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Ucaas Solutions Engineer Jobs (NOW HIRING)

Talkdesk, Inc.

Senior Solution Architect

Austin, TX · On-site

$136K - $204K/yr

Partner with sales, product, and engineering to help prioritize products and features based on ... Experience with CX, CCaaS, and/or UCaaS solutions * Software implementation or coding experience is ...

Talkdesk, Inc.

$136K - $204K/yr

Partner with sales, product, and engineering to help prioritize products and features based on ... Experience with CX, CCaaS, and/or UCaaS solutions * Software implementation or coding experience is ...

RingCentral, Inc.

Sales Engineer

Dallas, TX · On-site

$250/day

A Sales Engineer should have in-depth knowledge on the entire RingCentral Ecosystem including other UCaaS solutions, Legacy voice, data networking, and security. Primary responsibilities include ...

RINGCENTRAL

Sales Engineer

Fort Worth, TX · On-site

$250/day

A Sales Engineer should have in-depth knowledge on the entire RingCentral Ecosystem including other UCaaS solutions, Legacy voice, data networking, and security. Primary responsibilities include ...

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

... solutions that drive business results. Your Impact As Vacatia's UCaaS Engineer, you will serve as the technical owner of our enterprise communications environment, ensuring our cloud voice and ...

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

... solutions that drive business results. Your Impact As Vacatia's UCaaS Engineer, you will serve as the technical owner of our enterprise communications environment, ensuring our cloud voice and ...

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Ucaas Solutions Engineer information

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$44.5K

$123.3K

$181.5K

How much do ucaas solutions engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ucaas solutions engineer in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What is a UCaaS Solutions Engineer?

A UCaaS (Unified Communications as a Service) Solutions Engineer is a technical professional responsible for designing, implementing, and supporting cloud-based communication solutions for businesses. They work closely with sales teams and clients to understand communication needs and recommend the right UCaaS products, such as VoIP, video conferencing, and messaging services. Their role often involves technical demonstrations, solution architecture, troubleshooting, and ensuring a seamless integration of unified communications platforms. UCaaS Solutions Engineers must possess a strong understanding of networking, cloud technologies, and customer requirements to deliver optimal solutions.

What are the key skills and qualifications needed to thrive as a UCaaS Solutions Engineer, and why are they important?

To thrive as a UCaaS Solutions Engineer, you need a solid understanding of unified communications technologies, networking, VoIP protocols, and typically a degree in computer science or a related field. Familiarity with platforms like Microsoft Teams, Zoom, Cisco Webex, as well as certifications such as CCNA or CompTIA Network+, are commonly required. Strong problem-solving abilities, clear communication, and customer-focused collaboration are essential soft skills in this role. These skills and qualifications ensure the successful design, deployment, and support of complex UCaaS solutions that meet client needs and business objectives.

What are some common challenges UCaaS Solutions Engineers face when implementing unified communications for clients?

UCaaS Solutions Engineers often encounter challenges such as integrating new communication platforms with clients’ existing legacy systems, ensuring seamless interoperability across multiple devices, and addressing unique security or compliance requirements. Additionally, managing user adoption and providing clear technical training can be demanding, especially in organizations with varying levels of tech proficiency. Engineers must also collaborate closely with sales, project management, and support teams to ensure a smooth deployment and ongoing client satisfaction.

What is the difference between Ucaas Solutions Engineer vs Ucaas Support Engineer?

AspectUcaas Solutions EngineerUcaas Support Engineer
CredentialsTechnical certifications, such as CCNA, CCNP, or vendor-specific certificationsBasic technical knowledge, often with certifications like CompTIA A+ or Network+
Work EnvironmentPre-sales, solution design, client consultations, and implementationPost-sales support, troubleshooting, and maintenance
Employer & IndustryTelecommunications, cloud service providers, VoIP companiesTelecommunications, IT service providers, customer support teams

While both roles involve Ucaas (Unified Communications as a Service), the Solutions Engineer focuses on designing and implementing solutions for clients, whereas the Support Engineer handles ongoing support and troubleshooting. The Solutions Engineer typically requires more technical certifications and client-facing skills, while the Support Engineer emphasizes problem-solving and maintenance.

What are popular job titles related to Ucaas Solutions Engineer jobs?

