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Ttec Customer Service Chat Jobs in Texas (NOW HIRING)

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · On-site

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

Overlay Sales Specialist, ServiceNow

Austin, TX · On-site

$130K - $180K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Temporary Team Lead

Austin, TX · Remote

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Temporary Team Lead

Austin, TX · On-site

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC

Incident Response Manager

Austin, TX · On-site

$120K - $140K/yr

  • Medical

  • PTO

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · Remote

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

AWS MS Engineer (Typescript OR Node.js)

Austin, TX · Remote

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · On-site +1

$145K - $165K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Temporary Instructional Designer

Austin, TX · On-site

$64K - $87K/yr

  • Medical

  • PTO

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC Digital

AWS MS Engineer (Typescript OR Node.js)

Austin, TX · On-site +1

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC Digital

Principal Architect, Azure Solutions

Austin, TX · On-site

$170K - $210K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

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Showing results 21-40

All JobsTtec Customer Service Chat JobsTtec Customer Service Chat Jobs in Texas

Ttec Customer Service Chat information

What is a Ttec Customer Service Chat?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Texas?

The most popular types of Ttec Customer Service Chat jobs in Texas are:

What are popular job titles related to Ttec Customer Service Chat jobs in Texas?

For Ttec Customer Service Chat jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ttec Customer Service Chat jobs in Texas look for?

The top searched job categories for Ttec Customer Service Chat jobs in Texas are:

What cities in Texas are hiring for Ttec Customer Service Chat jobs?

Cities in Texas with the most Ttec Customer Service Chat job openings:

Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Presales Solution Architect - Amazon Connect

TTEC Digital

Austin, TX • Remote

$110K - $150K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 27 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital AWS Practice is seeking a Presales Solution Architect to join our growing AWS Practice. This is a 100% remote role based in North America. 
 
We currently have a need to hire an experienced AWS Presales/Solution Architect to be the technical subject matter expert supporting the development of relationships and opportunities with customers. You will work closely with our customers' C-Level and Technical Executives to define a next generation Customer Experience vision in AWS built on AI then design the technical solutions that will enable the vision. Customers will look to you as the expert to help them achieve their business goals through technology leveraging the power of AWS services. 
 
Your knowledge and experience in Amazon Connect, AWS, intelligent automation, voice applications, digital channels, Generative AI, journey orchestration, voice self-service, and conversational Bot solutions space will be the key for success. We offer a highly competitive compensation package that includes a base salary and quarterly upside earning potential. 
What you'll be doing
  • Be the subject matter expert in AWS and Amazon Connect-based solutions in conversations with customers 
  • Figuring out how to piece together solutions across AWS and other leading ISV solutions such as Verint, PEGA, Salesforce, and more as a cohesive, integrated solution 
  • Design innovative solutions based on customer needs, requirements, and input that incorporate 
  • Lead technical discovery with customers during the sales cycle 
  • Deliver immersive demonstrations to showcase what can be done with Cloud, AI, and other tools for Customer Experience 
  • Work closely with Business Development in defining technical strategy for opportunity pursuits and territory planning 
  • Develop Presentations, Proposals, and Workshops based on customer need 
  • Educate customers, partners, and peers on the value and benefits of AWS 
  • Create Statements of Work that will implement the vision of the customer 
  • Lead Workshops with Customers and Prospects on AWS 
  • Build and nurture relationships with AWS and other vendor Solution Architects and Technical Leaders 
  • Contribute to and leverage TTEC's Solution Frameworks 
  • Provide support for RFP Response 
  • Work closely with Product and Services leadership to identify trends in Customer Needs to grow portfolio 
  • Helping customers to expand beyond Amazon Connect to other AWS Services such as EKS, Sagemaker, Bedrock, S3, EC2, and more 
What skills you will bring:
  • 3+ years proven track record of customer-facing experience designing complex solutions in a Technical Pre-Sales role (Sales Engineer, Solution Architect, etc.) 
  • 3+ years of expertise in Amazon Connect and AWS 
  • 7+ years of experience in information technology or application development 
  • Relevant Certifications or Accreditations in AWS  
  • Ability to think critically and logically articulate technical recommendations into customer business value - both verbally and through compelling presentations and proposals 
  • Excellent communication skills with the superpower to translate complex technical concepts to a variety of audiences 
  • Experience working with Customers and Partners  
  • Ability to travel up to 30% for Customer and Partner meetings
$110,000 - $150,000 a year
#LI-JF1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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