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Ucaas Project Management Jobs (NOW HIRING)

Eltropy Inc.

Solutions Engineer

Santa Clara, CA · On-site

$140K - $160K/yr

In-depth knowledge of top CCaaS and UCaaS vendor technologies serving the community financial ... Knowledge of project management methodologies. * Willingness to travel as required. About Eltropy ...

Eltropy Inc.

Solutions Engineer

Santa Clara, CA · Remote

$140K - $160K/yr

In-depth knowledge of top CCaaS and UCaaS vendor technologies serving the community financial ... Knowledge of project management methodologies. * Willingness to travel as required. About Eltropy ...

Cherry Bekaert

Indirect Tax Manager

Washington, DC · On-site

$111K/yr

... project management skills. * Ability to effectively collaborate across finance, legal, operations, and commercial teams. Preferred Qualifications * Experience within telecommunications, VoIP, UCaaS ...

RCN Becocom LLC

Product Enablement Manager

NY · Remote

... UCaaS), Cloud Networking, and Advanced Services products. This role is designed to plug into ... Excellent communication, project management, and cross-functional collaboration skills. * Ability ...

Cherry Bekaert

Indirect Tax Manager

Charlotte, NC · On-site

$96K/yr

... project management skills. * Ability to effectively collaborate across finance, legal, operations, and commercial teams. Preferred Qualifications * Experience within telecommunications, VoIP, UCaaS ...

RCN Becocom LLC

Product Enablement Manager

IL · Remote

... UCaaS), Cloud Networking, and Advanced Services products. This role is designed to plug into ... Excellent communication, project management, and cross-functional collaboration skills. * Ability ...

CallTower, Inc.

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

... Engineering, project management, or product development. 3+ years of Experience with UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical certifications ...

Cherry Bekaert

Indirect Tax Manager

Philadelphia, PA · On-site

$99K/yr

... project management skills. * Ability to effectively collaborate across finance, legal, operations, and commercial teams. Preferred Qualifications * Experience within telecommunications, VoIP, UCaaS ...

CallTower, Inc.

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

... Engineering, project management, or product development. 3+ years of Experience with UCaaS or CCaaS platforms as well as ancillary products to support these solutions Technical certifications ...

Cherry Bekaert

Indirect Tax Manager

Jacksonville, FL · On-site

$91K/yr

... project management skills. * Ability to effectively collaborate across finance, legal, operations, and commercial teams. Preferred Qualifications * Experience within telecommunications, VoIP, UCaaS ...

Cherry Bekaert

Indirect Tax Manager

New York, NY · On-site

$107K/yr

... project management skills. * Ability to effectively collaborate across finance, legal, operations, and commercial teams. Preferred Qualifications * Experience within telecommunications, VoIP, UCaaS ...

RCN Becocom LLC

Product Enablement Manager

WA · Remote

... UCaaS), Cloud Networking, and Advanced Services products. This role is designed to plug into ... Excellent communication, project management, and cross-functional collaboration skills. * Ability ...

RCN Becocom LLC

Product Enablement Manager

NJ · Remote

... UCaaS), Cloud Networking, and Advanced Services products. This role is designed to plug into ... Excellent communication, project management, and cross-functional collaboration skills. * Ability ...

RCN Becocom LLC

Product Enablement Manager

TX · Remote

... UCaaS), Cloud Networking, and Advanced Services products. This role is designed to plug into ... Excellent communication, project management, and cross-functional collaboration skills. * Ability ...

CallTower Inc

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

... project management, or product development. • 3+ years of Experience with UCaaS or CCaaS platforms as well as ancillary products to support these solutions • Technical certifications relating to ...

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Ucaas Project Management information

See salary details

$75.5K

$130.9K

$167K

How much do ucaas project management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for ucaas project management in the United States is $130,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is UCaaS project management?

UCaaS Project Management involves overseeing the planning, execution, and delivery of Unified Communications as a Service (UCaaS) solutions for organizations. This includes coordinating tasks such as system integration, user migration, vendor management, and ensuring that communication platforms like voice, video, and messaging services are implemented smoothly. The project manager works with stakeholders, manages timelines, mitigates risks, and ensures that the UCaaS solution meets the organization's requirements and objectives.

