Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Customer Transformation Manager - West
San Francisco, CA · On-site
$102 - $147/hr
Lead or co‑lead complex discovery and executive conversations that reintroduce customers to UKG ... Services, Support, Product, Implementation, Legal, Deal Desk, and external partners. * Ensure ...
New
Customer Transformation Manager - West
San Francisco, CA · On-site
$102 - $147/hr
Lead or co‑lead complex discovery and executive conversations that reintroduce customers to UKG ... Services, Support, Product, Implementation, Legal, Deal Desk, and external partners. * Ensure ...
New
UKG Ready Payroll Consultant
Garden City, NY · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Garden City, NY · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Administrator
Fargo, ND · On-site
$65 - $90/hr
Overview: The UKG Administrator is responsible for providing technical expertise to support ... Excellent customer service and communication skills (written / verbal) * Self-motivated, able to ...
UKG Administrator
Fargo, ND · On-site
$65 - $90/hr
Overview: The UKG Administrator is responsible for providing technical expertise to support ... Excellent customer service and communication skills (written / verbal) * Self-motivated, able to ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
UKG Ready Payroll Consultant
San Jose, CA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
San Jose, CA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Saint Louis, MO · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Saint Louis, MO · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Boca Raton, FL · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Boca Raton, FL · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
Trust Accountant
$56K - $81K/yr
Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project ...
UKG Ready Payroll Consultant
Chicago, IL · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Chicago, IL · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Austin, TX · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Austin, TX · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Salt Lake City, UT · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Salt Lake City, UT · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Philadelphia, PA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Philadelphia, PA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Atlanta, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Atlanta, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Duluth, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Duluth, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Denver, CO · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Denver, CO · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
New York, NY · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
New York, NY · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Brunswick, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
UKG Ready Payroll Consultant
Brunswick, GA · On-site +1
... customer service skills, and a passion for delivering effective payroll solutions that drive client ... UKG Ready Core Payroll certification preferred; however, we are open to considering strong ...
Ukg Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do ukg customer service jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for ukg customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a UKG Customer Service representative?
UKG Customer Service representatives are professionals who assist users and clients with issues related to UKG (Ultimate Kronos Group) products and services. They handle inquiries about payroll, human resources, time management software, and troubleshoot technical or account problems. Their primary goal is to ensure customer satisfaction by providing timely, accurate, and friendly support through various channels such as phone, email, or chat. They may also guide clients through system updates, product features, and best practices.
What are some common challenges faced by UKG Customer Service representatives, and how can they be managed effectively?
UKG Customer Service representatives often encounter challenges such as addressing complex payroll or HR system issues, managing high-volume inquiries, and adapting to frequent software updates. Successfully managing these challenges requires strong problem-solving skills, effective communication, and a willingness to continually learn about new features in the UKG suite. Collaboration with technical teams and ongoing training are essential for staying current and providing accurate support to clients.
What are the key skills and qualifications needed to thrive as a UKG Customer Service representative, and why are they important?
To excel as a UKG Customer Service Representative, you need a solid understanding of customer support principles, problem-solving skills, and familiarity with workforce management or HR software, preferably backed by relevant experience or training. Proficiency with UKG (formerly Kronos) systems, CRM platforms, and ticketing tools is typically required. Strong communication, patience, and the ability to manage stressful situations help individuals stand out in this role. These skills ensure timely and effective resolution of customer issues, leading to higher satisfaction and successful product adoption.
What is the difference between Ukg Customer Service vs Ukg Sales Associate?
| Aspect | Ukg Customer Service | Ukg Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; sales experience preferred |
| Work Environment | Retail stores, call centers, or online support | Retail stores, showrooms, or sales offices |
| Employer & Industry Usage | Common in retail and service industries | Common in retail and merchandise sales |
| Primary Focus | Assisting customers, resolving issues, providing information | Engaging customers, promoting products, closing sales |
Ukg Customer Service roles focus on supporting customers through assistance and issue resolution, often requiring strong communication skills. Ukg Sales Associates concentrate on engaging customers to promote and sell products, emphasizing sales techniques. Both roles are vital in retail settings but differ in their primary objectives and daily tasks.
More about Ukg Customer Service jobs
What job categories do people searching Ukg Customer Service jobs look for?
The top searched job categories for Ukg Customer Service jobs are:
Key responsibilities
Perform daily bank reconciliations and ensure transactions clear correctly.
Reconcile general ledger accounts, investigate variances, and research reconciliation exceptions.
Track and validate customer and trust account balances to ensure funds are accurately recorded.
UKG rating
7.8
Based on 42 frontline employees who took The Breakroom Quiz
138th of 247 rated software companies
Job description
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform.
Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning.
We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together.
Because at UKG, your work matters-and so do you. About the Role The Trust Accountant is responsible for ensuring the accuracy and integrity of client trust funds through daily reconciliation, cash management, account analysis, and financial reporting activities. This role works closely with cross-functional partners to maintain accurate financial records, resolve variances, and support regulatory and audit requirements.
Duties and Responsibilities: Perform daily bank reconciliations and ensure transactions clear correctly. Reconcile general ledger accounts and investigate variances or out-of-balance conditions. Research and resolve reconciliation exceptions, uncleared items, and outstanding checks.
Prepare and review journal entries and month-end accounting activities Track and validate customer and trust account balances to ensure funds are accurately recorded. Support audit requests, SOX/internal controls, and regulatory compliance activities Maintain process documentation and identify opportunities for automation and operational improvements Reconcile general ledger accounts and investigate variances or out-of-balance conditions. Basic Qualifications: 1-3 years of relevant experience in accounting and treasury functions Adaptability to thrive in a dynamic work environment, managing multiple priorities and deadlines Strong account reconciliation and analytical skills.
Knowledge of accounting principles and general ledger processes. Advanced Excel skills and experience with financial systems. Must be able to work onsite at least 3 days/week at a UKG office location Preferred Qualifications: 3+ years of Tax / Payroll / Accounting / Banking or Customer Service experience Strong project management skills including superior organization, planning, and follow through.
Excellent analytical and problem-solving skills; highly proficient in Excel B.A Degree or equivalent work experience Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge
Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories
View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $56,800 to $81,650
The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits