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Tts Client Service Service Manager Jobs (NOW HIRING)

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

Foss Motors

Service Manager

Exeter, NH · On-site

Service Manager We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are ...

BNY

Specialist, Client Service Management

San Francisco, CA · On-site

$20 - $26.50/hr

Job Title Specialist, Client Service Management We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in ...

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Client Service Representative Cottingham & Butler/ SISCO 1 Positions ID: 4030548008 Posted On 02/11 ... to manage the risks they face. Better Every Day. That's our promise to our employees and our ...

Vodia Ventures

Client Service Associate

Burlingame, CA · On-site

$70K - $90K/yr

Client Service Associate Robertson Stephens Wealth Management is a national wealth management firm with locations in San Francisco, Marin County, Menlo Park, Santa Rosa, Pasadena, San Ramon ...

Vodia Ventures

Client Service Associate

Austin, TX · On-site

$70K - $90K/yr

Client Service Associate Robertson Stephens Wealth Management is a national wealth management firm with locations in San Francisco, Marin County, Menlo Park, Santa Rosa, Pasadena, San Ramon ...

SGS

Client Service Supervisor

North Sioux City, SD · On-site

Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes ... in Client Service or Laboratory Operations Required * Effective problem prevention and problem ...

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Tts Client Service Service Manager information

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$35K

$70.3K

$127.5K

How much do tts client service service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for tts client service service manager in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a TTS Client Service Service Manager?

A TTS (Treasury and Trade Solutions) Client Service Service Manager is a professional responsible for managing and enhancing the client service experience for institutional and corporate clients in the treasury and trade solutions sector, typically within a large financial institution such as Citi. Their role involves overseeing client inquiries, resolving service issues, ensuring compliance with banking regulations, and collaborating with internal teams to deliver seamless transaction banking services. They are also responsible for identifying opportunities to improve client satisfaction and streamline service processes. This position requires strong communication, problem-solving skills, and in-depth knowledge of treasury products and banking operations.

What are the key skills and qualifications needed to thrive as a TTS Client Service Service Manager?

To thrive as a TTS Client Service Service Manager, you need a strong background in financial services, client relationship management, and a relevant degree, often in business or finance. Familiarity with transaction banking platforms, client onboarding systems, and tools like CRM software is typically required, along with certifications such as PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership are essential soft skills for managing client expectations and leading service teams effectively. These skills are crucial for delivering seamless client experiences, resolving issues promptly, and maintaining high client satisfaction in a complex, fast-paced environment.

What are some common challenges faced by TTS Client Service Service Managers when supporting large institutional clients?

TTS Client Service Managers often encounter the challenge of managing complex, high-value relationships with institutional clients who have unique transactional banking needs. Balancing multiple priorities, such as resolving issues quickly, ensuring seamless onboarding, and coordinating with internal product and operations teams, requires strong organizational and communication skills. Additionally, adapting to evolving regulatory requirements and digital banking solutions can add layers of complexity to the role. Building trust and providing proactive support are key to overcoming these challenges and delivering excellent client experiences.

What are popular job titles related to Tts Client Service Service Manager jobs?

For Tts Client Service Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Tts Client Service Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

AVP/VP, Client Service Manager

El Monte, CA • On-site

cathaybank
See more jobs at cathaybankexternal

$100K - $115K/yr

Full-time

Re-posted 16 days ago

Job description

GENERAL SUMMARY

The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients.

DIRECT REPORTS

The incumbent may have one or more direct report –Client Service Officer(s)

ESSENTIAL FUNCTIONS

  • Execute transactions and approvals, focusing on operational excellence and due diligence.
  • Retain and grow relationships by serving as the primary contact for clients as it relates to relationship management activities, day-to-day transactions and service-related matters.
  • In partnership with Relationship Managers and other Team Members, execute new client onboarding and implementation of products and services.
  • Recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and services that best compliment the client and their business.
  • Proactively and professionally manage complex client servicing needs and provide prompt follow-up.
  • Quickly and efficiently resolve client concerns, assist team members, and appropriately escalate complex or sensitive matters. 
  • Accountable for the satisfaction, retention, and growth of a portfolio through client ownership.
  • Consistently engage with assigned clients to measure service levels, learn more about the client and their business, schedule appointments and discuss new opportunities.
  • Internally, develop cross divisional relationships and collaborate with partners to fully understand client needs and provide the best client centric solutions.
  • Exhibit confidence in identifying, evaluating, and managing decisions/situations to limit Risk to the Bank while proactively managing client expectations.
  • Approves check, wires, and client requests within assigned authority limits.
  • Maintain the integrity of client data within all bank files and systems. 
  • Onboard, cross train and effectively coach New Team members and direct reports.
  • Participate or lead divisional and area projects and initiatives as appropriate.


QUALIFICATIONS

  • Education: College degree in business-related discipline preferred but not required.
  • Experience:  
    • 3- 5 or more years of experience at a mid-size or large lending institution in a similar or parallel role. 
    • Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and Lending Systems.
    • Experience with FIS Platform preferable but not required.
    • Strong knowledge of products and services typically offered to commercial clients. 
    • Strong knowledge of Banking Operations, Treasury Management, Wealth Management, Credit Products and Underwriting Guidelines.
    • Work independently, effectively, and concurrently manage competing priorities.
  • Skills/Ability: 
    • Ability to manage, prioritize, plan, and develop strategic plans for the department.
    • Works with an appropriate sense of urgency and immediacy.
    • Strong professional verbal, written, and presentation skills.
    • Strong knowledge and understanding of applicable business organizations.
    • Full knowledge of standard business software; demonstrated project management, organizational and analytical skills.
    • Strong interpersonal and customer service skills. 
    • Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
    • Ability to work collaboratively with team members.
    • Must be familiar with and in compliance with all applicable bank regulations, and adhere to bank policies, procedures, and processes.

OTHER DETAILS


AVP: $80K – $100K / year

VP: $100K - $115K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

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