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Ucc Engineer Jobs (NOW HIRING)

Centuria

UCC Supervisor

Alexandria, VA · On-site

UCC Supervisor Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service ... ing, and Scientific solutions to the Federal Government since 2002. During our two decades of ...

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Ucc Engineer information

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$33K

$89.2K

$142K

How much do ucc engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ucc engineer in the United States is $89,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a UCC engineer?

A UCC Engineer, or Unified Communications and Collaboration Engineer, is a professional responsible for designing, implementing, and maintaining communication systems that integrate various tools like voice, video, messaging, and conferencing. They work with platforms such as Microsoft Teams, Zoom, Cisco Webex, or similar technologies to ensure seamless communication within organizations. UCC Engineers troubleshoot issues, manage system upgrades, and provide user support to enhance productivity and collaboration. Their role is essential for organizations aiming to streamline communication and improve remote and in-office teamwork.

What are the key skills and qualifications needed to thrive as a UCC engineer, and why are they important?

To thrive as a UCC (Unified Communications and Collaboration) Engineer, you need a strong understanding of networking, VoIP technologies, unified communications platforms, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Teams, Cisco Webex, Skype for Business, and certifications such as Cisco CCNA Collaboration or Microsoft Teams certifications are highly valued. Excellent problem-solving skills, communication abilities, and a customer-focused mindset help UCC Engineers stand out. These skills and qualifications are essential for ensuring seamless communication solutions, troubleshooting technical issues efficiently, and delivering high-quality support to users.

What are some common challenges faced by UCC engineers when supporting unified communications systems?

UCC Engineers often encounter challenges related to integrating diverse communication platforms, such as VoIP, video conferencing, and messaging tools, into a seamless user experience. Troubleshooting interoperability issues between different vendors' hardware and software is a frequent task, as is ensuring network stability and security to support high-quality real-time communications. Additionally, UCC Engineers must stay updated on rapidly evolving technologies and industry standards to provide effective support and recommend improvements. Collaborating closely with IT, network, and support teams is essential to address user needs and resolve issues efficiently.

What is the difference between Ucc Engineer vs Network Engineer?

AspectUcc EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco, Juniper certifications
Work EnvironmentVoIP systems, unified communications platforms, collaboration toolsNetworking infrastructure, routers, switches, LAN/WAN
Industry UsageTelecommunications, IT services, enterprise communicationIT, telecommunications, data centers

Ucc Engineers focus on designing, implementing, and maintaining unified communication systems like VoIP and collaboration tools, often requiring specific certifications in Cisco Collaboration. Network Engineers work on broader network infrastructure, including routing and switching, with certifications like CCNA or CCNP. While both roles involve networking skills, Ucc Engineers specialize in communication platforms, whereas Network Engineers handle overall network connectivity and infrastructure.

What are popular job titles related to Ucc Engineer jobs?

For Ucc Engineer jobs, the most frequently searched job titles are:

Infographic showing various Ucc Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $89,183 per year, or $42.9 per hour.

UCC Supervisor

Alexandria, VA • On-site

Centuria
51 - 200 employees
Learn more about Centuriaexternal

Full-time

Re-posted 13 days ago

Job description

Job Title: UCC Supervisor
Location: Alexandria, Virginia
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
Job Responsibilities:
- Responsible for overall project management of complex, multi-task IT contracts.
- Plans, organizes and manages groups of employees engaged in various technical duties.
- Provides administrative and technical direction to personnel
- Recruit, hire, terminate personnel and commit corporate resources
- Coordinates approved task order
- Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production
- Provides the customer representatives the status and activities of personnel covered under contract
- Responds to administrative or technical requests from the customer representative
- Applies continuous evaluation and control measures; works without supervision.
Job Requirements:
- Five (5) years of experience in a high-volume contact center supporting the general public.
- May hold 1 or more Help Desk Institute (HDI) certifications or formal training from International Customer Management Institute (ICMI) or other institute/company.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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