In person at our Montreal HQ four days a week (Monday-Thursday). Fridays can be worked remotely ... 2. Renouvellements * Accompagnement des renouvellements : Etre la personne de reference pour ...
In person at our Montreal HQ four days a week (Monday-Thursday). Fridays can be worked remotely ... 2. Renouvellements * Accompagnement des renouvellements : Etre la personne de reference pour ...
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
Running reports on Excel This is a full-time, permanent role working 40 hours per week Monday to Friday: 08:00-17:00 with 1hrs break. It is also a hybrid role, working 3 days in the office and 2 days ...
Running reports on Excel This is a full-time, permanent role working 40 hours per week Monday to Friday: 08:00-17:00 with 1hrs break. It is also a hybrid role, working 3 days in the office and 2 days ...
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
... 2 days remote Full-time (40 hours/week) Requirements Bilingual in French and English
Permanent or Contract 40 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home) Salary ...
Quick apply
Permanent or Contract 40 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home) Salary ...
Permanent or Contract 40 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home) Salary ...
Quick apply
Permanent or Contract 40 hrs/week Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home) Salary ...
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
CA$60K - CA$70K/yr
Hybrid work model: 3 days per week in the office; 2 days per week working remotely; Thursday is a mandatory on-site day; Office located on Montreal's South Shore, easily accessible by public transit;
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Hybrid work model (2 days per week on-site); Dynamic environment with strong learning and career development opportunities; Opportunity to collaborate with international suppliers and key supply ...
Two Days Week information
See Quebec salary details
$7.21 - $13.22
10% of jobs
$16.88 is the 25th percentile. Wages below this are outliers.
$13.22 - $19.23
24% of jobs
The median wage is $24.86 / hr.
$19.23 - $25.24
17% of jobs
$25.24 - $31.25
13% of jobs
$37.26 is the 75th percentile. Wages above this are outliers.
$31.25 - $37.26
11% of jobs
$37.26 - $43.27
10% of jobs
$43.27 - $49.28
6% of jobs
$49.28 - $55.29
4% of jobs
$55.29 - $61.30
2% of jobs
$61.30 - $67.31
1% of jobs
$67.31 - $73.32
1% of jobs
$7
$31
$73
How much do two days week jobs pay per hour?
What are the typical expectations and challenges when working a two-days-per-week schedule?
What is the difference between Two Days Week vs Part-Time Retail Associate?
| Aspect | Two Days Week | Part-Time Retail Associate |
|---|---|---|
| Work Schedule | Typically 2 days per week, fixed or flexible | Usually 1-3 days per week, varies by employer |
| Credentials | Minimal; often no formal certification needed | High school diploma or equivalent often required |
| Work Environment | Retail stores, customer service settings | Retail stores, customer-facing roles |
| Industry Usage | Common in flexible or gig work arrangements | Standard part-time retail positions |
Two Days Week roles and Part-Time Retail Associate positions both involve retail environments with flexible schedules. The main difference is that Two Days Week typically refers to a fixed two-day schedule, while Part-Time Retail Associate roles can vary in days and hours. Both require minimal credentials and are popular for flexible employment options in retail settings.
What are 'Two Days Week' jobs?
How to make 2000 a week working from home?
Why is Gen Z struggling to get jobs?
What are the key skills and qualifications needed to thrive in a part-time role working two days a week, and why are they important?
What jobs pay 4000 a week without a degree?
What jobs can I do two days a week?

Other
Medical, PTO
Re-posted 3 days ago
Job description
La version francaise suit ci-dessous.
The RoleWe're looking for a Customer Success Specialist to join Alveole's Customer Success team and help drive customer engagement, adoption, and retention across our growing portfolio of clients. This is the first dedicated Customer Success role at Alveole and an exciting opportunity to help shape how we proactively support customers throughout their journey.
Unlike a traditional support role, you'll focus on customer health, platform adoption, and engagement outcomes rather than responding to tickets. You'll manage a large portfolio of accounts, proactively identifying customers who may be underutilizing our platform or programs and helping them realize the full value of their partnership with Alveole. Success in this role comes from strong prioritization, proactive outreach, and a passion for helping customers achieve their goals at scale.
Key Responsibilities1. Tactical Re-Onboarding (Account Stabilization)
Execute specialized playbooks to re-engage accounts when specific "trigger events" occur:
- Stakeholder Shifts: Lead the re-introduction process for New POCs or New Leadership Teams to prevent churn during transitions.
- Strategic Realignment: Pivot the program when a client announces New Goals (e.g., shifting focus from Tenant Engagement to ESG reporting).