For Ucaas Solutions Engineer jobs, the most frequently searched job titles are:

Infographic showing various Ucaas Solutions Engineer job openings in the United States as of September 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 64% In-person, 3% Hybrid, and 33% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

UCaaS & Critical Communications Sales - SLED Account Manager

Santa Clara, CA • On-site, Remote

IT Management Corp. dba 101 VOICE
See more jobs at IT Management Corp. dba 101 VOICEexternal

Full-time

Re-posted 12 days ago

Key responsibilities

  • Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.

  • Identify, qualify, and close new business opportunities while expanding existing customer relationships.

  • Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.

Job description

Company Description
UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk)
Location: Arizona, Texas, Florida & Remote
Employment Type: Full-time
Company Overview
IT Management Corporation (ITMC), dba 101VOICE, is a leading provider of Unified Communications, Contact Center, Networking, Security, and Critical Communications solutions serving State, Local Government, Education (SLED), Healthcare, and other public sector organizations across the United States.
Since 2009, ITMC has helped organizations modernize their communications and IT infrastructure through secure, scalable, and resilient technology solutions. As a trusted advisor, we partner with our customers to design, deploy, and support mission-critical environments that improve collaboration, reliability, and operational efficiency.
Recognized on the Inc. 5000 list four times and featured multiple times on CRN's Solution Provider rankings, ITMC has built a reputation for technical expertise, exceptional customer service, and long-term partnerships.
Our portfolio includes:
  • 101VOICE - Cloud-based UCaaS, CCaaS, Microsoft Teams Voice, AI-powered communications, and collaboration solutions.
  • ARVOS Push-to-Talk - Nationwide Push-to-Talk over Cellular (PoC) solutions providing instant, secure communication for transportation, utilities, education, healthcare, public safety, and enterprise organizations.
  • Enterprise networking, wireless infrastructure, cybersecurity, and professional services from leading technology partners.

At ITMC, our mission is simple: Deliver secure, reliable technology solutions that keep organizations connected when communication matters mos
Job Description
We are seeking an experienced and results-driven SLED Account Manager to expand ITMC's presence across Arizona, Texas, Florida, and other strategic remote markets. This is a high-impact sales role focused on developing new business opportunities and growing long-term relationships within State, Local Government, Education (SLED), Healthcare, and Public Sector organizations.
This is not a transactional telecom sales position. We are looking for a consultative sales professional with a proven track record of selling UCaaS, CCaaS, VoIP, networking, cybersecurity, or managed technology solutions into complex organizations. The ideal candidate understands public sector procurement, RFP processes, cooperative purchasing contracts, and the importance of building trusted, long-term customer relationships.
Success in this role requires a strategic hunter who can identify opportunities, lead executive-level conversations, navigate complex sales cycles, and position ITMC as a trusted technology partner.
What You'll Sell
  • 101VOICE UCaaS, Hosted PBX, SIP Trunking, and VoIP solutions
  • Microsoft Teams Voice and collaboration solutions
  • CCaaS and AI-powered contact center platforms
  • Enterprise networking, wireless, and cybersecurity solutions
  • Professional and managed IT services
  • ARVOS Push-to-Talk (PoC) solutions for education, healthcare, transportation, government, and public safety organizations

Key Responsibilities
  • Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
  • Identify, qualify, and close new business opportunities while expanding existing customer relationships.
  • Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
  • Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
  • Conduct executive presentations, customer demonstrations, and business reviews.
  • Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
  • Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
  • Maintain accurate pipeline management, forecasting, and CRM documentation.
  • Represent ITMC at industry conferences, customer events, and regional networking opportunities.
  • Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.

Qualifications
• 5+ years of telecom, UCaaS, or cloud communication sales experience
• Proven experience selling into State, Local Government, Education, or Healthcare
• Demonstrated ability to generate and close net-new business
• Experience managing complex, consultative sales cycles
• Strong understanding of public sector buying processes
• Track record of meeting or exceeding quota
Preferred Experience
• Background working with a telecom service provider, CLEC, or UCaaS company
• Experience with public sector contracts, cooperatives, or framework agreements
• Knowledge of E-Rate, CTF, or public funding models
• Familiarity with MEDDICC, Challenger, or similar methodologies
• Strong territory planning and account development skills
• Experience selling critical communication or mobility solutions
• Existing relationships in the SLED ecosystem
Why Join Us
• Award-winning, fast-growing company with national reach
• Strong reputation in education and government markets
• Differentiated portfolio including AI and mission-critical communications
• Entrepreneurial culture with leadership access
• Competitive compensation and growth opportunity
• Ability to make a real impact in communities and public institutions
If you are passionate about helping public organizations modernize communication and want to work with a company known for reliability, innovation, and execution, we invite you to apply.
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply