As a Customer Service Representative working in our site in McAllen, TX, youll be a part of ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...
As a Customer Service Representative working in our site in McAllen, TX, youll be a part of ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...
Customer Service Representative - Remote in USA
Austin, TX · Remote
$13/hr
As a Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC Remote CX team has 37 preferred residency states. We are currently ...
Customer Service Representative - Remote in USA
Austin, TX · Remote
$13/hr
As a Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC Remote CX team has 37 preferred residency states. We are currently ...
As a Bilingual Customer Service Representative Spanish-English working in our site in McAllen, TX, ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...
As a Bilingual Customer Service Representative Spanish-English working in our site in McAllen, TX, ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...
As a Healthcare Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC remote CX team has 36 preferred residency states. We are ...
As a Healthcare Customer Service Representative working remotely , youll be a part of bringing humanity to business. #experienceTTEC Our TTEC remote CX team has 36 preferred residency states. We are ...
Bilingual Customer Service Representative - Spanish-English - Remote USA
Austin, TX · Remote
$13.50/hr
Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the ... customer services experience * High school diploma or equivalent * Great written and verbal ...
Bilingual Customer Service Representative - Spanish-English - Remote USA
Austin, TX · Remote
$13.50/hr
Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the ... customer services experience * High school diploma or equivalent * Great written and verbal ...
Representante de Servicio al Cliente Bilingüe - Autorización de Fideicomiso Público del Gobierno - E
Austin, TX · Remote
$17.20/hr
Tus labores sern TTEC presta servicios a varios contratos gubernamentales, tanto de larga como de ... o chat * Responders a las consultas de los clientes con una escucha activa * Resolvers con ...
Representante de Servicio al Cliente Bilingüe - Autorización de Fideicomiso Público del Gobierno - E
Austin, TX · Remote
$17.20/hr
Tus labores sern TTEC presta servicios a varios contratos gubernamentales, tanto de larga como de ... o chat * Responders a las consultas de los clientes con una escucha activa * Resolvers con ...
Temp Bilingual Quality Assurance Specialist
Austin, TX · On-site
$20/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Bilingual Quality Assurance Specialist
Austin, TX · On-site
$20/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Quality Assurance Specialist
Austin, TX · On-site
$20 - $22/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Quality Assurance Specialist
Austin, TX · On-site
$20 - $22/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Job Details Nuestro potencial tiene un lugar aqu con la galardonada experiencia laboral de TTEC ... chat o correo electrnico. Confiamos en que ya cuentas con el ingrediente necesario que no se puede ...
Job Details Nuestro potencial tiene un lugar aqu con la galardonada experiencia laboral de TTEC ... chat o correo electrnico. Confiamos en que ya cuentas con el ingrediente necesario que no se puede ...
Temp Quality Assurance Specialist
Austin, TX · Remote
$20 - $22/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Quality Assurance Specialist
Austin, TX · Remote
$20 - $22/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Bilingual Quality Assurance Specialist
Austin, TX · Remote
$20/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temp Bilingual Quality Assurance Specialist
Austin, TX · Remote
$20/hr
Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...
Temporary Team Lead
Austin, TX · On-site
$22 - $26/hr
Bringing smiles is what we do at TTEC... for you and the customer. As a Temporary Service Delivery ... chat with millions of customers every day. These exceptional customer experiences start with you.
Temporary Team Lead
Austin, TX · On-site
$22 - $26/hr
Bringing smiles is what we do at TTEC... for you and the customer. As a Temporary Service Delivery ... chat with millions of customers every day. These exceptional customer experiences start with you.
Customer Service Representative
El Paso, TX · On-site
$12.50 - $17/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...
Quick apply
Customer Service Representative
El Paso, TX · On-site
$12.50 - $17/hr
Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...
Temporary Team Lead
Austin, TX · Remote
$22 - $26/hr
... TTEC for you and the customer. As a Temporary Service Delivery Team Lead working remotely in USA ... chat with millions of customers every day. These exceptional customer experiences start with you.
Temporary Team Lead
Austin, TX · Remote
$22 - $26/hr
... TTEC for you and the customer. As a Temporary Service Delivery Team Lead working remotely in USA ... chat with millions of customers every day. These exceptional customer experiences start with you.