- Platform Adoption: Proactively intervene when MyHive is not set up or shows No/Low Activity, ensuring the client sees the digital value of the program.
- Engagement Recovery: Reach out and drive action when a Workshop is not booked, ensuring the property meets its tenant engagement targets.
2. RenewalÂ
- Renewal Conversations: Be the point of contact for renewal questions and concerns during the client's journey.
- Contract Health: Identify and resolve any lingering issues that might block a smooth renewal.
- 3-4 years of customer-facing experience, or at least 2 years of experience in Customer Success
- At least 1 year of experience in Customer Success, Account Management, Implementation, Onboarding or a similar role
- Experience managing a large portfolio of customer accounts
- Experience in a B2B environment
- Experience with SaaS platforms or digital products
- Experience working toward customer adoption, retention, renewal or similar success metrics
- Experience using ticketing systems and customer management tools
- Understanding of CRM workflows and customer lifecycle management
- Strong communication skills and the ability to build relationships with a wide range of stakeholders
- Excellent prioritization, organization, and time management skills
- A proactive and customer-centric mindset
- Fluency in English
- French language skills are considered an asset
- Experience with Zendesk
- Experience with HubSpot
- Experience working in a high-volume Customer Success environment
- Experience supporting customer renewals or retention initiatives
Location: In person at our Montreal HQ four days a week (Monday-Thursday). Fridays can be worked remotely.
Type of contract: Permanent, Full-time (40h/week)
OTE: $70,000-$78,000 CAD
What's in It for You?Join a mission-driven company creating meaningful environmental impact across North America and Europe
Become the first dedicated Customer Success Specialist at Alveole and help shape the future of our customer success function
Competitive compensation package with performance-based incentives
Comprehensive health benefits from Day 1
Generous and flexible PTO policy
Lunch provided 3 days/week + fully stocked snacks and drinks
Regular company events to connect, celebrate, and have fun with the team
Beautiful office steps from Mont-Royal Metro (with arguably one of the best views in Montreal)
Significant ownership and the opportunity to influence customer engagement, adoption, and retention at scale
Our Hiring Process- Intro conversation with Talent Acquisition (15 min)
- Interview with the Hiring Manager (1h)
- Work Sample
- Work Sample Presentation (1h)
- Offer
A propos de nous :
Alveole a pour mission de reconnecter les gens a la nature en ville, un immeuble a la fois. En tant que societe certifiee B Corporation depuis 2018, nous croyons que les entreprises peuvent etre une force au service du bien.
Nous nous associons aux plus grandes societes immobilieres du monde pour transformer la durabilite en une experience que les locataires peuvent voir, toucher et ressentir. Grace a des ruches sur les toits, des programmes de biodiversite et des donnees ESG, nous aidons nos clients a atteindre leurs objectifs environnementaux tout en engageant les communautes et en renforcant leurs marques.
Vous pouvez trouver notre travail dans des milliers de proprietes a travers l'Amerique du Nord, l'Europe et le Royaume-Uni, motive par la conviction que les entreprises et la biodiversite peuvent prosperer ensemble. En savoir plus sur alveole.buzz
Le poste
Nous recherchons un.e Specialiste Customer Success pour rejoindre l'equipe Customer Success d'Alveole et contribuer a l'engagement, a l'adoption et a la fidelisation de notre clientele grandissante. Il s'agit du premier poste entierement dedie au Customer Success chez Alveole, une occasion unique de participer a la definition de notre approche et de la facon dont nous accompagnons nos clients tout au long de leur parcours.
Contrairement a un role traditionnel de support client, vous ne passerez pas vos journees a repondre a des tickets. Vous vous concentrerez plutot sur la sante des comptes, l'adoption de nos plateformes et l'engagement des clients. Vous gererez un portefeuille important de comptes et identifierez de maniere proactive les clients qui n'utilisent pas pleinement nos plateformes ou nos programmes afin de les aider a tirer un maximum de valeur de leur partenariat avec Alveole. Pour reussir dans ce role, il faut exceller en priorisation, etre a l'aise avec la prise d'initiative et aimer accompagner les clients a grande echelle.
Ce que vous ferez1. Reengagement tactique des comptes (stabilisation des comptes)Mettre en uvre des strategies ciblees pour reengager les clients lorsqu'un evenement declencheur survient :
- Changements d'intervenants cles : Piloter le processus de reintroduction lorsqu'un nouveau point de contact ou une nouvelle equipe de direction arrive en place afin d'assurer la continuite de la relation.
