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Tsi Customer Service Jobs in Spring, TX (NOW HIRING)

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Tsi Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do tsi customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for tsi customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TSI Customer Service representative, and why are they important?

To excel as a TSI Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Microsoft Office is often required. Patience, active listening, and a positive attitude are crucial soft skills for effectively handling customer inquiries and complaints. These competencies ensure efficient issue resolution, high customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges TSI Customer Service representatives face when assisting clients, and how can these be addressed?

TSI Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high call volumes, and resolving billing disputes. Success in this role requires patience, strong problem-solving skills, and effective communication. Utilizing the company's training resources, collaborating with team members, and staying updated on TSI's products and services can help representatives address these challenges efficiently while maintaining a positive customer experience.

Does Tsi Customer Service offer remote positions?

Tsi Customer Service offers remote positions for customer service representatives, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools like CRM software. Remote work options may vary based on the specific position and company policies.

What does a TSI Customer Service representative do?

A TSI Customer Service representative is responsible for assisting customers by answering their inquiries, resolving issues, and providing information about TSI's products or services. They handle communication through phone, email, or chat, and ensure customer satisfaction by addressing concerns promptly and professionally. Additionally, they may process orders, handle returns or complaints, and update customer records in the company's database.

What is the difference between Tsi Customer Service vs Tsi Technical Support?

AspectTsi Customer ServiceTsi Technical Support
Primary RoleHandling customer inquiries, providing product/service information, resolving basic issuesDiagnosing and resolving technical problems, troubleshooting hardware/software issues
Required SkillsCommunication, customer service, product knowledgeTechnical knowledge, problem-solving, troubleshooting skills
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Common CertificationsCustomer service certifications, product-specific trainingCompTIA A+, Network+, technical certifications

While Tsi Customer Service focuses on assisting customers with general inquiries and product information, Tsi Technical Support involves diagnosing and resolving technical issues. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right career path within the industry.

What are popular job titles related to Tsi Customer Service jobs in Spring, TX? For Tsi Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Tsi Customer Service jobs? Cities near Spring, TX with the most Tsi Customer Service job openings:

Collections Specialist - Onsite Houston, Texas

Transworld Systems Inc.

Houston, TX • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers


Job description

Overview

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Harver”.  This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm)

Work Location: This is an onsite position in Houston, TX.

Compensation: $15-16/hour 

Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.

  • Accurately assess the consumer’s financial condition by conducting thorough inquiries.
  • Determine the reason for delinquency and find creative solutions to resolve the situation.
  • Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
  • Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.
  • Adhere to the State and Federal regulations pertaining to collection activities.
  • Meet corporate standards for call quality assurance and structure.

Qualifications
  • Outgoing, assertive, competitive, persuasive
  • Enjoys dealing with the public
  • Possesses or is capable of acquiring superb negotiation skills
  • Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
  • Is able to work a flexible schedule which may include weekends.
  • Must have a high school diploma, some college preferred

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • Outgoing, assertive, competitive, persuasive
  • Enjoys dealing with the public
  • Possesses or is capable of acquiring superb negotiation skills
  • Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
  • Is able to work a flexible schedule which may include weekends.
  • Must have a high school diploma, some college preferred

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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