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Ts Group Jobs (NOW HIRING)

Ts Imagine

Account Manager

New York, NY · On-site

$125K - $175K/yr

About the job TS Imagine, the world's leading provider of real-time trading, portfolio and risk ... group (trading desk, IT, COO, compliance) * Maximize revenue opportunities for the company to ...

Marathon TS

Security Operations SME

Arlington, VA · On-site

Industrial Security Subject Matter Expert (SME) Marathon TS is searching for an Industrial Security ... working group meetings. Minimum basic requirements for skills, experience, education, and ...

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How much do ts group jobs pay per year?

As of Aug 7, 2026, the average yearly pay for ts group in the United States is $123,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a ts group?

A Ts Group job typically refers to a role within TS Group, a company involved in various industries such as engineering, manufacturing, or logistics. The specific job responsibilities depend on the position and department but may include project management, operational support, or technical tasks. TS Group often offers opportunities for career growth, training, and working in a dynamic environment. If you're interested in a TS Group job, check their official website or job boards for open positions.

What are the key skills and qualifications needed to thrive in the ts group position, and why are they important?

As a TS Group professional, you need expertise in technical support, systems troubleshooting, and IT service management, often backed by a degree in computer science or related certifications like ITIL or CompTIA. Familiarity with ticketing systems, remote desktop tools, and network diagnostic utilities is typically required. Strong problem-solving abilities, communication skills, and a collaborative attitude help you respond efficiently to technical challenges and customer needs. These qualities are crucial for quickly resolving issues, maintaining system uptime, and delivering excellent support within a team environment.

What are the typical daily responsibilities for someone working in a ts group technical support team?

Daily tasks for a TS Group technical support professional usually include responding to user tickets, diagnosing and resolving hardware or software issues, and coordinating with other IT staff to escalate complex problems. You may also be responsible for system updates, documenting troubleshooting steps, and contributing to knowledge base articles. Collaboration with other departments to support company-wide technology needs is common. This fast-paced environment offers continuous learning and opportunities to expand your technical expertise.

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Ts Group jobs near you
Infographic showing various Ts Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,000 per year, or $59.1 per hour.

Account Manager

Ts Imagine

New York, NY • On-site

$125K - $175K/yr

Full-time

Medical, Life, PTO

Re-posted 10 days ago

Job description

About the job
TS Imagine, the world's leading provider of real-time trading, portfolio and risk management solutions for the financial services industry, is looking for a Technical Account Manager to join our growing team. Technical Account Managers are the primary point-person for their accounts who forge strong relationships and help clients grow their business by getting the most out of the TS Imagine product suite.
Who will love this job
  • An ambitious and driven individual - you have the energy to maximize customer satisfaction and retention through first rate levels of service and follow up
  • A strong communicator - you are adept at building and maintaining trusted and respected relationships with clients and colleagues at all levels
  • A self-motivator - you can work effectively in a fast-paced business environment, managing multiple tasks and deadlines

What you'll do
Client Relationship Management
  • Build a relationship with our clients as a primary point of contact and gaging a good understanding of their business strategies across all asset classes
  • Provide regular visits, phone calls and updates to the client to ensure client is sufficiently serviced and expectations are managed
  • Understand the client's internal structure of stakeholders and ensure a relationship is formed with key members from every group (trading desk, IT, COO, compliance)
  • Maximize revenue opportunities for the company to existing clients by identifying upselling opportunities
  • Identify any potential opportunity or threats with other competitive solutions that may be on the client's desktop
  • Identify potential risks due to support or product gaps in a pro-active manner
  • Identify any risks to the business due to consolidation or downsizing
  • Provide feedback internally and keep up to date information and reporting through Salesforce.com
  • Assist our sales team in marketing campaigns across our existing clients
  • Facilitate client entertainment and networking events
  • Provide point of escalation for any ongoing support issues
  • Provide high-level business updates to internal stakeholders at TS Imagine

Ongoing Technical Account Management
  • Liaise with clients in order to identify and understand their business requirements
  • Create statements of work that define proposed solutions. If requirements are complex or large, engage the Professional Service team
  • Liaise with other departments within TSI in order to deliver on the client requirements
  • Provide regular training and demonstrations on new product features or to new users and documenting and communicating feedback
  • Liaise with brokers, dealers and venues to give client access to their required execution destinations
  • Provide a TSI roadmap update on a quarterly basis and record the minutes and follow up actions in Salesforce
  • Manage regular TSI upgrades to latest version
  • Provide release notes to clients with every back end (TSOM) release and for TradeSmart releases taken
  • Review client issues, requirements and workflows on a regular basis
  • Manage communication and follow up on any major production incidents for client accounts
  • Identify and manage resolution of any re-occurring support issues
  • Assist with trouble shooting where required
  • Create and maintain client workflow documentation
  • Log all time in FinancialForce

You should have
  • Bachelor's degree or equivalent
  • Technical understanding and knowledge of buyside/sellside/private bank workflows in the front office, with a specific focus in Equities, Listed Derivatives and Fixed Income
  • Thorough and hands-on knowledge and experience of order and execution management workflows and functionality
  • Understanding of financial markets products, a broad understanding of the electronic trading process and related regulation, risk and operations and associated front office order execution and order flow requirements
  • A strong network of relevant contacts within the buyside and sellside community
  • Highly proficient communication skills, both written and oral
  • Ability to positively engage with and contribute to the wider global team
  • Willingness to work occasional evenings and/or weekends to accommodate client deadlines and time-zone differences.
  • Ability and willingness to provide leadership to more junior members of a team
  • Proficiency with tools such as Salesforce, JIRA, Confluence, PSA
  • Languages English; Any other languages are an asset

Why TS Imagine / Benefits
  • Vacation and Personal days
  • Annual bonus and salary review
  • Training budget $1,500
  • Health insurance
  • Life Insurance
  • Compensation salary range $125,000 - $175,000

About TS Imagine
Created out of the combination of two best-in-class SaaS platforms, TradingScreen and Imagine Software, TS Imagine delivers integrated trading, portfolio and real-time risk solutions for capital markets. The platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions. TS Imagine has close to 400 employees in 10 offices worldwide, serving approximately 500 global buy-side and sell-side institutions across North and South America, EMEA, and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds, and financial institutions.
We challenge our employees every day to think creatively and innovate across silos and across platforms.
Join us!

Apply