Company Overview
Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.
Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture.
Position Overview
Delivery drivers- customer service representatives are professionals with extensive knowledge around equipment, irrigation, and landscape assessor products who are responsible for safely operating STI vehicles while delivering products and equipment to our customers.
This position will work on the sales counter, assisting customers through the entire sales process, when not making deliveries.
Driving Duties
โข Ensure every customer interaction is marked by promptness, professionalism, and precision
โข Endure timely delivery and/or pickup of products and/or equipment to and from customer facility or job site
โข Load and unload products and equipment
โข Deliver products and equipment to customers
โข Operate vehicles in accordance with local, state, and federal transportation regulations
โข Maintain vehicles by conducting daily inspections for maintenance needs, licensing and registration expirations and reporting any deficiencies to the management
โข Assist with warehouse duties, stocking inventory in the warehouse and in the showroom, maintaining the yard while not driving
โข Establish a solid understanding of products and equipment sold at STI
Customer Service Duties
โข Answer customer queries regarding our wide range of products, including equipment, landscape products, and applications
โข Handle the sales processes efficiently, from order entry to inventory management, scheduling deliveries, and assisting with product pickups
โข Establish and nurture transparent communication channels with internal teams, guaranteeing timely product delivery
โข Work with external sales representatives to enhance growth in LPG and TCE sectors
โข Play a role in keeping the branch showroom and yard tidy, organized and welcoming
Skills We Are Seeking
โข Minimum of 2 years of non-commercial driving Minimum of 2 years' experience either in retail or wholesale, experience in lawn care applications, equipment, and irrigation is a plus
โข Experience in driving a non-commercial truck/trailer combo is preferred but not required
โข A proven aptitude for delivering top-notch customer service experiences
โข A keenness to learn, adapt, and implement new technologies and mythologies
โข Proficient in Office Microsoft Products
โข Capable of routinely handling items weighing up to 75 pounds
โข Ability to pass and maintain hiring standards for non-commercial drivers (background, MVR, drug testing, insurance standards)
โข High school diploma or its equivalent is required
Benefits
โข Competitive Compensation
โข Medical, Dental, Vision, Short and Long Term Disability, Life Insurance
โข Paid Time Off and Paid Holidays
โข 401(k) with Company Match
โข Employee Referral Program
โข Opportunity of Advancement
โข Paid Training and Certifications
โข Free Counseling Services- EAP
โข Product Discounts
โข Weekends Off!
STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.