What skills and qualifications are needed to thrive as a UCaaS project manager?

To thrive as a UCaaS Project Manager, you need expertise in project management methodologies, understanding of Unified Communications as a Service (UCaaS) platforms, and a background in IT or telecommunications. Familiarity with tools like Microsoft Teams, Zoom, Asana, Jira, and certifications such as PMP or Agile are highly beneficial. Strong leadership, problem-solving abilities, and excellent communication skills help manage stakeholders and coordinate cross-functional teams effectively. These skills are crucial for ensuring seamless UCaaS deployments, minimizing risks, and delivering projects on time and within budget.

What are common challenges faced by UCaaS project managers during implementation, and how can they be addressed?

UCaaS Project Managers often encounter challenges such as coordinating with multiple vendors, managing tight deployment timelines, and ensuring seamless integration with existing IT infrastructure. Effective communication across cross-functional teams is crucial to prevent misalignment and delays. To address these challenges, it is important to set clear expectations with stakeholders, maintain detailed project documentation, and proactively identify potential technical or logistical obstacles early in the process. Regular project updates and agile methodologies can also help adapt to changes and keep projects on track.

What are popular job titles related to Ucaas Project Management jobs?

For Ucaas Project Management jobs, the most frequently searched job titles are:

Infographic showing various Ucaas Project Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $130,856 per year, or $62.9 per hour.

Customer Success Manager

Santa Clara, CA • On-site

IT Management Corp. dba 101 VOICE
See more jobs at IT Management Corp. dba 101 VOICEexternal

Full-time

Posted 5 days ago

Job description

Company Description

IT Management Corporation (ITMC) is a technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we've helped organizations modernize their technology environments, with a strong focus on State, Local Government, and Education (SLED) customers.

Learn more at ITMC.net.

Job Description

ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role builds trusted customer relationships, drives retention, identifies expansion opportunities, and ensures customers get maximum value from their technology investments.

The ideal candidate combines account management skills with a consultative approach, serving as a strategic partner to school districts, government agencies, and other public sector organizations while collaborating with sales, engineering, operations, and leadership.

Customer Success & Account Management

  • Serve as primary point of contact for a portfolio of SLED accounts, building relationships with IT leaders, administrators, procurement teams, and key stakeholders.
  • Conduct regular business reviews to understand customer goals, challenges, and upcoming initiatives.
  • Monitor customer health, identify risks, and proactively address issues before they affect the relationship.
  • Coordinate with internal teams to ensure successful project delivery and support, acting as the voice of the customer.

Account Growth & Strategic Planning

  • Identify opportunities to expand existing accounts through additional solutions and services.
  • Partner with sales and engineering to build strategic account plans and technology roadmaps.
  • Support contract renewals and help customers evaluate new technologies aligned to their objectives.
  • Generate customer quotes and proposals, and track opportunities, renewals, and engagement in the CRM.

Cross-Functional Collaboration

  • Coordinate with engineering, project management, support, and vendor partners on customer outcomes.
  • Assist with vendor registrations and sales support activities as needed.
  • Maintain accurate customer records and account documentation.
  • Share customer feedback and market insights to help improve service offerings.
Qualifications
  • 3–5 years of experience in Customer Success, Account Management, Account Executive, or Sales within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment.
  • Experience supporting public sector, government, or education customers preferred.
  • Understanding of networking, cloud, cybersecurity, communications, or managed services solutions.
  • Strong relationship-building, communication, and presentation skills.
  • Experience managing multiple accounts and competing priorities.
  • Proficiency with CRM platforms such as HubSpot or Salesforce.
  • Strong organizational skills and attention to detail.

Core Competencies

  • Customer-first mindset with strong business acumen and consultative problem-solving.
  • Ability to build trust and credibility with executive-level stakeholders.
  • Self-motivated, organized, and results-oriented; adaptable in a fast-paced environment.
  • Collaborative team player with strong follow-through and accountabilit

Additional Information

Why Join ITMC?

  • Growing technology company with a strong reputation in the SLED market.
  • Work alongside experienced technology, sales, and engineering professionals.
  • Competitive compensation and performance-based incentives.
  • Opportunities for professional growth and career advancement.

All information is kept confidential per EEO guidelines.