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Txu Energy Jobs (NOW HIRING)

Smoothstar Tech

Customer Service TXU

$16.50 - $22.25/hr

Customer Service Representative Smoothstar Tech is hiring qualified candidates for work from home customer service position with TXU Energy. Agents will serve customers by providing product and ...

SmoothStar Tech

Customer Service TXU

$16.50 - $22.25/hr

Customer Service Representative Smoothstar Tech is hiring qualified candidates for work from home customer service position with TXU Energy. Agents will serve customers by providing product and ...

ON POINT MARKETING

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TXU Energy Retail Team Lead

Mcallen, TX · On-site

$25K/yr

As a TXU Energy Sales Manager, you'll be responsible for driving sales growth while developing and leading a team of motivated sales representatives. Leadership Responsibilities * Recruit, train, and ...

Urgent

ON POINT MARKETING

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TXU Energy Retail Team Lead

Mcallen, TX · On-site

$25K/yr

As a TXU Energy Sales Manager, you'll be responsible for driving sales growth while developing and leading a team of motivated sales representatives. Leadership Responsibilities * Recruit, train, and ...

Urgent

TXU Energy

Business Sales Executive

Corpus Christi, TX · On-site

The Business Markets Sales Associate serves as an ambassador for the TXU Energy brand in pursuit of providing commercial prospects with affordable and competitive energy solutions. The Business ...

ON POINT MARKETING

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TXU Energy Team Lead

Houston, TX · On-site

$30K - $35K/yr

Job Summary: We're seeking a driven TXU Energy Team Lead to lead a high-performance sales team. This leadership position offers a base pay commensurate with experience , plus uncapped commission ...

Cannon Employment Solutions

Sales Agent

Houston, TX

$900 - $2.0K/wk

Agents needed to help launch a new, state-wide marketing campaign for TXU Energy, the largest retail energy suppliers in Texas! We need enthusiastic and motivated individuals to join our dynamic team.

ON POINT MARKETING

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TXU Energy Retail Sales Associate

Mcallen, TX · On-site

$50K - $90K/yr

About Us: At Eagle View Recruiting, we bring energy to retail. We provide exceptional customer service and quality products in a dynamic retail environment, work with one of the biggest Energy ...

ON POINT MARKETING

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TXU Energy Retail Sales Associate

Mcallen, TX · On-site

$50K - $90K/yr

About Us: At Eagle View Recruiting, we bring energy to retail. We provide exceptional customer service and quality products in a dynamic retail environment, work with one of the biggest Energy ...

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Txu Energy information

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$23K

$61.4K

$108.5K

How much do txu energy jobs pay per year?

As of Aug 25, 2026, the average yearly pay for txu energy in the United States is $61,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a TXU Energy job?

A TXU Energy job typically involves working for TXU Energy, a retail electricity provider in Texas. Positions vary across departments such as customer service, sales, operations, and technical roles. Employees may assist customers with billing inquiries, promote energy plans, or support infrastructure and business functions. TXU Energy offers career opportunities in both corporate and field roles, aiming to provide reliable energy solutions.

What are the key skills and qualifications needed to thrive in the TXU Energy position, and why are they important?

To thrive as a TXU Energy Customer Service Representative, strong communication skills, problem-solving ability, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software and basic computer proficiency are important, and some roles may also require knowledge of utility billing systems. Active listening, patience, and a positive attitude are standout soft skills for handling customer inquiries and resolving concerns. These strengths are vital for ensuring excellent customer experiences and maintaining TXU Energy’s reputation for quality service.

What are the most common challenges faced by TXU Energy Customer Service Representatives, and how can I prepare for them?

One of the most common challenges for TXU Energy Customer Service Representatives is managing high call volumes while ensuring each customer receives personalized and effective support. Representatives may also need to handle complex billing questions and resolve service interruptions or escalated issues. To prepare, it helps to become familiar with the company’s products and services, practice active listening skills, and develop strategies for staying organized in a fast-paced environment. TXU Energy provides training and ongoing support so employees feel confident addressing a wide variety of customer needs.

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What states have the most Txu Energy jobs?

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Txu Energy jobs near you
Infographic showing various Txu Energy job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,448 per year, or $29.5 per hour.

Customer Service TXU

Remote

Smoothstar Tech
See more jobs at Smoothstar Techexternal

$16.50 - $22.25/hr

Other

Re-posted 3 days ago

Job description

Customer Service Representative

Smoothstar Tech is hiring qualified candidates for work from home customer service position with TXU Energy. Agents will serve customers by providing product and service information; resolving product and service problems.

Job Duties:
  • Review, analyze and respond to customer billing inquiries.
  • Resolve customer issues or questions
  • Processing payment deferrals.
  • Attempt to save customers who may be moving, unhappy with the plan or current rate
  • Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
  • Accurately enroll the customer in the correct plan
Job Qualifications:
  • 1 year of customer: call center, retail or helpdesk.
  • Strive to resolve the customer issues on the first call
  • Demonstrate knowledge of TXU Energy processes and policies.
  • Build trust and rapport with the TXU Customer through clear, respectful interaction
  • Always strive to ensure that overall customer satisfaction remains high, while resolving issues
  • Understand “client call flow” and Texas Utility regulation
  • Ensure no Public Utilities Commission Complaints are filed
  • Ensuring that no TXU customer has a Lights Turned Out In Error (LOIE) situation

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