Licensed Healthcare Insurance Agent - Remote USA
Austin, TX · Remote
$26/hr
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...
Licensed Healthcare Insurance Agent - Remote USA
Austin, TX · Remote
$26/hr
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...
Temporary Trainer
Austin, TX · On-site
$20 - $22/hr
... chat with millions of customers every day ... These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity ...
Temporary Trainer
Austin, TX · On-site
$20 - $22/hr
... chat with millions of customers every day ... These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity ...
Temporary Team Lead
Austin, TX · Remote
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Temporary Team Lead
Austin, TX · Remote
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Seasonal Licensed Healthcare Team Lead
Austin, TX · On-site
$22 - $23/hr
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Seasonal Licensed Healthcare Team Lead
Austin, TX · On-site
$22 - $23/hr
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Temporary Team Lead
Austin, TX · On-site
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Temporary Team Lead
Austin, TX · On-site
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Seasonal Licensed Healthcare Team Lead
Austin, TX · Remote
$22 - $23/hr
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Seasonal Licensed Healthcare Team Lead
Austin, TX · Remote
$22 - $23/hr
... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...
Entry Level Ttec Customer Service Chat information
What is the difference between Entry Level Ttec Customer Service Chat vs Entry Level Ttec Customer Service Phone?
| Aspect | Entry Level Ttec Customer Service Chat | Entry Level Ttec Customer Service Phone |
|---|---|---|
| Credentials | High school diploma or equivalent, basic computer skills | High school diploma or equivalent, basic computer skills |
| Work Environment | Online chat platform, remote or call center | Phone calls, remote or call center |
| Employer & Industry Usage | Used by Ttec for customer support via chat | Used by Ttec for customer support via phone |
| Common Search & Comparison | Often compared for remote customer service roles | Often compared for traditional customer service roles |
Both roles require similar credentials and are used by Ttec in customer support. The main difference lies in the communication method: chat versus phone. Chat roles involve online text interactions, while phone roles involve voice communication. Your choice depends on your preferred communication style and comfort with technology.
What are Entry Level Ttec Customer Service Chat jobs?
Entry Level Ttec Customer Service Chat jobs involve assisting customers via online chat platforms, addressing their inquiries, and resolving issues related to products or services. These roles typically require strong written communication skills, a customer-oriented attitude, and basic computer proficiency. Employees are often responsible for providing support, troubleshooting problems, and ensuring customer satisfaction while representing the company's brand. Training is usually provided, making these positions suitable for individuals new to customer service or the workforce.
What are the key skills and qualifications needed to thrive as an Entry Level TTEC Customer Service Chat Representative, and why are they important?
To thrive as an Entry Level TTEC Customer Service Chat Representative, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Patience, problem-solving abilities, and a positive attitude help you stand out in this customer-focused role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a high standard of service.
What are some typical challenges faced by Entry Level Ttec Customer Service Chat representatives, and how can they be managed?
Entry Level Ttec Customer Service Chat representatives often face challenges such as managing multiple conversations at once, handling difficult or frustrated customers, and quickly learning company systems and products. Success in this role involves strong multitasking skills, patience, and adaptability. New hires can benefit from utilizing provided training resources, seeking feedback from supervisors, and collaborating with more experienced team members to develop effective communication strategies. Building these skills not only improves day-to-day performance but can also open up opportunities for advancement within Ttec.
What are the most commonly searched types of Ttec Customer Service Chat jobs in Texas? The most popular types of Ttec Customer Service Chat jobs in Texas are:
What cities in Texas are hiring for Entry Level Ttec Customer Service Chat jobs? Cities in Texas with the most Entry Level Ttec Customer Service Chat job openings:
TTEC rating
5.6
Based on 200 frontline employees who took The Breakroom Quiz
407th of 479 rated business services
Job description
Job Details
Your potential has a place here with TTECs award-winning employment experience. As a Customer Service Representative working in our site in McAllen, TX, youll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What Youll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $17 per hourplus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.
A Bit More About Your Role
Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Apply now Save job Saved
About TTEC
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Englewood, CO, US
Year founded
1982