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Ttec Customer Service Chat Jobs in Texas (NOW HIRING)

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · On-site

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Incident Response Manager

Austin, TX · On-site

$120K - $140K/yr

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC

Site Manager, Real Estate & Facilities

Mcallen, TX · On-site

$50K/yr

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · Remote

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

Architect, Product Development

Austin, TX · On-site +1

$160K - $170K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Temporary Instructional Designer

Austin, TX · On-site

$64K - $87K/yr

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · On-site +1

$145K - $165K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC Digital

Sr. Sales Executive - AWS

Austin, TX · On-site +1

Orchestrate internal and customer stakeholders through complex transformation sales cycles. * Differentiate TTEC Digital against CX, CCaaS, AI, cloud, and services competitors. * Achieve new-logo ...

TTEC Digital

Sr. Sales Executive - AWS

Austin, TX · Remote

Orchestrate internal and customer stakeholders through complex transformation sales cycles. * Differentiate TTEC Digital against CX, CCaaS, AI, cloud, and services competitors. * Achieve new-logo ...

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All JobsTtec Customer Service Chat JobsTtec Customer Service Chat Jobs in Texas

Ttec Customer Service Chat information

What is a Ttec Customer Service Chat?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

How do you become a Ttec Customer Service Chat agent?

To become a Ttec Customer Service Chat agent, candidates typically need to complete an online application, pass a skills assessment, and participate in a virtual interview. Strong communication skills, computer proficiency, and the ability to work flexible hours are often required; some roles may also require a quiet work environment and reliable internet connection.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Texas?

The most popular types of Ttec Customer Service Chat jobs in Texas are:

What are popular job titles related to Ttec Customer Service Chat jobs in Texas?

For Ttec Customer Service Chat jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ttec Customer Service Chat jobs in Texas look for?

The top searched job categories for Ttec Customer Service Chat jobs in Texas are:

What cities in Texas are hiring for Ttec Customer Service Chat jobs?

Cities in Texas with the most Ttec Customer Service Chat job openings:

Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Seasonal Licensed Healthcare Team Lead

TTEC

Austin, TX • On-site

$22 - $23/hr

Full-time

Re-posted 3 days ago

TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 203 frontline employees who took The Breakroom Quiz

427th of 500 rated business services

Job description

At TTEC, we're all about Human Experience. Elevated. As Team Lead working hybrid as needed by the business, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You'll Do
Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll prepare individuals for success by effectively teaching skills, reinforcing knowledge, and assessing readiness, while creating an engaging environment that supports performance and retention. You'll motivate your team to make sure they're on track to meet performance goals while ensuring a consistently high-quality customer experience. You'll answer associate's questions, issues, and customer escalation as you're the first line manager for your team.
You'll report to the Ops Manager. We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
  • Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
  • Manage multiple, complex, ongoing tasks, systems and projects while monitoring absence and attendance of your team
  • Motivate and mentor your team with your open, honest manner and in providing feedback and acknowledging a job well done
  • Have an active Resident State Health Insurance License
What You Bring to the Role
  • An active Resident State Health Insurance License
  • Associate degree, technical school or equivalent work experience
  • Promote a performance-driven culture and always work towards reaching for amazing
  • Utilize cutting edge technology to analyze team performance metrics, identify trends, and support data-driven decision-making
  • A high level of flexibility and resilience, with the ability to thrive in changing environments and manage performance effectively
  • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
  • Mentor and inspire others
  • Customer-focused mindset
  • Computer experience with MS Office, customer relationship management applications, and learning management systems.
  • Excellent verbal and written communication skills, with the ability to clearly articulate information, deliver effective coaching, and engage diverse audiences
Compensation and Benefits
  • The anticipated range for individuals expressing interest in this position is $22 - $23 per hour
  • Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
What You Can Expect
  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career growth and lots of learning opportunities for aspiring minds
  • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
  • Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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