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Ukg Customer Service Jobs (NOW HIRING)

UKG, Inc.

Treasury Operations Associate I

Weston, FL · On-site

$16.97 - $24.37/hr

Excellent customer service skills * Excels in a fast paced and evolving environment Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world ...

Chewy

UKG Solution Manager

Boston, MA · On-site

$100K - $160K/yr

Chewy is looking for a UKG Solution Manager to join our Labor Solutions team. In this role, you ... Customer Service focused approach to interactions with business partners and employee user ...

Armaninollp

UKG Ready Payroll Consultant

Boise, ID · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Armaninollp

UKG Ready Payroll Consultant

El Segundo, CA · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Armaninollp

UKG Ready Payroll Consultant

Irvine, CA · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Chewy

UKG Solution Manager

Minneapolis, MN

$100K - $160K/yr

Chewy is looking for a UKG Solution Manager to join our Labor Solutions team. In this role, you ... Customer Service focused approach to interactions with business partners and employee user ...

Armaninollp

UKG Ready Payroll Consultant

Los Angeles, CA · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

UKG

ACCOUNT EXECUTIVE

Houston, TX · On-site

$100K/yr

... service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to ...

Armaninollp

UKG Ready Payroll Consultant

Dallas, TX · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Armaninollp

UKG Ready Payroll Consultant

Bellevue, WA · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Armaninollp

UKG Ready Payroll Consultant

Nashville, TN · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

Armaninollp

UKG Ready Payroll Consultant

San Ramon, CA · On-site +1

... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...

UKG

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care ... Manage multiple concurrent sales cycles within customer, tying them all together with strategic ...

UKG

ACCOUNT EXECUTIVE

San Francisco, CA · On-site

$100K/yr

... service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. If you are known as an over-achiever, and you've been looking for the opportunity to ...

CarMax Business Services

Engineer II - UKG

Plano, TX · On-site

$89 - $133/hr

Working on many different aspects of the customer experience, our Engineers II research and ... service with the Company.For 8 hours of pay for each of a total of 6 paid scheduled holidays per ...

CarMax Business Services

Engineer II - UKG

Richmond, VA · On-site

$89 - $133/hr

Working on many different aspects of the customer experience, our Engineers II research and ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

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Ukg Customer Service information

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How much do ukg customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ukg customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a UKG Customer Service representative?

UKG Customer Service representatives are professionals who assist users and clients with issues related to UKG (Ultimate Kronos Group) products and services. They handle inquiries about payroll, human resources, time management software, and troubleshoot technical or account problems. Their primary goal is to ensure customer satisfaction by providing timely, accurate, and friendly support through various channels such as phone, email, or chat. They may also guide clients through system updates, product features, and best practices.

What are some common challenges faced by UKG Customer Service representatives, and how can they be managed effectively?

UKG Customer Service representatives often encounter challenges such as addressing complex payroll or HR system issues, managing high-volume inquiries, and adapting to frequent software updates. Successfully managing these challenges requires strong problem-solving skills, effective communication, and a willingness to continually learn about new features in the UKG suite. Collaboration with technical teams and ongoing training are essential for staying current and providing accurate support to clients.

What are the key skills and qualifications needed to thrive as a UKG Customer Service representative, and why are they important?

To excel as a UKG Customer Service Representative, you need a solid understanding of customer support principles, problem-solving skills, and familiarity with workforce management or HR software, preferably backed by relevant experience or training. Proficiency with UKG (formerly Kronos) systems, CRM platforms, and ticketing tools is typically required. Strong communication, patience, and the ability to manage stressful situations help individuals stand out in this role. These skills ensure timely and effective resolution of customer issues, leading to higher satisfaction and successful product adoption.

What is the difference between Ukg Customer Service vs Ukg Sales Associate?

AspectUkg Customer ServiceUkg Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, call centers, or online supportRetail stores, showrooms, or sales offices
Employer & Industry UsageCommon in retail and service industriesCommon in retail and merchandise sales
Primary FocusAssisting customers, resolving issues, providing informationEngaging customers, promoting products, closing sales

Ukg Customer Service roles focus on supporting customers through assistance and issue resolution, often requiring strong communication skills. Ukg Sales Associates concentrate on engaging customers to promote and sell products, emphasizing sales techniques. Both roles are vital in retail settings but differ in their primary objectives and daily tasks.

More about Ukg Customer Service jobs

What job categories do people searching Ukg Customer Service jobs look for?

The top searched job categories for Ukg Customer Service jobs are:

Ukg Customer Service jobs near you
Infographic showing various Ukg Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sr. HR Generalist (Bilingual English/Spanish)

Kids for the Future

Buford, GA • On-site

$55 - $75/hr

Other

Posted 4 days ago

Kids For The Future rating

3.3

Company rating: 3.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

  • Employee Type FT Exempt
  • Manage Others No
Description

CATALYST NUTRACEUTICALS is a differentiated, high-touch, value added contract manufacturer and nutraceuticals product development partner based in Buford, Georgia. Our mission is to help spark customer growth and innovation via a culture of transparency and integrity. We pride ourselves on always doing the right thing.

Position Summary:

The Senior Human Resources Generalist serves as the primary HR operations resource for Catalyst Nutraceuticals, supporting employee relations, onboarding, compliance, HR administration, benefits, performance management, and workforce support initiatives. This role partners closely with managers and employees to ensure consistent application of HR policies, maintain compliance with employment regulations, and deliver a positive employee experience throughout the employee lifecycle.

Working Conditions

This is an in-person role based in Buford, Georgia. Regular on-site presence is required to support recruiting activities, employee engagement, onboarding, and daily HR operations.

Experience
  • 4+ years of progressive human resources experience
  • Experience supportin g employee relations, HR administration, benefits, and compliance activities
  • Experience working in a manufacturing, distribution, or multi-site environment preferred
  • Experience with HRIS systems and employee data management
  • Experience supporting a bilingual English/Spanish workforce preferred
Education
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred
  • SHRM-CP, PHR, or related HR certification preferred
Skills
  • Employee Relations: Ability to build trust, resolve workplace concerns, and support managers through employee issues
  • Compliance: Working knowledge of federal, state, and local employment laws and HR best practices
  • Communication: Strong written, verbal, and interpersonal communication skills
  • Bilingual Communication: Fluent verbal and written communication skills in both English and Spanish, with the ability to effectively support employees and managers in a manufacturing environment
  • Organization: Ability to manage multiple priorities while maintaining accuracy and attention to detail
  • HR Systems: Experience utilizing HRIS platforms, preferably UKG
  • Customer Service: Commitment to providing responsive and professional employee support
  • Confidentiality: Ability to handle sensitive employee information with discretion and professionalism
  • Analytics: Ability to maintain accurate records and generate workforce reports and metrics
Responsibilities
  • Employee Support: Serve as the first point of contact for employee HR-related questions and support
  • Employee Relations: Assist managers and employees with workplace concerns, investigations, corrective actions, and conflict resolution
  • Onboarding: Coordinate new hire onboarding, orientation activities, and employee interrogation programs
  • Benefits Administration: Support employee benefits enrollment, life event changes, open enrollment, and employee benefit inquiries
Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility.

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