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Ukg Customer Service Jobs (NOW HIRING)

Keste

$120 - $180/hr

Role Objective The Director of Client Relations is responsible for Direct Sales and Client Relations for UKG services and solutions. Working closely with our Leadership team and UKG CRM, this ...

New

UKG, Inc.

Customer Transformation Manager - West

Lead or co-lead complex discovery and executive conversations that reintroduce customers to UKG ... Services, Support, Product, Implementation, Legal, Deal Desk, and external partners. * Ensure ...

UKG, Inc.

Customer Transformation Manager - East

Lead or co-lead complex discovery and executive conversations that reintroduce customers to UKG ... Services, Support, Product, Implementation, Legal, Deal Desk, and external partners. * Ensure ...

UKG

Sr Customer Support Ops Rep

Weston, FL · Hybrid

$18.25 - $25.25/hr

Billing and Contract Expertise Customer Service Excellence Monetization & Revenue Model Knowledge Usage and Consumption Billing Analytical Thinking Problem Resolution Company Overview: UKG is the ...

New

AlignHR, LLC

Payroll Specialist - Part Time & Remote

OH · Remote

$28 - $34/hr

Coordinate system changes and inquiries with the UKG customer service representative. * Ensure compliance with federal, state, and local wage and hour laws. * Respond timely to client and employee ...

AlignHR, LLC

Payroll Specialist - Part Time & Remote

OH · Remote

Coordinate system changes and inquiries with the UKG customer service representative. * Ensure compliance with federal, state, and local wage and hour laws. * Respond timely to client and employee ...

UKG, Inc.

Sr Customer Support Ops Rep

Weston, FL · On-site

$18.25 - $25.25/hr

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care ... Revenue Operations, Service Operations, Product, and Engineering teams. This position is ...

New

Montefiore Nyack Hospital

UKG Analyst

Boulevard, CA · On-site

$31.62/hr

The UKG Analyst is responsible for the administration, governance, support, and continuous ... Excellent customer service skills. Ability to manage competing priorities. Continuous process ...

SCHEELS

UKG Engineer

Fargo, ND

Overview: The UKG Administrator is responsible for providing technical expertise to support ... Excellent customer service and communication skills (written / verbal) * Self-motivated, able to ...

UKG

Treasury Operations Associate I

Weston, FL

$16.97 - $24.37/hr

Highly motivated and team oriented Strong communication skills Excellent customer service skills Excels in a fast paced and evolving environment Company Overview: UKG is the Workforce Operating ...

Scheels

UKG Engineer

Fargo, ND · On-site

Overview: The UKG Administrator is responsible for providing technical expertise to support ... Excellent customer service and communication skills (written / verbal) * Self-motivated, able to ...

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Ukg Customer Service information

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How much do ukg customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ukg customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a UKG Customer Service representative?

UKG Customer Service representatives are professionals who assist users and clients with issues related to UKG (Ultimate Kronos Group) products and services. They handle inquiries about payroll, human resources, time management software, and troubleshoot technical or account problems. Their primary goal is to ensure customer satisfaction by providing timely, accurate, and friendly support through various channels such as phone, email, or chat. They may also guide clients through system updates, product features, and best practices.

What are some common challenges faced by UKG Customer Service representatives, and how can they be managed effectively?

UKG Customer Service representatives often encounter challenges such as addressing complex payroll or HR system issues, managing high-volume inquiries, and adapting to frequent software updates. Successfully managing these challenges requires strong problem-solving skills, effective communication, and a willingness to continually learn about new features in the UKG suite. Collaboration with technical teams and ongoing training are essential for staying current and providing accurate support to clients.

What are the key skills and qualifications needed to thrive as a UKG Customer Service representative, and why are they important?

To excel as a UKG Customer Service Representative, you need a solid understanding of customer support principles, problem-solving skills, and familiarity with workforce management or HR software, preferably backed by relevant experience or training. Proficiency with UKG (formerly Kronos) systems, CRM platforms, and ticketing tools is typically required. Strong communication, patience, and the ability to manage stressful situations help individuals stand out in this role. These skills ensure timely and effective resolution of customer issues, leading to higher satisfaction and successful product adoption.

What is the difference between Ukg Customer Service vs Ukg Sales Associate?

AspectUkg Customer ServiceUkg Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, call centers, or online supportRetail stores, showrooms, or sales offices
Employer & Industry UsageCommon in retail and service industriesCommon in retail and merchandise sales
Primary FocusAssisting customers, resolving issues, providing informationEngaging customers, promoting products, closing sales

Ukg Customer Service roles focus on supporting customers through assistance and issue resolution, often requiring strong communication skills. Ukg Sales Associates concentrate on engaging customers to promote and sell products, emphasizing sales techniques. Both roles are vital in retail settings but differ in their primary objectives and daily tasks.

More about Ukg Customer Service jobs

What job categories do people searching Ukg Customer Service jobs look for?

The top searched job categories for Ukg Customer Service jobs are:

Ukg Customer Service jobs near you
Infographic showing various Ukg Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Director of Client Relations - UKG

Keste

On-site

$120 - $180/hr

Other

Posted yesterday

New

Job description

Role Objective

The Director of Client Relations is responsible for Direct Sales and Client Relations for UKG services and solutions. Working closely with our Leadership team and UKG CRM, this position will be instrumental in defining our go to market strategy and approach.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Understand client business objectives, challenges, and technology landscape to position relevant consulting solutions.
  • Identify target markets, industries, and decision-makers (CIO, CHRO, CFO, etc.) to develop a strong sales pipeline. Identify and qualify new business opportunities through networking, referrals, outbound prospecting, and partnerships.
  • Develop and maintain a quality pipeline of prospects.
  • Work with other Argano business units for cross-sell opportunities.
  • Foster and grow relationships with existing UKG clients.
  • Create and deliver presentations and proposals to C-level staff.
  • Identify RFPs to respond to and lead the RFP response internal process.
  • Develop, grow and maintain relationships with Sales Executives at UKG.
  • Experienced prospecting and selling into a variety of industries.
  • Ability to work remote and/or face-to-face delivery of proposals at the C-level.
  • Provide client and vendor trends to guide delivery in service offerings.
  • Leverage social media platforms to network with potential customers, UKG and promote Argano.
  • Provide outbound marketing support and client communications to drive referral business.
  • Deliver on sales quotas.
  • Collaborate with internal solution architects, practice leads, and subject matter experts to develop tailored proposals and statements of work (SOWs).
  • Must have the ability to travel as needed.
Preferred Qualifications & Requirements
  • A proven history of strong UKG Vendor Sales Executive relationships is highly desired.
  • 2-5 years of experiencein sales or business development, ideally within UKG Professional Consulting Services or UKG Pro Software.
  • Proven track record of meeting or exceeding quota in software solutions or services-based sales environment.
  • Strong understanding of UKG’s Full Suite of products (HCM and WFM) is highly desired.
  • Ability to communicate professionally both written and orally.
  • Ability to create Executive level power point presentations.
  • Ability to present.
Supervisory Responsibilities

There are no supervisory responsibilities for this role.

Travel Requirements

This position typically has a nationwide travel expectation

Work Environment

A combination of home office and on-site client work environment.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Travel as required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

HyBridge Solutions | An Argano Company is committed to a diverse and inclusive workplace. HyBridge is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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