... of TSO/ISPF experience * 12 or more years' experience with Research, Analysis & Debugging skills * 12 or more years' experience in documentation of technical specs, unit test plan and test summary ...
... of TSO/ISPF experience * 12 or more years' experience with Research, Analysis & Debugging skills * 12 or more years' experience in documentation of technical specs, unit test plan and test summary ...
Tso information
See Raleigh, NC salary details
$34.5K - $36.6K
6% of jobs
$36.6K - $38.8K
8% of jobs
$38.8K - $40.9K
7% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$40.9K - $43K
4% of jobs
$43K - $45.1K
3% of jobs
$45.1K - $47.2K
4% of jobs
$47.2K - $49.4K
1% of jobs
$49.4K - $51.5K
2% of jobs
The median wage is $52.3K / yr.
$51.5K - $53.6K
36% of jobs
$53.8K is the 75th percentile. Wages above this are outliers.
$53.6K - $55.7K
26% of jobs
$55.7K - $57.8K
1% of jobs
$34.5K
$49K
$57.8K
How much do tso jobs pay per year?
As of Jul 16, 2026, the average yearly pay for tso in Raleigh, NC is $48,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $52,500.00 per year, depending on experience, location, and employer.
What are some common challenges TSO (Technical Support Officers) face when supporting end-users, and how can they effectively overcome them?
TSOs often encounter challenges such as troubleshooting diverse technical issues across multiple platforms, managing high volumes of support requests, and communicating complex technical concepts to non-technical users. To overcome these challenges, TSOs benefit from strong problem-solving skills, patience, and clear communication. Leveraging robust documentation, collaborating with colleagues, and staying current with technology trends also help TSOs provide efficient and effective support.
What is the difference between Tso vs Data Analyst?
| Aspect | Tso | Data Analyst |
|---|---|---|
| Required Credentials | Typically technical certifications or relevant experience | Bachelor's degree in data science, statistics, or related field |
| Work Environment | Fieldwork, on-site data collection, technical settings | Office-based, computer-focused tasks |
| Industry Usage | Used in industries like telecommunications, utilities, and field services | Common across finance, marketing, healthcare, and tech sectors |
The main difference between a Tso and a Data Analyst lies in their focus and work environment. Tso roles often involve technical fieldwork and on-site data collection, while Data Analysts primarily work in office settings analyzing data sets. Both roles require technical skills, but their industry applications and daily tasks differ significantly.
What are TSO (Technical Support Officers)?
TSO stands for Technical Support Officer, a professional responsible for providing technical assistance and support to users within an organization, often related to computer systems, hardware, or software. TSOs troubleshoot issues, perform system maintenance, and ensure that IT infrastructure runs smoothly. They may work directly with end-users to resolve problems, install new technologies, and maintain network security. Their role is essential in minimizing downtime and supporting productivity in various industries.
What are the key skills and qualifications needed to thrive as a Technical Support Officer (TSO), and why are they important?
To thrive as a Technical Support Officer, you need strong problem-solving skills, a solid understanding of IT systems, and typically a diploma or degree in computer science or a related field. Familiarity with help desk software, remote troubleshooting tools, and knowledge of operating systems and networks are commonly required. Clear communication, patience, and customer service orientation are vital soft skills for effectively assisting users and resolving issues. These skills and qualities are essential to ensure prompt, accurate support and maintain high user satisfaction in fast-paced technical environments.
What are popular job titles related to Tso jobs in Raleigh, NC? For Tso jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Tso jobs in Raleigh, NC look for? The top searched job categories for Tso jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Tso jobs? Cities near Raleigh, NC with the most Tso job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 days ago
Labcorp rating
6.6
Based on 1,122 frontline employees who took The Breakroom Quiz
81st of 105 rated laboratories
Job description
Labcorp is seeking a Senior Mainframe Applications Developer in either Burlington or Durham, NC.
Job Responsibilities:
Attend project related meetings which may include daily stand-ups depending on the project.(A mix of waterfall and agile projects may be assigned)
Analysis and documentation of project requirements/technical specs using standard document templates
Coding per company standards
Unit testing and documentation of unit test plans and test summaries per standard docs.
QA/UA support as needed
Possible production support ticket research
Support as needed for projects after production deployment.
Provide weekly status report of current assignments at end of each week.
Work Schedule:This is a fulltime, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone.Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.
Minimum Qualifications:
Bachelor's Degree
12 or more years' of COBOL (IBM Enterprise COBOL for z/OS) experience
12 or more years' of JCL experience
12 or more years' of DB2/SQL experience
12 or more years' of VSAM File Processing experience
12 or more years' of TSO/ISPF experience
12 or more years' experience with Research, Analysis & Debugging skills
12 or more years' experience in documentation of technical specs, unit test plan and test summary
12 or more years' experience in MS Windows/MS Office 365/MS Teams
Preferred Qualifications:
2 or more year's experience with CICS
2 or more years' experience with Quikjob/Vision:Report
2 or more years' experience with Easytrieve
2 or more years' experience with Java
2 or more years' experience with File-Aid/File Manager
2 or more years' experience with DB2 utilities: ADB, QMF, SPUFI, FM/DB2
2 or more years' experience with SCLM (change management tool)
2 or more years' experience with ChangeMan/ZMF (change management tool)
2 or more years' experience with IBM RDz/IDz (Windows Client-based Development tool)
2 or more years' experience with CICS Web Services
2 or more years' experience with Gen/COOL:Gen
2 or more years' experience with GuardIEn (used with Gen)
2 or more years' experience with SBM (Solutions Business Manager by OpenText -acquired by Serena) for ticket management
2 or more years' experience with Confluence/Jira
2 or more years' experience with OPC/TWS/IWS
2 or more years' experience with Teams
Current or prior Labcorp experience
Additional Job Standards:
Works well individually and as part of a team
Communication skills, both written and verbal
Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible toparticipatein the 401(k) Plan only. Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.
About Labcorp
Sourced by ZipRecruiter
Industry
Scientific research and development services
Company size
10,000+ Employees
Headquarters location
Burlington, NC, US
Year founded
1978