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Uber Customer Service Representative Jobs (Flexible Options) in Wisconsin

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

Kelly Services

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

What You'll Do As a Customer Service Representative, you will help ensure customers receive excellent service and that orders are accurately processed and communicated throughout the organization.

FastSigns

Customer Service Representative

Waukesha, WI · On-site

$18 - $22/hr

FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

U-Haul

Customer Service Representative

Wauwatosa, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Menomonee Falls, WI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Platteville, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Customer Service Representative

Action Plumbing, Heating, AC and Electric

Sun Prairie, WI • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 2 days ago

Job description

Job Description:

Join Our Award-Winning Team!
Are you a proactive problem solver with a passion for customer service? Do you thrive in a fast-paced environment where every call is an opportunity to make someone's day better? Action Plumbing, Heating, AC and Electrical LLC is looking for areliable and motivated Customer Service Representative (CSR)to join our team of service professionals.

Job Summary:

The CSR plays a vital role as the first point of contact for our customers and service technicians. This position ensures timely scheduling, effective communication, and top-notch customer service to maintain the high standards our customers expect.

Key Responsibilities:

  • Answer incoming service calls and schedule appointments.
  • Assign the appropriate technician to each service call based on availability and job type.
  • Coordinate technician arrival times and communicate updates to customers.
  • Relay messages and work orders between customers, technicians, and supervisors.
  • Provide exceptional customer service and follow up to ensure complete satisfaction.
  • Update customer records and service history accurately in the system.
  • Monitor and adjust daily technician schedules to ensure optimal coverage and efficiency.
  • Handle customer inquiries, resolve complaints, and manage order details.
  • Use map-reading skills and geographical knowledge to assist in dispatch logistics.
  • Perform other administrative and support tasks as needed.

Requirements:

  • High School Diploma or Equivalent
  • Proficient in Microsoft Office and general computer skills
  • Strong multitasking, organizational, and prioritization abilities
  • Excellent written and verbal communication skills
  • Friendly, professional phone presence
  • Ability to sit, stand, walk, talk, and hear for extended periods
  • Manual dexterity for working with computers and phones
  • Ability to lift/move up to 25 lbs occasionally

Preferred Skills:

  • Prior experience in dispatching, customer service, or schedule coordination
  • Strong geographic knowledge or map-reading skills
  • Ability to remain calm and focused in a busy office or call center environment
  • A positive, team-oriented attitude with strong problem-solving abilities
  • Professional and courteous communication style with both customers and technicians

Work Environment:
Typical office or call center environment with a low noise level. We value a supportive, team-driven culture where everyone is empowered to succeed.

Ready to Apply?
If you're passionate about customer service, love staying organized, and want to be part of a respected local company, we'd love to hear from you. Apply today and take the next step in your career with Action Plumbing, Heating, AC and Electrical LLC!

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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