of strong analytical abilities, exceptional customer service skills, and a passion for delivering effective payroll solutions that drive client success.

Job Responsibilities

  • Deliver Payroll implementation services using UKG Ready.

  • Collaborate with project managers and client teams to understand project goals and recommend tailored system configurations.

  • Analyze client business needs and recommend optimal UKG Ready setup in coordination with the Project Manager.

  • Guide clients through the design, configuration, testing, and deployment of UKG Ready functionalities.

  • Document system configurations and provide clear communication of recommendations to clients.

  • Manage multiple concurrent implementations and go-live transitions.

  • Prioritize tasks, manage timelines, and monitor progress to ensure successful project delivery.

  • Support clients during the handover to long-term vendor support.

  • Lead consulting sessions-both virtual and on-site-to train and guide client teams.

  • Participate in project meetings and provide timely updates on project milestones and deliverables.

  • Maintain up-to-date knowledge and certifications for UKG Ready and related modules.

  • Provide mentorship and support to other consultants within the team.

  • Meet or exceed company utilization targets.

  • Perform additional duties as assigned by leadership.

Requirements

  • UKG Ready Core Payroll certification preferred; however, we are open to considering strong candidates who are willing to obtain certification.

  • Minimum 1 year of experience in UKG Ready implementation or activation.

  • Background in consulting or professional services.

  • Ability to multitask under tight deadlines and manage competing priorities effectively.

  • Familiarity with Microsoft Office 365 and common project management and video conferencing tools.

  • Highly dependable with a proactive, self-directed work ethic.

  • Strong commitment to professional standards and quality outcomes.

  • Excellent problem-solving, organizational, and communication skills.

  • Team-oriented with a client-focused mindset.

Preferred Qualifications

  • Minimum 3 years of experience in a team or project leadership role.

  • Experience as a UKG Ready system administrator or with additional UKG Ready certifications.

  • HR or Payroll experience, preferably with industry certifications.

  • Business analysis or project management experience is a plus.

  • Experience in CA Payroll

"Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.

Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract.

Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $74,500 - $101,500. For Washington residents, Illinois residents, New York residents, and Southern California residents, the compensation range for this position: $81,900 - $111,600. For Northern California residents, the compensation range for this position: $85,700 - $116,800. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.

Armanino has a robust offering of benefits, including:

  • Medical, dental, vision

  • Generous PTO plan and paid sick time

  • Flexible work arrangements

  • 401K with Profit Sharing

  • Wellness program

  • Generous parental leave

  • 11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.