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Ucc Engineer Jobs (NOW HIRING)

ARRO Consulting, Inc.

UCC Inspector II

Exton, PA · Hybrid

$70K - $80K/yr

Join Our Team as a UCC Inspector II at ARRO Consulting! This position is an experienced-level ... Associate's or Bachelor's degree in Construction Management, Engineering, or related field ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA

The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA ... Education (Required) BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA ... Education (Required) BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or ...

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All JobsUcc Engineer Jobs

Ucc Engineer information

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$33K

$89.2K

$142K

How much do ucc engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for ucc engineer in the United States is $89,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by UCC Engineers when supporting unified communications systems?

UCC Engineers often encounter challenges related to integrating diverse communication platforms, such as VoIP, video conferencing, and messaging tools, into a seamless user experience. Troubleshooting interoperability issues between different vendors' hardware and software is a frequent task, as is ensuring network stability and security to support high-quality real-time communications. Additionally, UCC Engineers must stay updated on rapidly evolving technologies and industry standards to provide effective support and recommend improvements. Collaborating closely with IT, network, and support teams is essential to address user needs and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a UCC Engineer, and why are they important?

To thrive as a UCC (Unified Communications and Collaboration) Engineer, you need a strong understanding of networking, VoIP technologies, unified communications platforms, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Teams, Cisco Webex, Skype for Business, and certifications such as Cisco CCNA Collaboration or Microsoft Teams certifications are highly valued. Excellent problem-solving skills, communication abilities, and a customer-focused mindset help UCC Engineers stand out. These skills and qualifications are essential for ensuring seamless communication solutions, troubleshooting technical issues efficiently, and delivering high-quality support to users.

What is the difference between Ucc Engineer vs Network Engineer?

AspectUcc EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco, Juniper certifications
Work EnvironmentVoIP systems, unified communications platforms, collaboration toolsNetworking infrastructure, routers, switches, LAN/WAN
Industry UsageTelecommunications, IT services, enterprise communicationIT, telecommunications, data centers

Ucc Engineers focus on designing, implementing, and maintaining unified communication systems like VoIP and collaboration tools, often requiring specific certifications in Cisco Collaboration. Network Engineers work on broader network infrastructure, including routing and switching, with certifications like CCNA or CCNP. While both roles involve networking skills, Ucc Engineers specialize in communication platforms, whereas Network Engineers handle overall network connectivity and infrastructure.

What is a UCC Engineer?

A UCC Engineer, or Unified Communications and Collaboration Engineer, is a professional responsible for designing, implementing, and maintaining communication systems that integrate various tools like voice, video, messaging, and conferencing. They work with platforms such as Microsoft Teams, Zoom, Cisco Webex, or similar technologies to ensure seamless communication within organizations. UCC Engineers troubleshoot issues, manage system upgrades, and provide user support to enhance productivity and collaboration. Their role is essential for organizations aiming to streamline communication and improve remote and in-office teamwork.
Infographic showing various Ucc Engineer job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $89,183 per year, or $42.9 per hour.
UCC Engineer (Microsoft Teams and Crestron)

UCC Engineer (Microsoft Teams and Crestron)

Feuji Inc

Stamford, CT • On-site

Contractor

Posted 9 hours ago

Job description

Job Title: UCC Engineer (Microsoft Teams and Crestron)

Job Summary: We are seeking a skilled and experienced UCC (Unified Communications and Collaboration) Engineer specializing in Microsoft Teams and Crestron to join our team. As a UCC Engineer, you will be responsible for designing, implementing, and maintaining unified communication and collaboration solutions using Microsoft Teams and Crestron technology. Your expertise in these platforms will be crucial in ensuring smooth and effective communication and collaboration across the organization.

Key Responsibilities:

  1. Design and Architecture: Collaborate with cross-functional teams to design and architect UCC solutions based on Microsoft Teams and Crestron technology, considering business requirements and best practices.
  2. Implementation: Lead the implementation and deployment of UCC solutions, including configuring and integrating Microsoft Teams and Crestron systems.
  3. Troubleshooting and Support: Diagnose and resolve complex technical issues related to Microsoft Teams and Crestron systems, ensuring minimal downtime and efficient operations.
  4. System Administration: Perform routine system administration tasks, including user provisioning, access control, and system maintenance for Microsoft Teams and Crestron platforms.
  5. Security and Compliance: Ensure UCC systems are implemented and maintained in accordance with security standards and industry regulations, including data protection and privacy requirements.
  6. Collaboration Enhancements: Identify opportunities to optimize and enhance UCC capabilities, working closely with stakeholders to define and implement improvements.
  7. Documentation: Create and maintain detailed documentation, including system designs, configurations, and troubleshooting procedures, to facilitate knowledge sharing and ensure consistent practices.
  8. Training and Support: Provide training and support to end-users on Microsoft Teams and Crestron platforms, promoting adoption and maximizing the benefits of UCC technology.
  9. Vendor Management: Collaborate with vendors and service providers to evaluate new technologies, resolve escalated issues, and stay updated on the latest features and updates.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Proven experience as a UCC Engineer, with a focus on Microsoft Teams and Crestron platforms.
  • In-depth knowledge of Microsoft Teams and Crestron systems, including deployment, configuration, and administration.
  • Strong understanding of network protocols, security principles, and integration with other enterprise systems.
  • Experience with audiovisual technologies, room control systems, and AV integration is highly desirable.
  • Familiarity with industry standards and best practices for UCC, such as SIP, H.323, PSTN, and video conferencing codecs.
  • Excellent problem-solving and troubleshooting skills, with the ability to identify and resolve technical issues quickly and efficiently.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and end-users.
  • Ability to manage multiple priorities and deliver projects on time in a fast-paced, dynamic environment.
  • Relevant certifications, such as Microsoft Teams Administrator Associate, Crestron Certified Programmer, or equivalent, are a plus.

Nice to Have:

•            Certifications: A+, CCNA+ and Security+ or higher certs, MS365 related

If you are a passionate UCC Engineer with expertise in Microsoft Teams and Crestron, and you thrive in a collaborative and innovative environment, we would love to hear from you. Join our team and play a vital role in transforming the way we communicate and collaborate.