- Evolution des priorites strategiques : Adapter le programme lorsqu'un client modifie ses objectifs (par exemple, en passant de l'engagement des locataires au reporting ESG).
- Adoption de la plateforme : Intervenir de facon proactive lorsque MyHive n'est pas configure ou presente peu d'activite afin que le client beneficie pleinement de la valeur numerique du programme.
- Relance de l'engagement : Assurer le suivi lorsqu'un atelier n'est pas reserve afin d'aider la propriete a atteindre ses objectifs d'engagement des locataires.
- Accompagnement des renouvellements : Etre la personne de reference pour repondre aux questions et preoccupations des clients en lien avec leur renouvellement.
- Sante contractuelle : Identifier et resoudre les enjeux susceptibles de compromettre un renouvellement harmonieux.
- 3 a 4 ans d'experience dans un role en contact avec la clientele, ou au moins 2 ans d'experience en Customer Success
- Au moins 1 an d'experience en Customer Success, en gestion de comptes, en implantation, en onboarding ou dans un role similaire
- Experience dans la gestion d'un portefeuille important de comptes clients
- Experience dans un environnement B2B
- Experience avec des plateformes SaaS ou des produits numeriques
- Experience liee a des indicateurs tels que l'adoption, la retention, les renouvellements ou d'autres indicateurs de succes client
- Experience avec des systemes de billetterie et des outils de gestion de la clientele
- Bonne comprehension des CRM et du cycle de vie client
- Excellentes competences en communication et capacite a etablir des relations avec differents types d'intervenants
- Excellentes capacites d'organisation, de priorisation et de gestion du temps
- Approche proactive et centree sur le client
- Excellente maitrise de l'anglais
- Bonne maitrise du francais
- Experience avec Zendesk
- Experience avec HubSpot
- Experience dans un environnement Customer Success a volume eleve
- Experience liee aux renouvellements ou aux initiatives de retention client
Lieu : Presence a notre siege social de Montreal quatre jours par semaine (du lundi au jeudi). Teletravail le vendredi.
Type de contrat : Permanent, temps plein (40 h/semaine)
Remuneration cible (OTE) : 70 000 $ a 78 000 $ CAD
Ce qu'on vous offreL'opportunite de rejoindre une entreprise engagee qui genere un impact environnemental concret a travers l'Amerique du Nord et l'Europe
Devenir le ou la premier(ere) Specialiste Customer Success dedie(e) chez Alveole et contribuer a batir l'avenir de cette fonction au sein de l'entreprise
Une remuneration competitive avec une composante variable liee a la performance
Une couverture d'assurances complete des votre premier jour
Une politique de vacances flexible et genereuse
Lunch fourni 3 jours par semaine, collations et boissons a volonte
Des evenements reguliers pour connecter, celebrer et passer du bon temps en equipe
Un magnifique bureau a deux pas du metro Mont-Royal (avec probablement l'une des plus belles vues de Montreal)
Un niveau eleve d'autonomie et l'opportunite d'avoir un impact direct sur l'engagement, l'adoption et la fidelisation de nos clients
Notre processus d'embauche- Rencontre d'introduction avec l'equipe Acquisition de talents (15 min)
- Entrevue avec le gestionnaire responsable du recrutement (1 h)
- Mise en situation
- Presentation de la mise en situation (1 h)
- Offre
Exigences linguistiques
Certains roles chez Alveole necessitent une maitrise de l'anglais et/ou du francais en raison de collaborations frequentes avec des clients, partenaires et membres de l'equipe a travers l'Amerique du Nord. Les exigences linguistiques specifiques a ce poste sont indiquees dans la section ci-dessus.
Inclusion et accommodementsAlveole souscrit au principe d'equite en matiere d'emploi. Nous celebrons la diversite et accueillons les candidatures de personnes de tous horizons. Nous ne faisons aucune discrimination fondee notamment sur la race, la religion, la couleur, l'origine, le sexe, l'orientation sexuelle, l'identite ou l'expression de genre, l'age, le handicap, l'etat de sante, la grossesse, l'information genetique, le statut matrimonial ou le service militaire.
Si vous avez besoin d'un accommodement ou d'un ajustement a n'importe quelle etape du processus de recrutement, veuillez en informer votre partenaire en acquisition de talents.
Utilisation de l'IANous pouvons utiliser des outils d'intelligence artificielle (IA) pour soutenir certaines etapes de notre processus d'embauche. Ces outils assistent notre equipe Acquisition de talents; toutefois, toutes les decisions finales d'embauche sont prises par des humains.