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Uc Engineer Jobs (NOW HIRING)

Miratech

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Phoenix, AZ

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

New York, NY · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Philadelphia, PA

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Chicago, IL

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Houston, TX · On-site

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Los Angeles, CA · On-site

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

Miratech

Senior UC Engineer

Manhattan, NY · On-site

  • Medical

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration ...

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Uc Engineer information

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$46.5K

$113.8K

$181K

How much do uc engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for uc engineer in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a UC engineer?

UC Engineers, or Unified Communications Engineers, are IT professionals who design, implement, and maintain communication systems that integrate various channels such as voice, video, messaging, and collaboration tools within an organization. They ensure seamless connectivity and functionality between these platforms, often working with technologies like VoIP, video conferencing, and instant messaging. UC Engineers also troubleshoot issues, manage system upgrades, and help optimize communication workflows to improve productivity and user experience.

What skills and qualifications are needed to be a UC engineer?

To thrive as a UC Engineer, you need a solid understanding of unified communications technologies, networking fundamentals, and relevant protocols, typically backed by a degree in IT or a related field. Familiarity with platforms like Cisco Unified Communications Manager, Microsoft Teams, and certifications such as CCNA Collaboration or Microsoft 365 Certified are common technical requirements. Strong troubleshooting skills, clear communication, and the ability to work well in teams set exceptional UC Engineers apart. These skills are vital for ensuring seamless collaboration solutions, minimizing downtime, and supporting organizational productivity.

How does a UC engineer typically collaborate with other IT teams within an organization?

A UC Engineer frequently works alongside network, security, and help desk teams to ensure unified communication systems, such as VoIP, video conferencing, and messaging platforms, are seamlessly integrated and secure. Regular collaboration involves troubleshooting cross-functional issues, coordinating system upgrades, and ensuring interoperability between communication platforms and enterprise IT infrastructure. This role often acts as a bridge, translating technical UC requirements for other IT staff and end-users to maintain high system availability and performance.

What is the difference between Uc Engineer vs Network Engineer?

AspectUc EngineerNetwork Engineer
CredentialsTypically Cisco, CompTIA certificationsCCNA, CCNP, CompTIA certifications
Work EnvironmentTelecommunications, VoIP systems, UC platformsNetworking infrastructure, LAN/WAN, routers, switches
Industry UsageTelecom providers, large enterprises with UC solutionsIT companies, service providers, enterprise networks

Uc Engineers focus on unified communications systems like VoIP, video conferencing, and collaboration tools, while Network Engineers design and maintain network infrastructure. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

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Uc Engineer jobs near you
Infographic showing various Uc Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Senior UC Engineer

Miratech

On-site, Remote

Full-time

Medical

Posted 8 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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